ApplianceServe Opiniões 

I have been with Appliance Serve for a number of years but not had to contact them. I rang today and due to long waiting time I, reluctantly, choose the option for a call back - fearing that there wouldn't be one. Much to my surprise, I received a call back within a few minutes from their employee Fred. He was polite and courteous. He understood my request and actioned it immediately. The matter was resolved within a couple of minutes. I felt very reassured by his professional mannerisms and the companies IT system. Thank you to all involved including the managers and the frontline staff.

Arrived on time and explained the issue

Janis is always very friendly and helpful
Thank you once again Janis

Yesterday reported Oven not working Repair man arrived today and repaired it quite quickly

So good to know that I’m covered for anything going wrong. Prompt response, Patrick was great, highly recommend.

The repair booking process was very easy. They answered within a reasonable time, and the agent was friendly and attentive. I received a text to say the engineer would contact me to arrange a repair time and I expected to wait a few days. But the engineer called that afternoon to see if I was free and arrived within 20 minutes. My oven is now fixed with a new bulb and heating element.

Very polite lady Very helpful and talked me thrthough it think her name was barek thanks

Great they were helpful and quick at sorting out the problem with the cooker I’d recommend them to anyone

Sean the washing machine engineer was very helpful and offered useful advice. Washing machine mended promptly!
Just waiting to hear from you about my microwave replacement.
Many thanks!

Everytime, the staff are beyond excellent

Our 20+year old fridge freezer broke down and my husband has a medical condition that requires his medication to be kept refrigerated.
I explained this to the call handler, the engineer and the replacement team and a new fridge freezer was delivered on the 6th day (a bank holiday)
We were very grateful for the prompt attention and understanding of everyone involved and appreciate the outstanding service

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful.
Scott who came to fix washing machine was great, friendly, helpful, on time , very tidy will be asking for him again with any future issues thank you again Scott

Engineer came on time , professional and polite
Completed job and left the area clean and tidy
Thankyou

Janis came to fix the dryer because it wasn't pumping water so fitted a water pump and now everything is ok he was on time polite and good at his job Thankyou

prompt response to people in need of their support. Politeness. TJ was very polite and compassionate. Has the mind and people's management skills.

Polite, informative and patience.. thank you Basak

I found this Company great, on time and did my tumble dryer repair as booked in, on time. Neat and tidy, polite. Great job , thank you.

Brilliant so very helpful thank you

Will certainly recommend

Janis was great - very polite in manner and quick and efficient in exchanging the seal on my washing machine. He tested it before he left and all was working fine. Great guy!! Thank you.

Excellent service all roundI called Appliance Serve to book an engineer.
The staff on the phone were very polite and so was the engineer who visited.
He gave me some advice on using the machine.
I was very happy. I would certainly recommend them.