Terrible, four months it took to received our shutters and I later discovered why. American Blinds are no longer being manufactured in the USA, it's being manufactured in China. The shutters were act... Ver mais
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Leia as opiniões dos outros
I am so impressed with American Blinds. This was our second order from them, and we were lucky to hit a SALE! But even at full price, these would be THE PEOPLE for us. A friend referred me to them and... Ver mais
Had a major problem with a large and expensive blind. Talked to a couple of folks and all were helpful. Received a substitute and it was damaged in transit. Then started to communicate with Nicloe Lue... Ver mais
I spoke with a customer service representative who helped me decide on which blinds to purchase based on the type of windows we have. My transaction was smooth and the the room is finished. The new bl... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
Informações de contacto
77042, Estados Unidos da América
- 800-575-8016
- americanblinds.com
3,9
Bom
157 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
2nd time with these blinds
WE ordered the identical blinds as before as the first one got wrecked by a water leak. Only these are room darkening-- which they do. They don't quite drop all the way to the sill however. Not sure if its my measurement-- or because they are thicker. Haven't had them very long So hard to know how they will hold up with opening and shutting. Came quickly
10 de abril de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for taking a moment to review your recent order with us. I am sorry you had to replace your original blinds, and want to thank you for choosing us for your order. I apologize that your blinds are not lowering completely and would really like to help, can you email your information and order number over to us at socialcare@americanblinds.com? As soon as I receive your reply, I will be happy to look into this right away for you!
The true color of the blinds matched that of the website listing and it is a quality product.
The color of the blinds matched the color provided on the website so there were no surprises. The blinds arrived within the timeframe provided by the company. The quality of the blinds is great, I have been getting a lot of compliments and have referred your company to my friends and family.
17 de fevereiro de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for your kind review! We're so happy to hear that these blinds were the quality and style you expected, and want to thank you for choosing us for your project. We look forward to working with you again soon!
We love our blinds
We love our blinds! We couldn’t be more happy with how they look!
10 de março de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for your kind review! We hope to work with you again soon.
Installation instructions lack key details
Installation instructions lack key details and pictures were unclear. But, the blind fit and quality appear great.
13 de março de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for taking a moment to review your recent order! We're so glad the install is completed and hope you love your new blinds for many years to come! We truly appreciate you taking the time to provide this feedback, and would love to know more about this so we can work to improve our instructions. Please feel free to send any details about this over to us here in your reply.
Fit perfectly
Following the directions I was able to put up the blinds with little problems. Fit perfectly and look very nice in our living room. Want to order more when save up the money. thank you for good product.
7 de abril de 2023
Opinião espontânea
Resposta da American Blinds
I'm so happy to hear that these look so great in your living room, and hope you love these for many years to come. We look forward to working with you again soon!
I have done business with American…
I have done business with American blinds in the past and they have great products and affordable prices. The blinds come exactly the way I order them and they come quickly even though they are custom made.
25 de fevereiro de 2023
Opinião espontânea
Resposta da American Blinds
Thank you for being a return customer and taking the time to share this positive feedback! -- Ava N
Look beautiful.
Look beautiful.
I got my merchandise more fast than was supposed to be.
Was easy order my product with all details I chose.
Thanks you so much!!
28 de março de 2023
Opinião espontânea
Resposta da American Blinds
Thank you for taking the time to share this positive exprience. I am so happy to hear that your products are as beasutiful as expected. -- Ava
We received the order in a timely…
We received the order in a timely manner. The blinds were cut to the perfect length and width. I will definitely order more blinds in the future.
27 de fevereiro de 2023
Opinião espontânea
Resposta da American Blinds
Thank you for taking your time to share this great feedback! -- Ava N
Resposta da American Blinds
Thank you so much for taking a moment to review us! We look forward to serving you again in the future! -- American Blinds Social Care Team
Blinds are great but…
Blinds are great, but the top piece, with the decorative piece attached on its front, is much deeper than I understood it would be and sticks out too far from the window.
10 de março de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for your review. We're so sorry to hear the top piece isn't what you expected. We're happy to look into this and see how we can help! Please send our team a message at socialcare@americanblinds.com with your order details (phone number, email address used when the order was placed) and we'll look into this further for you! -- Robin R, American Blinds.com Social Care Team
Blinds arrived on time and easy to…
Blinds arrived on time and easy to install for this 88 year old man. They look beautiful, better than the one's that came with the VERY EXPENSIVE home!! Thank you for such a great product at a great price. I'll be back for more this Spring!!
1 de fevereiro de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for your review - we're so happy to hear this and look forward to serving you again soon! -- American Blinds Social Care Team
Yes I've received my blinds and they…
Yes I've received my blinds and they are awesome they fit perfect but I'm little confused cuz I thought I ordered the ones with the green and gold fabric down each side towards the middle but I guess I didn't I don't know but they fit perfect and I'm very happy with him very easy to install you guys do a wonderful job thank you very much
22 de fevereiro de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for sharing your experience with us. I am happy to hear that the blinds are fitting perfectly! This is exactly what we want for our customers. Please note that if you think the blinds we made incorrectly, you can reach out to a member of our Customer Service Team at 800-575-8016, option 3. They are happy to look into this further! --Ava N
Very happy with our purchase blinds…
Very happy with our purchase blinds look great, easy to install.
14 de fevereiro de 2023
Opinião espontânea
Resposta da American Blinds
Thank you so much for taking a moment to review us! -- Robin R
Website not mobile friendly
Website not mobile friendly, and mistake in blund construction, not as ordered.
5 de janeiro de 2023
Opinião espontânea
Resposta da American Blinds
I am sorry to hear that your shopping experience was not what you expected and that there was a possible error in your order. I would love to look into this for you. Please send me an email with your order number and email address associated with your order to socialcare@americanblinds.com. I am happy to help! -- Ava N
Very Happy with my purchase
18 de dezembro de 2022
Opinião espontânea
Resposta da American Blinds
I am so happy to hear that you are happy with your purchase! Thank you for taking the time to share! -- Ava N
I’ve been buying my blinds exclusively…
I’ve been buying my blinds exclusively from American Blinds for about 30 years, and have never been disappointed! Great value and quality!
17 de novembro de 2022
Opinião espontânea
Resposta da American Blinds
Thank you for your continued business, Monica! We are happy to hear you enjoy your blinds!
Excellent color, time of delivery and quality.
Pleased with the time from order to delivery. Blinds fit well and the color is perfect to match my woodwork. The directions for installation need a little improving especially for the placement of the clips for the valance.
Plan to order others as there was no issue with sizing.
14 de dezembro de 2022
Opinião espontânea
Resposta da American Blinds
Thanks for taking the time to share your 5-star review! I am so glad the blinds fit and the color is just what you needed to match the woodwork. I appreciate your feedback about the instructions and will be sure to pass this along! We look forward to serving you in the future! -- Lynn F.
Love
The blinds are amazing so ueasy to install and look beautiful
15 de dezembro de 2022
Opinião espontânea
Resposta da American Blinds
Wonderful! Thank you for sharing your experience, Chelsea! Please reach out if we can help in any way! -- Lynn F., AmericanBlinds.com Social Care Team
Cheap Junk
Pull cord failed shortly after purchase. 4, two foot wide by 6 foot tall blinds were ordered at just under $600! Company did not honor their posted satisfaction guarantee (shown below). Spend your money somewhere else. I was told to sell the blinds to someone else? How is that a useful suggestion? Called for help twice (they are not able to take emails because there is too much volume... there's a clue), clerks were distant and un-helpful. What modern company can't have an email interface... one that wants nothing in writing perhaps.
15 de dezembro de 2022
Opinião espontânea
Resposta da American Blinds
Hello Terry, I am so sorry your blinds are having problems already and also that our service team was not helpful by phone. I wish this was not your experience with us. You are covered by our 3-year warranty, so I would love to further assist and determine the best solution for you. Please email our social care team at socialcare@americanblinds.com, include your full name, order number and phone number on file. We look forward to your message. -- AmericanBlinds.com Social Care team
Multiple purchases over the years
I’ve purchased these wood blinds many times in the past and still love using them in my homes.
16 de novembro de 2022
Opinião espontânea
Resposta da American Blinds
Wood blinds are great! Happy to hear you're enjoying them! -- American Blinds Social Care Team
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