Anex Baby Opiniões 

79
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

В 2024 году купили коляску Anex Eli. Купили заранее, но так случилось, что воспользовались ею только в начале 2026 года. Со временем в люльке начал рваться чехол, и я обратился в поддержку. Мн... Ver mais

Classificada 1 em 5 estrelas

Po zgłoszeniu reklamacji dotyczącej dwóch wad, tj. uszkodzonych kół oraz stukającego nadwozia w miejscu mocowania jednego z kół, otrzymałem telefon z prośbą o spakowanie wózka w celu odesłania go do... Ver mais

Classificada 5 em 5 estrelas

Користуємось коляскою Anex L/type, та мали дві претензії за 4 місяці користування прогулянковим блоком: 1) у прогулянковому блоці вийшла з ладу спинка регулювання висоти; 2) капішон не надійно прикріп... Ver mais

Classificada 5 em 5 estrelas

Хочу подякувати сервісному центру за те що так оперативно і з розумінням віднеслися до моєї скарги. Сервіс на вищому рівні ;) Користуюсь коляскою Anex e type чуть менше року, все супер,тільки виникла... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Anex is a baby strollers brand with an international presence in more than 40 countries across the world. Since 2012, we've been doing our best to make sure parents don't have to choose between style and convenience. Anex is a team of more than 50, working together, creating a universe of premium, design-led products for the modern parent. We are proud of our Red Dot awards and collaborations with famed designers, and we’ll continue to create at the intersection of beautiful design, style, and functionality. We understand that becoming a parent comes with big life changes, but it doesn’t have to mean putting life on hold. We're convinced that the right stroller can bridge the gap between parenthood and personal freedom, allowing parents to continue living their vibrant, active lifestyles without sacrifice. We empower parents to share their world with their kids in style and comfort, and live life to the fullest together.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

79 opiniões

5 estrelas
4 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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4,2

Todas as opiniões

(79)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Stijlvol en eenvoudig in gebruik

Wij gebruiken sinds twee maanden de Anex IQ kinderwagen. We zijn hier heel enthousiast over! Hij heeft verschillende opzetstukken, waardoor je hem langere tijd kunt gebruiken. Daarnaast is de kinderwagen makkelijk in en uit te klappen en is hij niet zwaar. Ook het autostoeltje is licht en makkelijk in gebruik. Behalve dat de IQ lijn prettig is in gebruik, vinden we het ook een mooi strak design. Wij zouden Anex zeker aanbevelen!

31 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We chose a stroller Anex m/type PRO…

We chose a stroller Anex m/type PRO Safa Sahin🫶🏼

The first important fact is that visually the stroller looks quite large, but in fact it is maneuverable and easy to use. The weight of the cradle is only 3.5 kg! Depreciation is also at the same level. Believe me, we have already walked it in the city, in the mountains, and in the forest. It goes very smoothly.
The second and no less important fact is the large wheels that rotate 360 ​​degrees. Thanks to this, you can easily overcome any obstacles.
And the third fact is a multi-pen! As many as 9 provisions, can you imagine? I rated it)

I like that the kit includes a backpack, a mosquito net and a raincoat. We also separately took a cup holder
As an addition, stickers and geometric rodent toys are added.☝🏼

31 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

La mia esperienza con Anex passeggino è…

La mia esperienza con Anex passeggino è ottima. Molto soddisfatta di rapporto qualità prezzo, design , comfort .. ancora mille volte sceglierei Anex per i miei bambini!

2 de julho de 2024
Opinião espontânea
logótipo da Anex Baby

Resposta da Anex Baby

Dear Harisa,

Thank you for taking the time to leave such a nice review!
Have a great day!

Classificada 5 em 5 estrelas

I have an IQ stroller in the Smoky…

I have an IQ stroller in the Smoky color, which is very innovative and will make life easier for any parent. It is extremely light and easy to fold. This 3-in-1 model can be taken on a plane as carry-on luggage. It features stylish finishes and is waterproof. The set also includes a rain cover. When it's hot, you can open the vent at the back to provide airflow. The magnetic fastenings make it quick and easy to secure the child. There's much more to say about it, but I definitely recommend this stroller to every parent🥰

28 de junho de 2024
Opinião espontânea
logótipo da Anex Baby

Resposta da Anex Baby

Dear Anna,

Thank you for taking the time to leave such a nice review 🥰
Have a great day!

Classificada 5 em 5 estrelas

We got Anex E type for our second baby…

We got Anex E type for our second baby girl! We have strong winters, so I am sure our choice is the best, leather like material is easy to clean, even in summer it doesn’t feel like hot for bb. I regularly use the bag for everyday outings with babies. Aesthetic, comfortable, good height for taller adults, Anex is a perfect support for young Moms 🤞🫶🏻🥰

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I got an Anex E/type stroller

I got an Anex E/type stroller. I’m happy with it, it’s big, stable, easy on every type of road. It’s leather like, so it’s easy to clean, wipe after a rain. It has all accessories that you need included, so I’m really satisfied with my choice. I didn’t have to go shopping for a bag, winter covers, etc. But more than everything, I’m very happy with the customer service! They will help you, always polite, and without unnecessary arguments. The brand is really designed to make your life easy!

9 de abril de 2024
Opinião espontânea
logótipo da Anex Baby

Resposta da Anex Baby

Dear Michele,

Thank you for taking the time to leave such a nice review 🥰
Have a great day!

Classificada 5 em 5 estrelas

Дуже дякую за швидке і якісне…

Дуже дякую за швидке і якісне обслуговування! Проблему вирішили за день! Зверталися з проханням відремонтувати гальма, відремонтували не тільки гальма, а й замінили логотип на новий! Велике вам дякую!

13 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Atención al cliente

Tuve que hacer una solicitud de servicio por la rotura de la tela de mi silla de paseo air z, ademas de responder super rápido y de manera muy amable han resuelto mi problema sin poner objeción ninguna, aun no siendo un defecto técnico ese tipo de rotura, me van a mandar esta tela para poder reponerla. Un 10 a la atención al cliente!!

23 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Super service!

Inmiddels bijna 2 jaar eigenaar van een anex e-type kinderwagen. Echt super blij met de kinderwagen, helaas ging de rits van de rugzak stuk en die van de mand werd ook slecht na bijna dagelijks gebruik. Hier heb ik een melding van gemaakt bij de garantie en een week later werden deze thuis omgeruild voor nieuwe producten.
Echt een super fijne en goede service!

18 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Our brake has been damaged

Our brake has been damaged. After Message to aftersales Anex send courier , took frame and send repaired frame. All took them 3 working days, so Bravo for the Anex Poland and Service.

Perfect job!

16 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best Service Ever

The stroller of our baby was damaged from Turkish Airlines, and they did not pay to change a part of it. We contacted directly Anex Baby and without any hesitation they informed us that they will sent the part for free. We were really surprised, because it was not their fault. My only explanation is, an Anex stroller should always attract everybody's attention, this is why they do not allow their product to look bad.
Thank you Lukash Kowalik and Andrii Novosad for your support.

Bejda and Armend from North Macedonia

5 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect customer service

I had couple of issues with our Anex Type/L. First was a warranty case, the second one wasn’t a warranty one. However the Ukrainian customer service did a great favor for us. They a tiny plastic detail should be replaced they replaced it on their own and even send the carriage back to us on their cost! So despite it wasn’t a warranty case we just paid for sending the carriage to customer service. Very cool experience! I definitely recommend Anex as a baby carriage manufacturer. Their care of customers is great and the carriages are good too.

2 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Maximálna spokojnosť s typom anex e…

Maximálna spokojnosť s typom anex e type. Neskôr som chcela kúpiť anex air z .no čakala som príliš dlho a už som bola bez kočíka. Musela som kúpiť inú značku. Škoda. Jedno mínus dlhá doba čakania .aj na prvý. Bábätko už doma a my stále boli bez kočíka. Inak kvalita top.

6 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Сервіс просто чудесний

Сервіс просто чудесний. Це наш другий візок від цього виробника, звертались по гарантії і першого разу і другого. Реакція була дуже швидка, комунікація приємна, всі наші проблеми вирішувались швидко та позитивно. Дякую Anex❤️

4 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Wózek Anex e/type reklamacja

Wózek Anex e/type to bez wątpienia najlepszy zakup z całej wyprawki.
Użytkujemy go od 1,5 roku. Porównywałam go z wózkami znajomych (różnych producentów) i naprawdę nie co porównywać.
2 razy musieliśmy składać reklamację - raz na plecak (zamek się rozpruł), a raz na uszkodzony hamulec. Za każdym razem kontakt z serwisem był świetny, a proces reklamacji ekspresowy.
Nowy plecak wrócił do mnie po 2 dniach od złożenia reklamacji, a ramę wózka wysłałam w poniedziałek (firma zleciła odbiór przez kuriera, więc ja musiałam ją tylko zapakować), a w piątek odzyskałam już naprawioną.
Jestem zachwycona poziomem kontaktu z klientem, jakością produktów również. Zniszczyły nam się elementy, które non stop są eksploatowane, więc miały prawo się uszkodzić, jednak tak jak napisałam, naprawa/wymiana przeszła moje najśmielsze oczekiwania.

2 de outubro de 2022
Opinião espontânea
Classificada 4 em 5 estrelas

Bought an Anex air Z

Bought an Anex air Z. very comfortable, agile, lightweight. we live in a multi-storey building, it fits perfectly in the elevator, you can climb the stairs with the child and move it a short distance. but there are also disadvantages: if you drive on the paving stones, the depreciation is weak, the child sways in all directions, so that his cheeks are shaking, I'm afraid for his spine (the child is only two months old). In rainy weather, there is no rain cover, dirt sticks to the wheels and flies in different directions, polluting the container below for things and the wheels spin poorly. the price is high for this model, but additionally you need to buy a cover for the winter, there is no footrest. take into account all the nuances and update the stroller model.

29 de maio de 2022
Opinião espontânea

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