Total scam. Would give zero if possible. Jewellery absolute tat. They offer a 20% refund and I could keep the jewellery. Refused and managed to send the return; told to add a low value. Stuck with Chi... Ver mais
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Leia as opiniões dos outros
I really don't get the bad reviews. I didn't receive a confirmation email about my order so messaged the address on the website. Amelia immediately got back to me and sent me the tracking details.... Ver mais
Scam scam as with Langford and Blake. American Express involved. Both not UK based. Returns difficult and expensive and if you do choose to return item not picked up at chinese delivery point. They... Ver mais
Order at your peril. Read the delivery and returns policy on the website. Ordered on 19 July, item delivered three weeks later. Sent direct from China. Several emails requesting tracking details sent.... Ver mais
Informações sobre a empresa
- Ourivesaria
- também em
- Joalheiro
Informações de contacto
Estados Unidos da América
- ameliaarthurjewels.com
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Poor quality product
Product delivery times in excess of 10 days. Was it worth the wait? Definitely not… no earring clasp so a challenge to align and after 3 days of wearing they went green which has never happened to me. Poor quality.
Very poor quality
Very long wait for delivery but certainly not worth the wait! Earrings are very poor quality and certainly not as in picture. I am not even going to put them in my ears, afraid of what might happen. Initial query re order was dealt with quickly giving me false hope. Certainly do not recommend.
Awful quality
Awful quality. Nothing like the photo. Cheap and plastic feeling. Would not let me return the product - do not buy from here.
Don't touch this company.
Don't touch this company with a barge pole. The jewellery is cheap and nasty, I found one pair of earings particularly painful to wear I think because of the metal used. I kept getting fobbed off when I tried to return the items for a refund. they said I would have to return them at my own expense to Asia and it would be very expensive. In the end I settled for 20% refund. I'm extremely dissatified and slightly embarassed for falling for this con.
Do NOT use this company
Do NOT use this company. They claim to be a small family firm based in the UK. It is a Chinese site selling very shoddy goods that bear no resemblance to the very high quality photos online. A refund can only be had if you bear the cost of sending tracked post to a Freight lift in China. Avoid at all costs.
I omitted my e-mail address on my…
I omitted my e-mail address on my order, after a few days I e-mailed amelia and got a response within hours with order number and tracking details, within a few days my order arrived and I am thrilled with them, would highly recommend this compamy
Returns...don't believe them when they…
Returns...don't believe them when they say they have a returns policy. Returns are the Back corner, 3rd floor, 4th warehouse over the river round the corner China..
Don't waste your money the jewellery is cheap and nasty
SCAM
Like others, I wish I’d have checked reviews first! Earrings arrived today - cheap and tacky and maybe worth £2.99! Not what I paid. Emails all bouncing back so they must block emails once items delivered. DO NOT ORDER. Any good reviews must be fake.
2 Pair of Beautiful Earrings So Unique
2 Pair of Beautiful Earrings So Unique, absolutley Perfect, Love the way they fasten different from other Earrings i possess, Fab Response from the Owner, Genuine, Thoughtful, Honest, Thank You So Much !!
This is a fraud and scam
This is a fraud and scam, the goods received are of a low and poor quality. These are not vintage or handmade and this is not a family business.
The company also makes it exceptional hard to get a refund and you have to return the goods to CHINA. They are stealing your hard earned money. I have the email trail to prove how hard it is to return the goods.
They offer you a discount on next order rather than a refund. They email you backwards and forwards to wear you down and delay giving you the return address to get to the expiry of the 30 days money back guarantee period so that they do not have to refund you. It is plain and simple theft.
I am very pleased with the earrings I…
I am very pleased with the earrings I bought.Exactly as seen on the website.Prompt and nicely packaged ,I am happy.
Do not use this company
Do not use this company! Wish I had read reviews prior to buying 😏
Items are of poor quality. Tried to return one pair of earrings as they were unwearable. They emailed to say I could keep the ones I have and they would offer me 30% compensation (can you believe) if I ordered another pair of earrings! This is despite their 30 day money back guarantee! I’m pretty convinced the website is a facades to a cheap production set up!
Beautiful Earrings…
I just received my beautiful earrings and am delighted with them. They are exactly as the photos show of them.
I emailed Amelia with a question and she replied very quickly. I will be buying from them again and will definitely recommend to anyone wanting a special personalised gift. Thank you Amelia x
If you like TAT (rubbish) then buy off this site.
Amelia and Arthur look like copy and paste people. The site is completely unreal so I strongly highlight the jewellery is expensive for the cheap rubbish you will receive. Its unacceptable trading and I will have no hesitation in reporting it to the trading standards authority.
Appalling
Appalling - crappy quality, tacky (not vintage), turned black in 3 weeks. Utterly despicable, fraudulent company - DO NOT BUY ANYTHING!!!!!! Offered 30% off more products as compensation for 4/5 pairs of earring becoming unwearable or being fault int he first place. 😡
Stunning Earrings
There were no problems with my purchase + my earrings arrived carefully packaged.
They are stunning + I love them.
Thank you Amelia + Arthur xx
SCAMMERS -DO NOT ORDER
Chinese Scam Company: I wish I had read the reviews prior to ordering - my mistake!!
The products are extremely poor and definitely not home-made!
I have tried to contact them regarding return and refund but absolutely no response received.
UPDATE: I have received an address to send the items back to an address in China - see below:
Company name: Liu Changxing
Address: No. 2 freight lift on the west side of the 3rd floor, upstairs, Yuantong Express, No. 409, Suxi Yiwu Town, Postcode: 310000, Province: Zhejiang
State: Zhejiang, Country: China
DO NOT ORDER
This site is fake and fraudulent…
This site is fake and fraudulent Amelia and Arthur do not exist the Jewellery pictured is not what they describe it as. Trying to have any communication with the company is impossible let alone trying to send items back and get a refund . When my parcel arrived the jewellery was so plastic looking and much smaller than described , the return address was on the parcel as Lancashire. When i looked it up it was a scam Warehouse. This company has many Jewellery sites listed under believable names with lovely photos of hansom family's its all FAKE. please do not use these scams I've lost £35 to them with no way of getting a refund. Report them .
Cheap plastic earrings
Cheap plastic earrings, bot as described. Avoid.
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