I ordered the Dusk Rx glasses over two years ago. After endless delays and broken promises on delivery timelines into late 2025, I finally requested a refund. On December 31st, their support team agre... Ver mais
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Leia as opiniões dos outros
I backed the Kickstarter campaign for Dusk RX in 2023. They not just failed to deliver anything till today but failed to communicate. Year 2025 saw 1x update without concrete information in it.... Ver mais
This company has failed to deliver in almost every single aspect of its kickstarter programs from what I have seen. I have personally supported the DuskRx and have waited 3-4 years for them to... Ver mais
Aged 80 I was having difficulty riding my cycle as hills and wind were making life difficult. Walked into Eastgate Cycles , Gloucester and Graham suggested an Ampere DeLuxe 700 bike. Collected today i... Ver mais
Informações sobre a empresa
Escrito pela empresa
We create fun, functional tech!
Informações de contacto
8 The Green, Suite A, 19901, Dover, Estados Unidos da América
- (855) 568-0332
- hello@amperetech.co
- ampere.shop
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No reply
I ordered on 27 of November 2023 and until now it’s not fulfilled. They don’t answer email nether their chat box. I even tried twitter (X). Still nothing. Worse experience I had on online shop. Order number 41930.
Edit:
Yes you’re right when I emailed on working hours again you respond to me in 24 hours. But when I sent email on respond of your automated I wasn’t answered until I made a new email the next day. So this edit is for people who need help. Email them on their working hours only. I panicked as nobody answered me in the chat. Also there was no cancel order in my profile. So I thought it was a scam. My apologies, they respond fast enough in their working hours. Which is during weekdays from 9PM EDT - 6PM EDT. I’ll give 4 stars just because of the rollercoaster of emotions.

Resposta da Ampere
Aged 80 first electric bike
Aged 80 I was having difficulty riding my cycle as hills and wind were making life difficult. Walked into Eastgate Cycles , Gloucester and Graham suggested an Ampere DeLuxe 700 bike. Collected today in a rainstorm so was given a cup of coffee to wait it out. The instuctions were clearly given and explained fully. I set off home with some nervousness but I needlessly worried as the bike whizzed me back home via a hill I struggle on without me barely having to pedal. New days yet but so far would recommend Eastgate Cycles and this bike.
Ampere customer service is top
Customer service staff super helpful and understanding of issues I had with one of their products.
Without hesitation they sent me a new product after very few steps of verifying that my defective product was under warranty. Super recommended company for the products and after sales service offered to the customer.

Resposta da Ampere

Resposta da Ampere
Customer support is excellent
Customer support is excellent! What ever I asked or needed, they have replied at same day.

Resposta da Ampere
I wanted to express my heartfelt…
I wanted to express my heartfelt gratitude for the outstanding effort and support provided by the team. Their prompt response and assistance in resolving my concerns with the product were truly commendable.
I highly appreciate their dedication and commitment to ensuring customer satisfaction. Their exceptional service has left a positive impact on my overall experience with the product.
I am extremely satisfied with the Dusk Sunglass product, and I couldn't be happier with my purchase. It deserves a well-deserved 5-star rating for its outstanding design, exceptional comfort, and superior UV protection. Highly recommended!
I acknowledge and recognize their excellent work. Once again, thank you for your support and assistance. My gratitude goes to the entire team for their exceptional efforts.

Resposta da Ampere
I really appreciated how fast responses…
I really appreciated how fast responses were. The dusk lite are awesome

Resposta da Ampere
Got my order
I finaly got my order a few weeks ago, it has nice packaging and the sunglasses are doing what they advertise, I have not tried them too much since there was barely any sun where I live .
The missing star is due to the delay in getting my order

Resposta da Ampere
Incorrect Product Information
After customer service responded they are going to give me a 75$ refund and let me keep the order so everything is all cleared up.

Resposta da Ampere
Exceptional Generosity & Outstanding Support
I wanted to express my heartfelt thanks and appreciation to the entire Ampere team for your exceptional generosity in shipping a replacement pair of Dusk to me at no additional cost. This thoughtful gesture truly showcases your dedication to customer satisfaction.
Once again, I am truly grateful for your outstanding support and generosity. Ampere's commitment to its customers is truly commendable, and I look forward to continuing to support and recommend your company in the future.

Resposta da Ampere
Nice product great customer support
Nice glasses works nicely. Great Customer support.
Audio and tintchanging works realky good.

Resposta da Ampere
Shopping experience was so pleasant... you have to try it for yourself to believe it
My Shopping experience was so pleasant and enjoyable that I kept selecting more Ampere products. Representatives were extremely helpful, polite, and knowledgeable about the products.
And to make it even better, when you register your products you get a coupon code with a significant discount to buy more Ampere products. It all started with Dusk sunglasses, and now my family has Ampere wireless chargers, power banks, and tech bags, all of which are great quality. Come for quality tech products, and stay for amazing customer service.

Resposta da Ampere
Futuristic company with outstanding customer service
Ampere Tech is definitely ahead of its time and I have a feeling these guys are going to be one of the top names. I have not received their epic Dusk sunglasses I ordered so far but the experience with their customer service team was outstanding. Despite the heavy inflow of orders they were able to assist me with every query I had promptly and proved Ampere really cares about their customers!

Resposta da Ampere
The ability to listen and exceed…
The ability to listen and exceed customer’s need

Resposta da Ampere
All queries made were replied promptly…
All queries made were replied promptly with resolution and care.
Was very supportive in understanding the concerns raised and all were dealt in a very professional manner.

Resposta da Ampere
How to pay (and do not recive) Ampere smart glasses
I order (and pay) smart glasses from Ampere 07/16/22
Today (10/18/22) I still do not have my glasses
Update -04/26/23 - I still have not a glasses, no money back, just 134 mktg emails
This company not work, just eat your money
I got just 41 marketing emails for another ampere products and lot of stories like
- sorry we are delay,
- your glasses are on way,
- please pick up your glasses on your local post (I try it 3 time and nobody know about parcel from Ampere to me - not existing No of parcel),
- last call - we receive your glasses back and in next days will be your order canceled,…..
If I order RB stories, I pay for and got it in 3 days
If I order BOSE glasses I pay for and I have it in 5 days
If I order Ampere glasses I pay for nad after in 99 days I have just a marketing emails
Strongly do note recomand any shoping from Ampere

Resposta da Ampere

Resposta da Ampere
Very bad customer service i have 3…
Very bad customer service i have 3 weeks try cancel my orden and this small company don’t do anything please please do not buy anything from this small company

Resposta da Ampere
Don't send product + Worst cumtomer service
I've been waiting for my order for one and a half month while I'm writing this review. I've informed their customer service that I want to cancel the order and get a full refund as soon as possible and still waiting for their reply after days. There's no live chat service and also they don't send you as they advertised. I'd suggest to AVOID shopping on this website at all cost

Resposta da Ampere
Not sure...
I ordered a product from Ampere about a month ago and it has still not shipped. I am not sure if it will ever actually ship but until then this review is staying at a one star. I also have been trying to contact them and it seems like they’re ignoring my messages. Not a reliable company. Buy products at your own risk.

Resposta da Ampere
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