Total scam. Would give zero if possible. Jewellery absolute tat. They offer a 20% refund and I could keep the jewellery. Refused and managed to send the return; told to add a low value. Stuck with Chi... Ver mais
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Leia as opiniões dos outros
I really don't get the bad reviews. I didn't receive a confirmation email about my order so messaged the address on the website. Amelia immediately got back to me and sent me the tracking details.... Ver mais
Scam scam as with Langford and Blake. American Express involved. Both not UK based. Returns difficult and expensive and if you do choose to return item not picked up at chinese delivery point. They... Ver mais
Order at your peril. Read the delivery and returns policy on the website. Ordered on 19 July, item delivered three weeks later. Sent direct from China. Several emails requesting tracking details sent.... Ver mais
Informações sobre a empresa
- Ourivesaria
- também em
- Joalheiro
Informações de contacto
Estados Unidos da América
- ameliaarthurjewels.com
Sem histórico de convites para avaliação
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BEWARE BUYERS….
BEWARE BUYERS….. The items are cheap imitations I ordered three items, one was supposed to have semi precious stones, all were supposed to be sterling silver. Not based in London as website stated, ignoring my emails asking for a refund, had the cheek to send emails offering further discounts! Avoid don’t lose money like I unfortunately have.
Still waiting for earrings.
Still waiting for earrings.
I wish I'd read reviews first.
It's ongoing so I'll be back at some point with update.
Very disappointed and cross.
Avoid at all costs!
Don't be fooled by the sugary sweet image of mother & son combo and their dubious story.
What you see on their carefully crafted website is not what eventually lands on your doorstep from China not London as you may have deduced from their welcome page. The goods are an imitation of the real thing, which can only be described as cheap tat. When you try to return their freudulant products you are first offered discounts and vouchers for their shop. Full refund is only offered if you're prepared to send them all the way to China at which point you give up.
Do yourself a favour and give it the widest of berths!!!
Cheap looking earrings
Cheap looking earrings, not stones just plastic. Website said next day delivery from London, they came from China took 10 days!!!. Scammers and AVOID, AVOID, AVOID
Do not buy from this Chinese retailer
Awful customer service (using AI to respond) goods didn’t arrive for months so I requested a refund, they wouldn’t engage at all, just fobbed me off every time for three months. The goods arrived today and are from China. They are not vintage sterling silver earrings but cheap metal from China. I spent £20 and got 10ps worth of of terrible goods.
Broken on arrival, offered only 25% refund
The pair of earrings I ordered were so poorly made that the hoop from one of them had never been attached properly, and was detached when they arrived. I emailed to complain and was offered a money-off voucher; then a 25% refund; then a suggestion that I pay the postage to return the earrings to China. Under UK law I have the right to a full refund within 30 days if goods are faulty. I said no, and that I would report them to Trading Standards, which I will now do, and we should all do.
Very disappointed
Very disappointed. The earrings I received don't look the same as advertised online and appear cheap and tacky. Like others I feel I have been duped from the nice Facebook ads and annoyed at myself for not checking this site before ordering. Would not recommend.
It’s a scam, do not buy from this company
It’s a scam, total waste of money. Portrays company of a homely company in London whereas it’s from Asia. Guaranteed 30 days money back, this has not happened, I contacted them and they say i can keep the earrings if I agree to buy more with 30%off my next purchase! The earrings are tacky, metal very sharp and absolutely nothing like the photos on their website.
If there was half a star to give that…
If there was half a star to give that would to much .
Cheap plastic, silver coloured nothing as described on website . Cannot believe I fell for this , they obviously come out tops every time , as they don’t contact you re returns . Please anyone reading these reviews , don’t order .
How do these people get stopped????
Poor quality.
Took a long time to be delivered. I started getting suspicious. Very disappointed with the product. Not great quality. Earrings too thick and rough to put in my ears. Complete waste of money. Don’t buy from this company.
Read the reviews before falling for a Facebook Ad
I ordered 2 pairs after seeing a summer sale on a Facebook ad. Whilst one pair is just ok, the other pair is impossible to fasten. Normally I check reviews before ordering but I didn’t on this occasion. I’m cross with myself for getting duped 😡
Lesson learnt
I only wish I’d read the reviews. I concur with everyone’s remarks. I had at least four emails telling me they were on the way. Unfortunately I couldn’t even get them on the fastener was so DIFFICULT to open let alone close! I too have received an offer which I’ve rejected. Having now read the reviews I’m not hopeful of being able to return them! Lesson learnt! I’ve reported to my Credit Card company.
FABULOUS MULTI COLOURED STONE EARRINGS
I was absolutely thrilled with my coloured stone and silver earrings from Amelia. They are far better than the photo on the website, and the colour range, means that they will go with all outfits. My new favourite earrings!! The silver hook and fitting is unique and I could feel the love that has gone into the making.
DO NOT BUY FROM THIS COMPANY
I can only compound what everyone else is saying about this company and the product, just wish I’d looked on here first!
Earrings took ages to arrive and what I thought was a local company was in fact a Chinese one. Returns are almost impossible unless you want to pay returned, tracked postage to China
DO NOT BUY FROM THIS COMPANY.
Scam
Tat, complete marketing lies about the product, what you get is nothing like the photographs. Looks like a nice UK independent turns out When you try to return it’s a Chinese seller with all kinds of demands for return including lying on the customs form.
Deliberately difficult, offers every which way not to refund you and makes it virtually impossible to do.
REPORTED TO META
TOTAL SCAM - AVOID
Absolutely cheap and tatty goods…
Absolutely cheap and tatty goods arrived nothing like the photos. Had 4 goes to try and sort a refund but they kept offering partial discount off a new order instead. No idea these were in china. They are now telling me to add a very low value to the return as if held up by customs they won’t t accept them!!! AVOID LIKE THE PLAGUE!!!
Terrible experience, trashy product, rubbish delivery
Ridiculously long delivery period, non returned email enquiries...and that's just for starters! The website portrays quality product (the actual product is cheap and tacky) the website is misleading....suggesting "homemade design", touching photo allegedly of Amelia and her son (is it really?) photo of an exclusive looking jewellery shop. The reality is that the product is sourced and sent direct from China incurring extensive air miles. This company is misleading, frugal with the truth and offers poor quality product. AVOID at all costs and buy local!
A scam
A scam. Cheap plastic jewellery and non-existent returns service. Don’t give them your money.
Hilariously BAD
Hilariously BAD! These are the worst earrings I've ever bought - nothing like the picture in their advert. The whole thing is a sad scam. I highly recommend you avoid like the plague.
Very slow arrival of earrings
Very slow arrival of earrings. While they are quite nice and look vaguely like the pictures, they are cheap and look like something you might get for a fiver elsewhere. I can't be bothered to return them but I would advise caution in buying from this company. Don't be fooled by the cutesy picture of a mother and son, I suspect this is a Chinese importing business.
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