Antler Opiniões 

961
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great looking toiletries bag, compact, and with the right amount of organization. There is one main compartment, several interior mesh pockets along the inside walls, and one zippered pocket on the e... Ver mais

Classificada 5 em 5 estrelas

The bag arrived promptly and was well packaged. It’s of very high quality. It’s obvious that a lot of thought went into its design and construction. A very thoughtfully produced product, including its... Ver mais

Classificada 1 em 5 estrelas

The suitcase is great but it’s a shame that it is too large to check in as normal luggage. With excess baggage fees at $100 a flight, this becomes a very expensive suitcase. There should be some note... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I have just bought 2 of your suitcases. I initially had trouble setting the code for the security lock on each suitcase, and emailed your company about this. I immediately received a helpful reply,... Ver mais

Informações sobre a empresa

  1. Loja de malas de viagem
  2. Loja de malas
  3. Loja de malas e malas de viagem

Sobre Antler

Escrito pela empresa

Since 1914, we have been building an extraordinary legacy if travel expertise - designing and manufacturing quality luggage 'for those who travel often'.

We design lightweight suitcase sets, as well as holdalls and travel bags that are perfect for use as hand luggage, or for a weekend away, and we only make luggage that's built to last. We design our suitcases to be both strong and lightweight—it’s a balance that takes years of innovation to perfect.

All our hard-sided suitcases are lightweight so that they’re easy to carry, and to help ensure you stick within your airline baggage allowance. Naturally, we have a range of sizes, including cabin-sized, medium and large cases.To make it easy to reach those travel essentials when you’re on the move, our soft-sided cabin suitcases have exterior pockets and they also come with premium features, like a TSA-lock, strong and secure zips, and best-in-class double spinner wheels.

Lusting after a green suitcase, pink suitcase, red suitcase, grey suitcase, beige suitcase, blue suitcase or classic black suitcase? We’ve got you covered, explore our luggage collection to help to find your colour match.

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Lifetime Warranty

Lifetime Warranty on all Suitcases

At Antler, we take immense pride in the quality and durability of our suitcases, and we are delighted to offer our customers a lifetime warranty for purchases made from 11th May 2023 that reflects our commitment to excellence.

Only products purchased from Antler directly can be registered for our warranty.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

961 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(961)

296 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Arrived Damaged — Not What I Expected — Disappointing considering the Price

I was excited to receive this, but it arrived with visible scuffs and uneven discoloration—unexpected for a brand-new suitcase at this price.

The return process for a damaged item was more involved than it should have been. Despite returning it unused in the original packaging, it required multiple steps, follow-ups, and delays, including waiting for inspection before a refund is processed.

Customer support was polite and responsive, but the overall experience didn’t reflect the level of quality or service the brand claims to offer.

24 de março de 2026
logótipo da Antler

Resposta da Antler

Hi Jasmine we are sorry to note your dissatisfaction with the returns process and apologise that your order arrived in a less than perfect condition. Refunds for returns are processed once the item has been received by our warehouse team and we are pleased to note that the usual processing fee was waived for you by way of an apology

Classificada 5 em 5 estrelas

My experience with Antler.

Ordering was extremely easy, delivery was quick. The product was as expected....classy and elegant. The antler green color was beautiful and very rich looking. The suitcases are extremely light-weight. Totally satisfied by the workmanship and quality.

30 de março de 2026
Classificada 1 em 5 estrelas

The product didn’t equate to the price.

The product didn’t equate to the price.

4 de abril de 2026
logótipo da Antler

Resposta da Antler

Hi Ledora we are sorry to. note your disappointmet with your purchase which is returnable within 28 days of purchase if it remains unused and is returned with any supplied dustcovers

Classificada 5 em 5 estrelas

5 stars all around

Ordering straight forward, cruising the site easy.
Good selection of colors, not great but good.
Delivery quick compared to other companies
LOVE my medium soft side ultralight. Very light, wheels move well, easy to pack.
Color is sand(?I think?) not really sand colored has some green in it but still ok!I wanted a color that isn't black or blue or ((ughh)) burgundy!
Came thru baggage handling great.

4 de abril de 2026
Classificada 3 em 5 estrelas

Good product, bad service

Good suitcases: sturdy, functional, and stylish.
Bad service: it took 17 days from ordering to receiving the products, and 16 emails with customer service to get the right products delivered.

1 de abril de 2026
Classificada 2 em 5 estrelas

Chaotic experience

There was a problem with my order because they sold an item that was not in stock and even after notifying me they did not remove it from the site. This led to a delay in the shipment of the remaining items as well as in the omission of updating on the processing of the same. After contacting the company they didn't know how to provide me with relevant information about what was happening so I just got anxious thinking the suitcases wouldn’t arrive on time for my trip!

25 de março de 2026
Classificada 3 em 5 estrelas

Review from an airline crew

I received a link for airline crew purchase, when I tried to use it, it didn't work. It took so many days to hear back from customer service in the first place, so I didn’t bother to try contacting anyone again.

The life time warranty only covers manufacture damage which means once I start use the luggage, anything can be categorized as usage wear and tear, which is NOT covered by the warranty. So basically, life time warranty doesn’t exist but a misleading marketing slogan.

The luggage itself is very light as advertised. It’s been working well in the first week of my travel. We will see if it lasts as I travel much more than most passengers.

25 de março de 2026

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