Antler Opiniões 

962
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great looking toiletries bag, compact, and with the right amount of organization. There is one main compartment, several interior mesh pockets along the inside walls, and one zippered pocket on the e... Ver mais

Classificada 1 em 5 estrelas

The suitcase is great but it’s a shame that it is too large to check in as normal luggage. With excess baggage fees at $100 a flight, this becomes a very expensive suitcase. There should be some note... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The bag arrived promptly and was well packaged. It’s of very high quality. It’s obvious that a lot of thought went into its design and construction. A very thoughtfully produced product, including its... Ver mais

Classificada 4 em 5 estrelas

I have just bought 2 of your suitcases. I initially had trouble setting the code for the security lock on each suitcase, and emailed your company about this. I immediately received a helpful reply,... Ver mais

Informações sobre a empresa

  1. Loja de malas de viagem
  2. Loja de malas
  3. Loja de malas e malas de viagem

Sobre Antler

Escrito pela empresa

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

962 opiniões

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Pede aos clientes que escrevam opiniões

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Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,1

Todas as opiniões

(962)

296 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Perfect sized bag with plenty of useful…

Perfect sized bag with plenty of useful pockets including one for water bottle. My only complaint is that the bottom fabric is canvas and with the lighter color that I picked it might easily pick up dirt. This was nowhere mentioned in the description. Good value on sale.

13 de janeiro de 2026
Classificada 5 em 5 estrelas

Amazing bag

Amazing bag, not only for traveling but every day. Great colour options, lots of pockets inside and out. Great/easy to carry in hands or on shoulder. Definitely will buy again, luggage is next on my list. Go Antler!

14 de janeiro de 2026
Classificada 5 em 5 estrelas

Lightweight, easy to move,slippery zippers

The medium sized suitcase is super light and easy to move.It was slightly bigger than my previous one but it is still easy to handle. I ordered the suitcase online and it arrived quickly and well- packed..it came with a nice dust cover for storage as well. The only minor issue I've found is that the metal zipper tabs are twisted ( probably this way for the locking capability) but they are very challenging to grab ahold of when you need to unzip the suitcase quickly.I would suggest putting a rubber grip at the base of the zipper pull to help give it more traction. It was more expensive than the other suitcases I looked at, but I am hoping the quality and longevity of the bag will prove that it was worth the extra cost. I've taken one short trip with it so far. The design of the bag is ordinary. I do like the teal color though. Overall I am very happy with my new lightweight suitcase and hope to get years of use out if it.

6 de janeiro de 2026
Classificada 1 em 5 estrelas

Flimsy Junk Masquerading as Premium Luggage

I was excited to purchase a quality piece of luggage from a reputable brand like Antler, but the experience has been extremely disappointing. While packing my new Large Single Stripe suitcase for the first time, the zipper broke immediately. The zipper quality is very poor, and the suitcase overall feels flimsy—comparable to, or worse than, luggage you might find at a discount store.

Antler advertises a lifetime warranty, but their warranty process is extremely problematic. No one responds when you file a claim. You have to file the claim and then contact their catch-all email to “remind” them to process your warranty. They did replace my suitcase with the same one, but I’m leery of the longevity of the frail zipper.

This purchase feels regretful. Even though they replaced my suitcase this luggage does not have a build quality that will last a whole trip, let alone a lifetime. Buyer beware: this is not quality luggage. The listed 4.9/5 rating on their website is also highly misleading. Antler uses Yotpo, a platform that allows companies to selectively publish reviews. I submitted a negative review for this suitcase, and it was not included—calling the displayed rating into serious question.

My advice: spend a little more and buy luggage from a company that offers real quality.

14 de janeiro de 2026
Opinião espontânea
logótipo da Antler

Resposta da Antler

Hi Peter - we are sorry to note your disappointment and whilst we appreciate you taking the time to share your opinion its not one shared by may other customers who have posted genuine reviews of the product and have not faced the same issue. Our warranty policy of course requires you to file a claim so that the issue can be assessed and if it meets the guidelines of our policy as in your case a replacement will be provided

Classificada 2 em 5 estrelas

Wheel damaged on our second flight

The wheel was damaged by the baggage handlers and came off. This was our second flight with the case. Antler do not supply replacement wheels - even though they are attached on the inside with 2 screws. Forget about claiming on the lifetime warranty - it strangely does not cover actually using the cases with an airline. I hope that they take note of this and start supplying replacement wheels which are an obvious weak point in their design and could be considered a manufacturing defect if they break so easily

12 de janeiro de 2026
Opinião espontânea
logótipo da Antler

Resposta da Antler

Hi Russ we are sorry to note the issue with the damage to your case and as the damage occured during transit we would recommend contcting the ticketing carrier to raise a baggage iregularity claim. Whilst our warranty offering does not cover damage by 03rd parties it does cover manufacturing defects

Classificada 1 em 5 estrelas

Disappointed

Travel shoulder bag arrived without its shoulder strap, making it useless. On requesting that the missing strap be shipped to me, I was informed that I would need to return the bag in order to receive a new bag with strap. What a crazy policy!

Also ordered a carry-on suitcase, and was disappointed in the quality of the product.

12 de janeiro de 2026
logótipo da Antler

Resposta da Antler

Hi Alan as the straps are supplied with the bag we do not sell or carry spares. If the strap was missing and not placed in one of the inner pockets then a replacement would be necessary

Classificada 1 em 5 estrelas

Won't be buying from Antler again!

Very disappointed with Antler's customer service. I bought my suitcase around a year ago and after one recent trip it came back with holes in the case. I submitted a warranty claim expecting support, but Antler immediately shifted responsibility to the airline without offering a proper assessment or solution.
For an expensive, well-known brand, this feels like poor aftercare. The suitcase hasn't lasted as expected, and the lack of responsibility taken by Antler has really put me off. I wouldn't recommend if you're expecting reliable warranty support.

22 de janeiro de 2026
Opinião espontânea
logótipo da Antler

Resposta da Antler

Hi Safia - its not a case of shifting reposibility but correctly directing you to the ticketing carrier who damaged your luggage during transit. Our warranty does not cover damage by 03rd parties as mishandling by airline ground crews is not a manufacturing defect. Airlines have a legal duty to repair, replace or otherwise compensate passengers where they damage luggage

Classificada 5 em 5 estrelas

Thumbs Up

I purchased an expandable carryon Icon Stripe. It shipped quickly and arrived on time. It is a very handsome piece of luggage, and yes, the wheels are smooth, and the zippers are equally smooth, and it is quite light in weight. I needed to reach out to customer service because of a size discrepancy in the description vs the diagram on the website. They were incredibly accommodating, apologetic, and ultra-quick in responding to my question. I want to give a shout-out to Ally and Marcelo, they were super professional and understanding. On the whole I am happy with the purchase and Antler, and decided to keep it. Now for some criticism- I do believe the extension handle could be more structural- there is side-to-side movement when extended, and it does have a "delicate" feel. It is like it could actually bend if pressured in the wrong way. I wish it were "beefed up" a bit, even knowing that adding structure would increase the overall weight. While the wheels are smooth and quiet, I'm wondering if they will stand up to airline handling abuse (hopefully they will). The twist in the zipper pull (to enable it to engage the lock) is a tad strange and hard to get used to. Bottom line, I would purchase from Antler again. They do have a good quality product and the history to back it up.

6 de janeiro de 2026
Classificada 4 em 5 estrelas

The suitcase is well made

The suitcase is well made. Expandable function is nice. Have not used it yet.

My only disappointment is the weight. I was really hoping it would weigh in at 4.1 as advertised but it came in at 4.4. I have an IT luggage made in UK and it is closer to 4.1 lbs.

6 de janeiro de 2026

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