Apollo Cannabis Clinics Opiniões 

49
•
TrustScore: 4 em 5

3,9

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Classificada 1 em 5 estrelas

This place hounds you about upcoming appointments and threatens a $50 fee if you miss, but today they were the ones who didn’t show up. I sat on hold for 45 minutes for a scheduled meeting and no one... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I appreciate the ease of reaching the Apollo Clinic since I had started ~15 years ago. The fact I can speak with the Doctor and the product consultant is valuable to decide what I need, in which f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Apollo helps make appointments with Dr.'s and/or Product Reps easy to do. Whether you need to discuss pain types and levels & products or get a Doctors recommendations on dosages & produc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been with them for several years. Never had an issue. Everyone has always been very helpful. I don’t love that they recommend tweed products first however. Other than that, very helpful and easy. Woul... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de saúde
  2. também em
  3. Clínica de controlo da dor
  4. Clínica gratuita
  5. Consultório médico
  6. Médico especializado em tratamento da dor

Informação fornecida por diversas fontes externas

Apollo Cannabis Clinics specializes in prescribing medical cannabis for patients in need across Canada. No matter where you live in Canada, no doctor’s referral is required and our services are free of charge, including your personalized medical consultation, prescription, and treatment plan with access to complimentary ongoing care seven days a week through our patient support centre. Get in touch today: email us at booking@apolloresearch.ca or give us a call toll-free at (877) 560-9195.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

49 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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3,9

Todas as opiniões

(49)

18 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

hounds you about upcoming…then no show

This place hounds you about upcoming appointments and threatens a $50 fee if you miss, but today they were the ones who didn’t show up. I sat on hold for 45 minutes for a scheduled meeting and no one ever joined the call. I’m sure they won’t be sending me $50 for their own no‑show. Poor follow‑through and double standards

17 de setembro de 2026
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Resposta da Apollo Cannabis Clinics

Hi there, we're very sorry for the inconvenience and frustration this caused. We understand that your time is valuable, and this experience did not meet the standard of care we strive to provide. We'd like to offer you another complimentary appointment and investigate what led to the missed connection. Please reach out to us at booking@apolloresearch.ca, and our team will be happy to assist.

Classificada 1 em 5 estrelas

Unorganized Clowns That Don't Care About You

Unorganized clowns that do not care about your well being; they only want to forward a medical cannabis prescription to your LP which charges way more then any other cannabis stores in Ontario. Legal medical cannabis providers (LPs) is a scam as they jack up the prices so much and the quality is trash! After 8 years of being with these folks Apollo I'm done with them! I'm not asking permission to grow something that is my basic human right and the cannabis I grow is better and free of dangerous chemicals.

18 de julho de 2026
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Resposta da Apollo Cannabis Clinics

Hi there, we are sorry we were unable to assist you with the service you were looking for and will be sure to pass your feedback along to the team.

Classificada 5 em 5 estrelas

Friendly and respectful to talk to and…

Friendly and respectful to talk to and mostly very understanding

7 de julho de 2026
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Resposta da Apollo Cannabis Clinics

Thank you for taking the time to leave us a review, Neal! We appreciate your feedback and will be sure to pass it along to the team.

Classificada 5 em 5 estrelas

Always professional and has the right…

Always professional and has the right answers to any questions.

3 de julho de 2026
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Resposta da Apollo Cannabis Clinics

Hi Steve, thank you for leaving us a 5-star review! We truly appreciate your feedback and are so glad to hear that our healthcare team is always able to assist you when you have questions.

Classificada 5 em 5 estrelas

Great Customer Service and support from…

Great Customer Service and support from the Doctor and staff.

27 de junho de 2026
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Resposta da Apollo Cannabis Clinics

Thank you for leaving us a 5-star review! We're glad you had a great experience with our healthcare team. Please don't hesitate to reach out by phone or email in the future if we can further assist.

Classificada 5 em 5 estrelas

I have been with Apollo for many years…

I have been with Apollo for many years and have been totally satisfied with their service, always friendly, efficient and professional.

22 de junho de 2026
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Resposta da Apollo Cannabis Clinics

Hi Ed, thank you for taking the time to leave us a great review! We appreciate your kind words and will be sure to pass them along to our team.

Classificada 5 em 5 estrelas

The best experience with Apollo Clinic

I appreciate the ease of reaching the Apollo Clinic since I had started ~15 years ago.
The fact I can speak with the Doctor and the product consultant is valuable to decide what I need, in which form, and where to buy. The number of providers expanded so much, that it would be difficult to choose by myself alone.
I value the fact that the providers recommended by Apollo are reliable, regulated and, after reviewing my medical condition with the Doctor, I trust that I am buying correct product.
Staff I only meet on the phone, since I renew my licence. over zoom/phone The experience is excellent.

27 de maio de 2026
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Resposta da Apollo Cannabis Clinics

Thank you for your kind words and for trusting Apollo Clinic over the years! We're delighted to hear that both our physicians and care team have helped you feel confident in your treatment decisions. Providing reliable guidance and a positive experience is what we strive for every day. We truly appreciate your continued support.

Classificada 5 em 5 estrelas

Amazing customer service.

Amazing customer service.

10 de abril de 2026
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Resposta da Apollo Cannabis Clinics

Thank you for the kind words and review, Kyle! We're glad you had a great experience with our healthcare team.

Classificada 5 em 5 estrelas

Staff is very friendly and helpful

Staff is very friendly and helpful. Addressed all my concerns.

15 de junho de 2026
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Resposta da Apollo Cannabis Clinics

Hi there, thank you for leaving our healthcare team a 5-star review! We appreciate your feedback and are here to support you in the future if you have any questions.

Classificada 5 em 5 estrelas

Many thanks to Apollo Clinics

Apollo Clinics facilitated my cannabis prescription and since that time have assisted in my annual renewals, appointments with medical practitioners, etc. I appreciate their humane treatment and ability to navigate me through the system and enable me to improve my mental and physical health.

7 de julho de 2025
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Resposta da Apollo Cannabis Clinics

Hi Cliff, thank you for taking the time to leave our clinic a 5-star review! We're thrilled to hear we have been able to assist you through the years and will be sure to pass along your kind words to the team.

Classificada 1 em 5 estrelas

Apollo clinics more like Apollo shit

Ive been using Apollo Clinic for sometime now due to its the only way I can get insurance to pay for my medicine. Apollo clinics is great if you know what you want , dont mind spending crazy amounts of money on garbage weed and you gotta kno about products. Here at Apolo the weed , hash, edibles, concentrates and devices are all very overpriced and have very little thc levels. It's honestly a total rip off. Considering I can get double the amount and x4 THC levels for a fraction of the price at the dispensary on the corner, the only thing is insurance won't cover that. Finally, the workers at apollo clinic Don't smoke weed and don't know their products. Absolutely zero help trying to figure out how to use the glass kettle Apollo sells or the focus v dab rig. All are extremely over priced and can be found online for alot less if you have the cash . I brought up the fact that everyrging is so over priced and even showed my sales rep other sites that have the same products for way cheaper and they just told me they'd look into it. No deals were given or any compensation. Honestly if you dont have to use Apollo I wouldn't

5 de maio de 2026
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Resposta da Apollo Cannabis Clinics

Hi Cory, thank you for sharing your experience - we acknowledge the frustration this created and appreciate you raising it. We’d like to clarify that Apollo is a medical clinic, not a retailer. We don’t sell cannabis or set pricing - Licensed Producers across Canada determine their own pricing and product offerings. Our role is to help patients find options that align with their medical needs and budget, including exploring compassionate pricing programs where available. Our educators are trained in medical cannabis use, dosing, and product selection, though with so many devices on the market, we may not always be familiar with every specific accessory. We’re always happy to support as best we can. Unlike recreational stores, our focus isn’t on the highest THC at the lowest price, but on helping patients find appropriate options for symptom management. As a clinic, we’re also not able to offer deals or price matching, but we’re here to help you explore alternatives that may better fit your needs. We appreciate your feedback and the opportunity to improve.
– The Apollo Team

Classificada 5 em 5 estrelas

Friendly and caring staff.

Friendly staff, easy to make or change appointments. Send you pertinent emails. caring doctors and staff

20 de janeiro de 2026
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Resposta da Apollo Cannabis Clinics

Thank you for your kind words and 5-star review! We will be sure to pass it along to the team. Please don't hesitate to reach out in the future if there is anything we can assist with.

Classificada 5 em 5 estrelas

5 star experience

5-star experience. Cordial, responsive, and incredibly supportive. For the first time, I feel genuinely supported in my CBD journey.

5 de outubro de 2025
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Resposta da Apollo Cannabis Clinics

We're so glad to hear that - thank you for sharing with us and leaving a review! We will be sure to pass along your positive words to the team. Please don't hesitate to reach out by phone or email if we can assist at any point in the future.

Classificada 5 em 5 estrelas

Very helpful when I have spoken to them…

Very helpful when I have spoken to them and are always helpful

20 de janeiro de 2026
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Resposta da Apollo Cannabis Clinics

Thank you for leaving us a 5-star review! We're glad our healthcare team has been able to provide the support and help when needed. Please don't hesitate to reach out in the future if we can further assist.

Classificada 5 em 5 estrelas

Such an amazing team!

I’ve been a client of Apollo cannabis clinics for almost a year now. I’ve always had a wonderful experience with everyone I’ve talked to. The team is very knowledgeable and informative and creates the perfect care plan to fit your needs.

27 de janeiro de 2025
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Resposta da Apollo Cannabis Clinics

We’re grateful for your kind words and the trust you’ve placed in our clinic. Our goal is to help every patient feel informed, supported, and cared for. Thank you for taking the time to share your experience, and we're glad it's always been a positive one!

Classificada 5 em 5 estrelas

Apollo helps make appointments Easy Breezy...



Apollo helps make appointments with Dr.'s and/or Product Reps easy to do.

Whether you need to discuss pain types and levels & products or get a Doctors recommendations on dosages & products for your circumstances.

The phone appointments you can arrange around your schedules.
I find that helps a lot. I think most people would too.

Lana C

8 de dezembro de 2025
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Resposta da Apollo Cannabis Clinics

Thank you so much for your 5‑star review! We're thrilled to hear you had a positive experience with our healthcare team and that we could make booking a time convenient for you. We appreciate you choosing Apollo.

Classificada 2 em 5 estrelas

Problems experienced with Apollo

I had been with BodyStream Medical before it was absorbed by Apollo Cannabis Clinics. Although there also were some issues with BodyStream, Apollo has proved to be much worse. For example, during the 1st appointment, the doctor to whom I was assigned was VERY rude and impersonal. During the 2nd appointment, it sounded like jack hammers were being used next to him, making it virtually impossible to hear, far less understand him, since the extremely loud noise drowned out what he was saying. Eventually I simply yelled, “Everything’s the same.” To add to my disgust, he simply hung up. No apology! And today, I had a phone appointment at 1:50 pm with the Triage Team to assist me with updating my information. Since I was still waiting at 2:25 pm, I called Apollo. When I explained, the person who had answered the phone did apologise. After having been put on hold for quite some time, I was then told someone would call me within half an hour. At 3:35 pm, however, I was still waiting! I called Apollo again. After being on hold for nearly 10 minutes, I was finally able to speak with someone, explaining the situation yet again. Following a brief hold, I was told that the person I was to have spoken with “had technical issues” and “had to sign off for the day”. As a result, no one would call me anymore today. The person who had answered the phone did apologise repeatedly and told me someone would call be by 12 noon on Monday, January 12th – prior to my 2:40 pm appointment with the doctor to whom I had now been assigned. I told her, however, that I also had an appointment I no longer would be able to change at 11 am that day, which is why I very much had hoped to get this done today. She apologised again and told me that she would leave a note for the Triage Team to call as soon as possible on Monday morning. – If not, the 2:40 pm appointment would also be cancelled per Apollo’s policy because the doctor needs updated information prior to the appointment. And this would be the 2nd cancellation because earlier in the month I had been informed that my January 8th doctor’s appointment was cancelled and would have to be rebooked... To my great surprise someone did still call at 3:58 pm, simply asking me whether I had time to update my information. When I stated that I had been waiting since before 1:50 pm to do so, she rather reluctantly did apologise. – I also noticed that the organization only responds to certain 5-star reviews. – In short, my experience with Apollo so far has, at best, been very frustrating. The organization could improve in all the problem areas mentioned.

10 de janeiro de 2026
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Resposta da Apollo Cannabis Clinics

Hi Tom, Thank you for taking the time to share your experience, and we sincerely apologize for the difficulties and frustration you encountered. The experience you’ve described falls far below the standards we strive to maintain at Apollo Cannabis Clinics, and we regret that our process issues affected your appointments and communication with our team. We value your feedback, as it helps us identify where we need to improve, and we are taking steps internally to prevent situations like this in the future. If you’re open to it, our team would be glad to assist you directly to ensure your next experience is smoother. For more follow-up, please feel free to email us at support@apolloresearch.ca.

Classificada 1 em 5 estrelas

The staff at the general line have so…

The staff at the general line have so much attitude, I asked for some fundamental info and was treated with hostility. I don't get why they recruit the angry types of people involved with their operation. Just horrible.

1 de outubro de 2025
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Resposta da Apollo Cannabis Clinics

Hi there, I sincerely apologize that you had a negative experience with our team and that I missed this review around the holiday season. Our goal is to always make each patient feel welcome and heard. We would like to look into this situation for you. If you would please email Mark@apolloresearch.ca with the details of what happened, the name of the staff member, and your name, it would be greatly appreciated. We take the care of our patients very seriously, and want to ensure it doesn't happen again. Thank you.

Classificada 5 em 5 estrelas

Excellent service.

8 de abril de 2025
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Resposta da Apollo Cannabis Clinics

Hi Marie, thank you for taking the time to leave us a 5-star review! We appreciate your kind words and glad we could help.

Classificada 5 em 5 estrelas

Been with them for several years

Been with them for several years. Never had an issue. Everyone has always been very helpful. I don’t love that they recommend tweed products first however. Other than that, very helpful and easy. Would recommend to anyone that needs some help.

22 de maio de 2025
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Resposta da Apollo Cannabis Clinics

Hi Danielle, We appreciate your support and leaving us a 5-star review! I will be sure to pass along your feedback :)

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