Annah Hariri Opiniões 4700

I purchased £90 worth of outfits
Order number 179436 .
They did not send the goods . And they have not paid my refund . Avoid this company

If i could give 0 stars I would. They take your money and never send your items

اكبر نصابة بالعالم .. الله لايسامحك بكل قطة اخذتها وكان واضح جدا انها سيئة من جميع النواحي .. والله لن اسامحك بكل قرش دفعته وعسى ان يجازيكي الله برزقك ولا يبارلك لك .. لانه الطلب كان عبارة عن نصب وسرقه

Appalling. Little scam artist website with a scam artist owner. Ordered a few items and one was missing, it took forever. The items that were delivered were the worst quality clothes, with a price attached of 140taka from Bangladesh. Avoid. Don’t be fooled by the pictures

Haven’t received my dresses or refund in 6 months. Totally a joke and scam. The founder has cheek to be posting as if her company is not an absolute sham and diabolical

Ordered three dresses and only received one. Emailed three times. No eesponse. Even gave my order number. I feel like this company is such a huge scam, and terrible customer service. Even if qualities are bad for a company, but their service is good, I would always give them a second chance. But here? Terrible customer service with no response whatsoever. So definitely not giving a second chance. It’s been years now and still haven’t received anything. I stopped emailing them after a few months anyways. Sooo PLS DONT EVEN THINK ABOUT ORDERING FROM THIS LADY/BRAND

Actual exchange with the U.S. Business Anna uses to fulfill orders:

MAYSAA LLC
37 Fairmount Avenue
Clifton, NJ 07011
+1 973-446-6063

“Halil,

InshaAllah this finds you in the best of health and faith!

I am a bit confused, why would I be responsible for the return shipping when this was the company’s mistake?

Someone packed the wrong dresses. If I would like to return them, I should be able to without having to pay any shipping costs because I am not changing my mind. Literally someone from your company put two wrong dresses in the box. Mistakes happen, but this was on your end, not mine. Therefore, the Annah Hariri company is liable, the company has to pay for return shipping, not me.

This is what I paid for: [sent a screenshot for a total of 170.24]

What was sent to me is attached. As you can see I was sent the Bellflower Modest Dress instead of the Laura Modest Dress I ordered and paid for. I was also sent the Emerald Shirt Dress instead of the Influence Long Sleeve Printed Cotton Maxi Dress with Detachable Belt in Disty Green Floral Print that I ordered and paid for.

I want to return the incorrect dresses and receive the right ones. While we are at it, I want to return the whole order, please send me a return shipping label.

As an aside I have been wanting to order from the company for years and the way this is handled has made me very sad,
Fatima“

He kept sending me the same email over and over again:

“ Hello Fatima,

​In regards to your request for the order US123662, which was placed on November 8 2021, we'd like to inform you that there is also an exchange option. If you wish to go with exchange you can find detailed information below.

Please be aware that all exchange/return requests must be placed within 14 days of receiving the item(s) according to our terms and conditions.
​EXCHANGE PROCEDURE

Please follow the steps below:
You may most certainly exchange the item(s) you are not happy with and once received, we will send them back on our cost. Kindly mention your desired size(s) and design(s) you wish to receive. Order will be created and will be shipped to you.
The customer is liable for the costs of returning the items to our warehouse in USA.
Please ensure to return the product(s) in new and unworn condition in the original packaging and with tags for a full refund in accordance with our returns policy.
You can use any cargo carrier of your preference. Government posts like USPS, Canadian Post or RoyalMail (depending on the country of your location) however are proven to be the best option. Kindly ensure the package has a tracking number.

Kindly return the item to the following address:

MAYSAA LLC
37 Fairmount Avenue
Clifton, NJ 07011
USA
+1 973-446-6063

Kindly send us a proof of the postal slip with the tracking number via email this very same email thread once available.
As long as any goods you send back to us are in their original condition, we will refund your purchase within 14 days of receiving your package. Refunds can only be made against the original form of payment. If they’re not, we may be unable to accept and process the refund. We may make a deduction from the reimbursement for any loss in value of any goods supplied.

​However, if you are certain for refund process, you can find detailed information regarding our refund procedure below. Please let us know if we can be of further assistance.

STANDARD RETURN PROCEDURE

Please ensure to return the product(s) in new and unworn condition in the original packaging and with tags for a full refund in accordance with our returns policy. In order to process a refund, the goods must be returned to us intact, unworn, undamaged and within 14 days of receipt of goods.

You’ll need to pay the return postage and for safety, must be returned using a trackable shipping method and keep the proof of postage. Your parcel is your responsibility until it reaches us.

Kindly return the item to the following address:

MAYSAA LLC
37 Fairmount Avenue
Clifton, NJ 07011
+1 973-446-6063

As long as any goods you send back to us are in their original condition, we will refund your purchase within 14 days of receiving your package. Refunds can only be made against the original form of payment. If they’re not, we may be unable to accept and process the refund. We may make a deduction from the reimbursement for any loss in value of any goods supplied.

Kindly send us a photo of the postal slip/scan through this email thread as soon as you ship your parcel.

Please advise us with which option you would like to go: exchange or return/refund.

If you have any other questions, please don't hesitate to contact us.

Kindest,
halilerdem”

⁹ I have ordered from you in the past and I received my order. On April 8th 2025, I ordered for 3 dresses during the Ramadan Eid sale and I am yet to get it as at while I am typing this post in Trust pilot. Today is 2nd of November 2025. Both Eids are over, where are my dresses! My location is in the United Arab Emirates. My order number is 178938

I ordered two dresses back in February 2025 and still did not receive my order. Emailed them and was given a WhatsApp number to send a message to, I did and still didn’t hear anything back from them very disappointed. My order number 177102 and DHL Express tracking number: 5495620561

Extremely disappointing.. The items I received were nothing like what was advertised. The fabric is very low quality, the sizing is completely wrong, and their customer support was unprofessional and misleading. Definitely not a trustworthy company in my experience.

I ordered in June. I still haven't received anything. Worst is that they arent responding on email or phone. Apparently the emails are bouncing back. Since they are updating the website there is no way to reach them. They don't answer their phone or messages. Be aware they take money and don't deliver the items!

Its not my first order with Annah Hariri, and when they were based in Turkey, I received my order on time. Everything was great.
But this time, I placed an order on the 28th of December 2024. We are on September 2025, and I still didn't get anything.
I'm so disappointed. And on top of that, they took 200€ from me!!
Annah Hariri, I just want a refund. If you can't send my order, just give me my money back please!!!

Hi my name is nada I am royalty customer since 2018 until 03/25 I was do order about almost her style my experience they have great experience and very good customer service it happened late sometimes not from the I contact the company for shipping she told me about month they try to reach me this one second thing any thing in items they take care of but independent on time if it’s busy not just take moments to talk to them really they will solve it I am happy customer

"I placed an order worth $270 with Annah Harari on May 18, 2025. Despite them sharing a tracking number, NO order was dispatched. To make matters worse, their website says it's 'under construction' and the emails are bounced back as well. This is a CLEAR SCAM. Do NOT trust Annah Harari with your money. They seem to be playing games with customers' trust and money. 1/10 - Would avoid like the plague."

Very disappointed. Order over £100 worth of dresses in May. It is now August and nothing. I went back and forth with someone who said the delay was due to Eid holidays, they will ship it out or give me a refund. At that point, it was already the end of June and I wanted a refund. I tried emailing the team with the email on the website but it bounced back.

Please do not order or do not do business with them. I placed the order in May 2025, they generated some DHL receipt but never shipped the order. When I reached out to them in June 2025 they gave me an option to cancel the order and they will refund the amount since they did not ship the dresses I ordered. I immediately opted to cancel and get refund. It is Aug 2025 and yet I have not received my money back.

Very bad experience with them. I didn't received the order yet, I ordered it on June 23 they charged me 84$ usd it suppose to come within3-11 days !!!! im trying to contact them via WhatsApp and email no respond. This is my first and last order with them.

If there was a zero star I would given to this awful company, ordered months ago and still no response. A scam and they have never delivered order #179967 worth over $180

Made order. Never received. It's been 3 months.

Placed an order in January for 5 dresses.
Haven’t received anything. The order seemed to have had booked for DHP pick up from Egypt in February but has never been picked up or received. Contacted them several times to no luck and even no reply. My order number is 177154. If possible try to refrain from ordering from this scam company.