Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before th... Ver mais

Classificada 1 em 5 estrelas

I subscribed to the products by mistake. I was unable to unsubscribe but kept delivering and charging me monthly even after writing an email a month before. I had to report the incident to the bank w... Ver mais

Classificada 5 em 5 estrelas

Since starting my fitness journey, all the cardio, sweat, and slick back ponytails caused dryness and breakage especially around my hairline. My perimeter was thinning and my hair felt fragile. A... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Still waiting for my April order, then was charged for May after I requested subscription cancellation. All I receive are generic email messages requesting I be patient. It’s almost June. Horrible cu... Ver mais

Informações sobre a empresa

  1. Fabricante de cosméticos

Escrito pela empresa

Taking care of textured hair isn’t simple. Whether your hair is curly, coily, kinky or somewhere in between, you know how challenging it can be to keep it healthy, strong and growing. That’s why we spent months researching, formulating and testing hundreds of ingredients to create hair care products that truly work for textured hair — from loose curls to tight coils. Too many women have tried brands that make big promises with little to no results. At Amyla Cosmetics, we chose a different path. Our products have been tested by hundreds of women with different curl patterns and hair textures, and the results speak for themselves. We believe in our formulas so much that we offer a money-back guarantee — because your hair deserves real care, not empty promises.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

900 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Beware

So I ordered this products February 28th to take on my trip out of the country for which I leave on March 14. Hoping to get it before I left as they state delivery within 2-6 business days. Not knowing they were out of stock which I didn’t find out until after I emailed them asking about my order. They said they emailed me letting me know they didn’t have the product in stock which I never received. FYI customer service is not that great. I asked to cancel my order and they told me they couldn’t because it was processing WTF. How can you process an order if you don’t have the product in stock like do I look stupid.Today I was told after a email I sent 24 hours ago that the product would not be in stock for 2 weeks which means I will not get it for 3 weeks and will not be able to get the items because I will be out of the country. First off if you are out of stock you should let people know on the website. So people will not or can’t purchase them item until it’s restocked and don’t state 2-6 business days if you can’t guarantee that. Now I have to go and dispute the charge with my bank as I spent over $150 for this product that I will not receive.

28 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

We're truly sorry for this situation. We completely understand your frustration, and we sincerely apologize for the inconvenience caused. This delay has now been solved and all orders are in transit.

The delay was due to a temporary stock shortage, and we did send an email to inform affected customers. We’re sorry if you didn’t receive it. Our policy is that once an order is being processed, we’re unable to cancel it.

We understand that the delay has impacted your travel plans, and we regret that we couldn’t fulfill your order within your expected timeframe. If you won’t be able to receive the package, please reach out to our customer service team so we can discuss a possible solution.

We are actively working to improve our stock visibility on the website to avoid similar issues in the future.

Classificada 1 em 5 estrelas

Disappointing customer service not as…

Disappointing customer service not as advertised. If you want a refund, the product should not be used or open. How would you know if the product works or not
Costly duty taxes if shipped to Canada. Take note Hair oil is not hair serum
Left my hair very dry, won’t buy again

23 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Hello Janice,
Our return policy allows returns only for products that are unopened and unused. This ensures product safety and quality for all our customers.

We're sorry to hear that our growth serum didn't work for you. We always advise our customers to complement the growth treatment with the care products to be sure of obtaining the desired results.

However, if you are not satisfied with our hair growth treatments, you may be eligible for our voucher guarantee, which provides an alternative solution. Please contact our customer service team to learn more about this option.

We understand that customs fees can be frustrating. However, please note that these charges are imposed by local customs authorities and are entirely beyond our control.

We remain at your disposal for any further assistance.

Classificada 5 em 5 estrelas

Amyla Cosmetics is such a curl friendly product!

Amyla Cosmetics is such a curl friendly product for all curly hair types. It allows my hair and texture to look beautiful in its natural state. It controls my oils and frizz really well.
I 100% recommend this product for anybody with curly hair!!!

7 de março de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

It’s Real…

I promise this hair sermon is AMAZING HAIR HAS GROWN Tremendously and my edges has improved also every time I get close to running out I make sure I reorder two more bottles this definitely the best hair sermon I’ve used so far and I have tried several they do good but this product is the best out of all the other products I’ve used on my hair. No lie the testimonial are real I’m a witness. A real customer !!!!!!!

4 de julho de 2024
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Healthy hair

Since using Amyla , I’ve found my hair is at its healthiest and strongest. I love their hair care range and I highly recommend.

4 de março de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Rosemary Hair mask is the best

For me the Rosemary mint hair mask is definitely a go to product no lies. I love mint and anything that smells minty fresh so I am totally happy no regrets whatsoever

28 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

The packaging is aesthetically pleasing…

The packaging is aesthetically pleasing and their products smell amazing. I love my hair texture since I started using their products. I’d definitely recommend😍😍

28 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Best hair care products by far!

I love the packaging & the products smells amazing!!
Easy to use & leaves you with gorgeous results
soft & shiny hair .. you'll always
have a good hair day😌
I honestly love the detangle spray as i have a lot of hair & makes it so much easier to manage.. & a little goes a long way so it lasts much longer🤭

20 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Amyla Hair growth serum

I love the Amyla Hair growth serum. It is simply the best. Its results do not lie.

15 de janeiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Amyla Cosmetics helps lady's get in…

Amyla Cosmetics helps lady's get in touch with their beauty ,the products helps woman to grow their hair and look good. The oils help bringing the natural shine in your hair as well.

17 de janeiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

I am absolutely loving my experience…

I am absolutely loving my experience with Amyla Cosmetics! I've been using their for quite some time and have seen a significant improvement in my hair health.

The product is incredibly easy to use, and the packaging is sleek and convenient. But what really impressed me was the quality of the ingredients and the noticeable results.

As someone with hair breakages I've struggled to find products that cater to my needs. But Amyla Cosmetics has exceeded my expectations. Their products are gentle, effective, and cruelty-free!

I highly recommend Amyla Cosmetics to anyone looking for high-quality, affordable beauty products. I'll definitely be repurchasing and trying out more of their range!

14 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Chebe hair growth butter

The Chebe hair growth butter is the BEST product, it moisturises my hair and leaves it soft.

12 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Amyla cosmetic services is so good

Amyla cosmetic services is so good, you will just keep buying. Their products is safe of the hair and easy to use. I don't even have to mention how fast and safe their delivery services are. Purchasing with them is worth it.

12 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

They deliver on time

They deliver on time , the product is absolutely beautiful

11 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 1 em 5 estrelas

Scam fraudulent company

I ordered some hair products on November 29, 2024 from Amyla cosmetics and company i found through Instagram ads. For maybe 2 weeks I got no update about shipment so I emailed them on December 13 2024 about this. I got a bogus response about one of the products I ordered being out of stock. I demanded a refund on Dec 17 2024 after seeing some bad reviews online. Since then I have gotten multiple emails giving me the runaround. They claimed to have shipped the products on Dec 19 2024 and it supposedly got delivered to some address in Pennsylvania on January 27 2025. I am still asking for my money back and all they have done is to ask me to confirm my mailing address which has never been incorrect. SCAM COMPANY! DO NOT ORDER FROM THEM

29 de novembro de 2024
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Hello, we understand your impatience to receive our products.
Once an order has been processed and shipped, we are unable to cancel it. However, if you no longer wish to keep the items, you are welcome to return them once received. Our customer service team will be happy to assist you with the return process.

We were indeed out of stock at the end of the year and there were postal service strikes, so many orders were delayed. We apologize for this, but everything is now back in order.

Additionally, if you placed your order on our American website and if you are based in South Africa, it may take longer.
For future purchases, we recommend switching the website currency to ZAR before ordering. This way, you’ll have access to items that are available for faster delivery within South Africa (6-10 days)

Let us know if you need further assistance

Classificada 5 em 5 estrelas

Love it.

I purchased the rosemary line as well as a few growth oils. Shipping was fast and I received my order quickly. After suffering with post partem shedding since having my baby I can truly say the oil works great for my hair. It's non greasy and it absorbs well. I can actually use it everyday. As for the rosemary line I love every product from the shampoo to the leave in. It softened and moisturized my hair well. The slip was there also so that's a mega plus. For reference my hair type is curly/coils 3c, 4a.

3 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Service delivery was a top tier

Service delivery was a top tier. The products are worth every coin. I'm in love with The Amyla hair growth serum and how hydrated my curls are... talk about the smell of the products, soo soothing.
I’m Definitely ordering again from AmylaCosmetics

6 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 1 em 5 estrelas

Scammers-They will keep debiting your bank card. You will not be able to unsubscribe if on the save and subscribe program

I have nothing good to say about Amyla Cosmetics. I, unfortunately, bought from them in November 2024 and received my parcel in January 2025, all spray bottles were broken and the product dried out. They debit my account unauthorised every month. I have requested that they stop this but it keep happening everymonth

6 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Hello, we're sorry to hear that you're experiencing problems with your subscription. If you think you have already contacted us, please check your spam folder, we respond to all customer inquiries within 24 hours on working days to ensure prompt assistance.

If you have received a damaged order, please contact our customer service department with a photo so that we can replace the damaged products.

With regard to your subscription, please note that cancellations must be made at least three days before the next order is processed, but you can unsubscribe at any time.
Once an order has been scheduled and payment has been made, we cannot cancel it. However, you may return the product once received, in accordance with our returns policy.

Our customer support team is always on hand to help and answer any questions you may have.

Classificada 5 em 5 estrelas

The product are really good if you have…

The product are really good if you have got it you’re missing you should get it and try it

6 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

No word can describe what Amyla…

No word can describe what Amyla products had done to my hair. I've always had dry and itchy scalp and ever since applying Amyla products, just WOW my scalp is no longer dry and itchy and my hair is shiny and strong so I would definitely recommend

5 de fevereiro de 2025
Opinião espontânea
logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais