Beware of over charging. Was charged double admin fees. When I complained the owner who is incredibly rude told me pay or will cancel insurence. Bombarded me with multiple payment requests.
A empresa respondeu
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Leia as opiniões dos outros
Great company although there are obvious flaws. Need to toughen up a little bit. Left me hanging in an awkward position. It’s ok now as I have other arrangements. Still it’s a shame, I c... Ver mais
A empresa respondeu
You sent to me in error so really not even one star
A empresa respondeu
The staff at Anthony Wakefield & Co are knowledgeable, friendly and polite. From advising on which policy most suits my needs, to guiding me through the processes when I needed to make a claim, they h... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Fine Art & General Insurance Broker. Specialist in insuring collectors, auctioneers and dealers.
Informações de contacto
Holmbury, The Dorking Business Park, Station Road, RH4 1HJ, Dorking, Reino Unido
- 01306740555
- info@anthonywakefield.com
- anthonywakefield.com
1,4
Muito mau
90 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
satisfied repeat customer
I’ve been a satisfied repeat customer of Wakefield for brokering my buildings insurance for over a decade. Always prompt, responsive and courteous.
3 de junho de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
We are happy to have looked after your requirements for so long. Many thanks for the kind review and for your continued custom.
Resposta da Anthony Wakefield & Co
Thanks Mark. Always a pleasure.
Excellent personal attention
Excellent personal attention, revisions to cover processed efficiently.
26 de maio de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you, Mr White. We are pleased that we were able to help with amending your policy.
Very professional friendly outfit
19 de maio de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you, Mr Howard.
Excellent service
Excellent service, knowledgable team, years of specialism, kind and considerate, able to answer all my questions. Nothing is to much trouble.
18 de maio de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you Alison. We are happy to be able to continue to look after your insurance needs.
Always an efficient and courteous…
Always an efficient and courteous service.
15 de maio de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you, Mr Brotherton. We aim to please.
Excellent service very professional
13 de maio de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you for your feedback.
helpful
helpful, reliable, excellent value and lovely to deal with!
11 de maio de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you, Mr Way, for your kind review.
excellent as usual
22 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you Mr Collett.
Easy to deal with
Easy to deal with, and very considerate,
However, I have never had to make a claim . . .
Mark Baldwin
21 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thanks for your review, Mark. We aim to deliver a premier service for our clients and this extends to advocacy in the event that you need to report a claim to your insurers. If you ever need to report a claim, you can do so by calling us during office hours or by sending an email to claims@anthonywakefield.com
Resposta da Anthony Wakefield & Co
Thanks for your kind review.
As usual the level of service is as…
As usual the level of service is as high as it always is.
20 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you, Mary. Consistency is key.
Excellent service
17 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you for your kind review.
A little problem with the tech but in…
A little problem with the tech but in the circumstances, due to lockdown, understandable. Once we actually got in touch the process worked well and the policy came through quickly. Thank you Amy for all your help.
17 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thanks for your feedback, Mandy. Regrettably, our spam filter can sometimes be overzealous and this can result in emails being withheld.
Professional service
Sound, polite efficient service - phone answered quickly by a real person - great to deal with - never had a claim so I hope it’s just as good then
16 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thanks for your feedback. We pride ourselves on our swift telephone service. If you ever need to claim, you can call us on 01306 740 555 or you can email claims@anthonywakefield.com for a swift response.
Detailed renewal documents and easy…
Detailed renewal documents and easy payment
16 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you for your review, Raymond. Just let us know if we can be of any further assistance.
Nice
Nice, efficient and polite, this is why i have remained a customer for years.
15 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you, Mr Michael. We are glad to have had you as a client for so long.
easy to do business with
easy to do business with
Polite
focused
helpful
understanding
good Listener
innovative
14 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you for your kind review. We do our best to be all of these things.
always a pleasure to do business with…
always a pleasure to do business with this company
9 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thanks for your review Michael. We aim to please.
Quick and easy service
Quick and easy service. Just renewed my insurance for the year. Would have liked to have paid this online over a website instead of calling up and doing it over the phone. An online payment service would be more convenient for customers. Thanks
7 de abril de 2020
Opinião espontânea
Resposta da Anthony Wakefield & Co
Thank you for your feedback. Your suggestion is appreciated and we shall see if this is a feature which we can incorporate in our website. We can currently accept payments by transfer into our client account for customers who have online banking.
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