Antictrip 

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Right has been fantastic. I had to change my booking and David and Ria were pleasant , professional and helpful. Will definitely use Artic trip again

A empresa respondeu

Classificada 1 em 5 estrelas

For last 1 and half month I’m waiting for your confirmation The ticket that you provided have 30 KG luggage and the original ticket given by airline company don’t have any baggage allowance. F... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a small issue with my travel booking. I contacted Anti Trip. The consultant Pranav was extremely useful and helped me to resolve my query immediately. He also made sure I went online and accesse... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Five star for spencer being the best agent in Antic agency, very humble, accommodating and helpful. Thanks to him for securing my tickets as I have problem in my transaction. He I really patiently wa... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

We offer flight bookings and hotel reservations


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Todas as opiniões

(403)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good and respectful

Good and respectful
Name is Taniya

2 de julho de 2024
Opinião espontânea
logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

Thank you for taking the time to leave us a review. We are pleased to hear that Ms. Tanya was able to assist you with your concern. We will be sure to pass on your comments to her.

We eagerly await your return to explore another booking experience with us.

Thanks & Regards
Team Antic Trip

Classificada 1 em 5 estrelas

I usually don’t resort to writing…

I usually don’t resort to writing reviews however the thought of anybody else going through the same experience with Antictrip when trying to book a family holiday/flights, doesn’t bear thinking of.

Unfortunately I didn’t check Trustpilot beforehand, as my experience echos a lot of what has already been mentioned. The initial flights advertised at a certain price was not something they could fulfil for all passengers which resulted in them sending an email asking for an extra £900 to book the remaining three passengers.

As I refused to pay the additional amount, I maintained they needed to honour the price or action a refund. After a lot of back and fourth, they 'agreed' to refund the full amount within a email confirmation on 8 May 2024, quoting a time scale of 7-10 working days.

I'm currently on hold (And have been for the last 15 minutes) whilst speaking to them over the phone (Agent confirmed they are Deli based) awaiting the promised refund. As you can imagine, flight prices have changed a lot and will continue to do so until I get the refund and have the money to book new flights.

Please, if not for your sanity alone, book elsewhere

July 2024 update -

After being contacted several times regarding this review, I was promised a discount/voucher for the flights I needed for a family holiday. Against my better judgement, flights were booked for the dates needed which were followed by Airbnb and car hire reservations in line with those dates.

However, having checked flight details on Emirates a few days later, it was no longer a relevant booking reference 6 days before we were due to fly. I contacted Emirates who confirmed it was cancelled the agents side. I followed this up with Akash (Who likes to use the name Ashley) several times over the following two days which resulted in him disputing what Emirates confirmed. He then outlined that the original flights were no longer available and he couldn’t do anything but refund the payment. So now 3 days before we were due to fly, we had accommodation booked, transport booked but no flights which resulted in last minute flights being booked elsewhere costing more money.

Akash was only mindful of the review either being edited to show a positive experience or being removed totally. No sense of acknowledgement for the inconvenience caused nor any accountability for the unprofessionalism on their part. Having read previous reviews, I’m sure the company will respond to this either advising to contact a support email address or outlining a revised version of what occurred.

Please avoid.

1 de maio de 2024
Opinião espontânea
logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience caused during your booking process with us. We understand your frustration and regret that your expectations were not met.Regarding the initial pricing discrepancy, we acknowledge the confusion caused and apologize for any inconvenience this may have caused.Regarding your refund We have already processed.
This is certainly not the level of service we aim to provide, and we appreciate your patience as we work to resolve these issues.
Thanks & Regards
Team Antic Trip

Classificada 5 em 5 estrelas

Tanya was very helpful if helping…

Tanya was very helpful if helping getting my seats and meals queries

1 de julho de 2024
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Resposta da Antictrip

Dear Customer,

Thank you for taking the time to leave us a review. We are pleased to hear that Ms. Tanya was able to assist you with your concern. We will be sure to pass on your comments to her.

We eagerly await your return to explore another booking experience with us.

Thanks & Regards
Team Antic Trip

Classificada 5 em 5 estrelas

All good thanks u so much

All good thanks u so much

29 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

We sincerely thank you for taking the time to write such a great review. It's always great to receive a Positive Review like yours. Come back to us to explore another booking experience with us.

Thank you
Team Antic Trip.

Classificada 5 em 5 estrelas

20th of May

20th of May
Ria was very good

20 de maio de 2024
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logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

Thank you for taking the time to leave us a review. We are pleased to hear that Ms. Ria was able to assist you with your concern. We will be sure to pass on your comments to her.

Thanks & Regards
Team Antic Trip

Classificada 5 em 5 estrelas

My experience with antic trip was…

My experience with antic trip was amazing. Agent called Chang Was very helpful. We will book with ANTIC TRIP for our future flights as well

21 de junho de 2024
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Resposta da Antictrip

Dear Customer,

Thank you for taking the time to leave us a review. We are pleased to hear that Mr. Chang was able to assist you with your concern. We will be sure to pass on your comments to him.

We eagerly await your return to explore another booking experience with us.

Thanks & Regards
Team Antic Trip

Classificada 5 em 5 estrelas

Great help thank you

26 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

We sincerely thank you for taking the time to write such a great review. It's always great to receive a Positive Review like yours. Come back to us to explore another booking experience with us.

Thank you
Team Antic Trip.

Classificada 5 em 5 estrelas

helpful service

24 de junho de 2024
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Resposta da Antictrip

Dear Customer,

We sincerely thank you for taking the time to write such a great review. It's always great to receive a Positive Review like yours. Come back to us to explore another booking experience with us.

Thank you
Team Antic Trip.

Classificada 1 em 5 estrelas

Antic travel is a rip off organisation…

Antic travel is a rip off organisation that advertises cheap flights . After you have booked and paid for your flight , they ring you up and tell you the flight cannot be honoured and charge you extra for another flight. Its disgusting. Iv rated it 1 star but i actually raye you 0 starts and will be getting in touch with the governing body

24 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip

“We’re sorry to hear that you had a negative experience at our side. Our goal is always to provide excellent customer service, If you’d like to discuss this further, please don’t hesitate to contact me directly at support@antictrip.co.uk

Classificada 1 em 5 estrelas

It’s 100% scam I have recorded all…

It’s 100% scam I have recorded all phone calls they say something else and on email they say different things they put the lowest ticket rates when you buy that ticket never exist after 2-3 days wasting your time they will tell you that ticket is gone we have new price although the new prices are much higher, to save your previous money you will buy expensive from them they hold my money more then one month then I involved trading standard they released my money after deducting
So these are scammers don’t use or buy through them

2 de maio de 2024
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Resposta da Antictrip


“We’re sorry to hear that you had a negative experience at our side. Our goal is always to provide excellent customer service, If you’d like to discuss this further, please don’t hesitate to contact me directly at support@antictrip.co.uk

Classificada 1 em 5 estrelas

They have deceitful approach to plunder…

They have deceitful approach to plunder people. They sold me tickets taken money and then starting black mailing me to pay them £680 extra for karachi. I am willing to take action against them in court of law I am very hard nut to crack I am civil servant and very litigious personality. I am not going Pakistan at all and just waiting to drag this dodgy company in court of law.

22 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

“We’re sorry to hear that you had a negative experience at our side. Our goal is always to provide excellent customer service, If you’d like to discuss this further, please don’t hesitate to contact me directly at support@antictrip.co.uk

Thanks & Regards
Team Antic Trip

Classificada 1 em 5 estrelas

Don't do it!!!

I really wish I had read these reviews before getting all excited and paying for my elderly father's flights.

I paid the full amount stated on their website and then received an email stating booking has not been confirmed. Why take the full payment when booking is not confirmed??? I spoke with an obnoxious individual calling himself Martin but sounded more like Mukesh. He informed me that to confirm the booking, I'd have to pay an extra £196! I asked him to cancel the request and refund the full amount I had paid. Martin aka Mukesh became very irate and stated there would be a charge and the full money would not be refunded. I informed him I knew my rights and unless they refunded the full amount, I would seek legal advice and take the company to court. Immediately I received an email requesting confirmation to cancel the booking. I responded and 15 days later I received the full refund.

Please do not book with these cowboys. They just want your money and once you pay them, they want more of your money and if you refuse, they threaten you with cancellation charges for a service they have failed to deliver. Stay away, especially from Martin or Mukesh. Booking ref ATU24064851 (just so Antictrip can't respond with "we don't have your details on record")

1 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

Thank you for bringing this to our attention. We aim to resolve any concerns as swiftly as possible. But as we are checking in our database your refund is already been processed from our end Customer as satisfaction is important to us, and we take feedback seriously.

Please allow us some time to investigate this matter further. Could you kindly provide your contact number so that we can discuss more on this deeply. We also request you to please share your contact number with us.As shared number is not getting connected which is their in your booking reference or any other details so that we can look into this issue promptly?

Thanks & Regards
Team Antic Trip

Classificada 5 em 5 estrelas

Great custom care while booking the…

Great custom care while booking the ticket

21 de junho de 2024
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Resposta da Antictrip

Dear Customer,

We sincerely thank you for taking the time to write such a great review. It's always great to receive a Positive Review like yours. Come back to us to explore another booking experience with us.

Thank you
Team Antic Trip.

Classificada 5 em 5 estrelas

Satisfied

Good job ria, satisfied

18 de junho de 2024
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Resposta da Antictrip

Thank you so much for the Review, We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you to come back and see us soon.
Team Antic Trip 😊

Classificada 5 em 5 estrelas

Hhhhh

The customer service was decent.

19 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

We sincerely thank you for taking the time to write such a great review. It's always great to receive a Positive Review like yours. Come back to us to explore another booking experience with us.

Thank you
Team Antic Trip.

Classificada 1 em 5 estrelas

What a joke this company

What a joke this company, if indeed it is a company?
I have spoken to nearly all of them to name a few Martin, Amy, Charles, Chang etc... they all lie, logged complaint 2 weeks ago and as of yet no response from them despite me chasing them every day. They let me down twice took my money but never delivered the e-ticket. In the end i gave up and requested my money back and i had to cancel my holidays I booked with my employer.

please people STAY AWAY from this SCAM unprofessional company you will not get your ticket EVEN IF YOU WAIT UNTIL FEW HOURS LEFT TO FLIGHT they may have delivered some tickets reading from the review but the failure ratio is far greater and its not worth the RISK!
My booking ref ATU24064882 so you know who I am!!
Oh am still waiting for the compensation Amy promised me a week ago and now all of a sudden she is never available when I call...WAS THAT ANOTHER LIE!!!???

Trust pilot I have all the evidence in email if you need it....

6 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

“We’re sorry to hear that you had a negative experience at our side. Our goal is always to provide excellent customer service, If you’d like to discuss this further, please don’t hesitate to contact me directly at support@antictrip.co.uk

Thanks & Regards
Team Antic Trip

Classificada 1 em 5 estrelas

Fake doesn’t even deserve one star they…

Fake doesn’t even deserve one star they toke my money and didn’t send any ticket kept chasing no answer until last they said they can’t book the ticket it’s out of stock which is a lies full on Indian scammers don’t trust them very rude I will report this website as fraud they are stealing peoples details and money

19 de junho de 2024
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logótipo da Antictrip

Resposta da Antictrip


Thank you for contacting us After checking in our database, we regret to inform you that we were unable to locate any booking or tickets under your name. We kindly request you to double-check the details you provided and ensure that they are accurate.
We are always here to help you.@Team Antic trip

Classificada 5 em 5 estrelas

Riya was amazing

Riya was amazing. She helped me a lot .

18 de junho de 2024
logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

We sincerely thank you for taking the time to write such a great review. It's always great to receive a Positive Review like yours. Come back to us to explore another booking experience with us.

Thank you
Team Antic Trip.

Classificada 5 em 5 estrelas

Good service

Good service

16 de junho de 2024
Opinião espontânea
logótipo da Antictrip

Resposta da Antictrip

Dear Customer,

We sincerely thank you for taking the time to write such a great review. It's always great to receive a Positive Review like yours. Come back to us to explore another booking experience with us.

Thank you
Team Antic Trip.

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