ApplianceServe Opiniões 

672
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de eletrodomésticos

Escrito pela empresa

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

672 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(672)

146 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Friendly and helpful

Friendly and clear reasons for problem expressed by engineer. All fixed, Thank you,

25 de fevereiro de 2026
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi,

We are pleased the engineer could fix your appliance!

Many thanks
Justin

Classificada 4 em 5 estrelas

Good company, polite answering service, and well informed the customer

Although I would recommend this company .Had three engineers come out to service my dishwasher the fist one was absolutely rubbish the second and third were excellent. Had to wait a week for each engineer to come out and another week waiting for parts. I think they should prioritise old people with sever health issues and not have them wait so long.

2 de março de 2026
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Flore,

Thank you for your review. I’m sorry for the delays you experienced.

We are committed to treating customers fairly based on their needs and appreciate your feedback. If your situation requires us to give your request some extra care, please notify our team next time you call.

Kind regards
Charley

Classificada 5 em 5 estrelas

Excellent Customer Service

Excellent Customer Service from Alex.
I was very happy talking to this lovely lady.
My problem was dealt with efficiency and I am very pleased.
Appliance Serve are great, i am able to have all my kitchenn appliances insured with this firm.
Very pleased with Appliance Serve for employing people who are very polite kind and helpful.
Thank you Alex for all your help.

2 de março de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Glenda,

We are so pleased Alex was able to provide such a great service, we'll be sure to pass on your lovely feedback.

Thank you
Charley

Classificada 5 em 5 estrelas

Appliance Serve ... Great Service When You Need Them!

I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.
This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.

26 de fevereiro de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Julie,

We are so happy to hear this lovely review & it really motivates us to go the extra mile for our customers!

Many thanks
Justin

Classificada 1 em 5 estrelas

You sent me a text to say my repair had…

You sent me a text to say my repair had been completed. Wrong he came went through everything I did. informed you what the problem was
He said he was going to order the part not that the repair was done.

25 de fevereiro de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Tommy,

I have been unable to locate your account.

Please contact us on 0800 411 8899 at your earliest convenience so we can get this sorted for you.

Thank you for bringing this to our attention.

Many thanks
Charley

Classificada 5 em 5 estrelas

Dean was a pleasure to talk with today…

Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us.
Dean was very informative and understanding , while still being polite and a joy to talk with . He knows his job well and talks with respect , even if you ask questions that may seem stupid.

19 de fevereiro de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Teasy,

We are so pleased to hear this wonderful feedback on your experience!

Many thanks
Justin

Classificada 5 em 5 estrelas

Good communication between appliance…

Good communication between appliance serve and customer.very prompt at arranging for product to be fixed.highly recommended.

10 de fevereiro de 2026
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Philip,

We are thrilled to hear the repair arrangement was smooth!

Many thanks
Justin

Classificada 5 em 5 estrelas

What a pleasant lady

What a pleasant lady. Thanks you you were very helpful Bea 👍

16 de fevereiro de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Kimberley,

We are pleased to hear this great feedback!

Many thanks
Justin

Classificada 5 em 5 estrelas

10 years happy customer

I have been with Appliance serve for 10 years and have always received a quick, professional and friendly service. Bee, my contact today was very pleasant, she asked lots of relevant questions and was extremely helpful when I was unsure of where to find the information, and has confirmed everything via text. Hopefully the engineering department will be in contact soon to book a visit. They are normally very quick.
Definitely recommend Appliance serve.

16 de fevereiro de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Sally,

We are delighted to have your loyalty and also your faith in our service!

Many thanks
Justin

Classificada 5 em 5 estrelas

First class service

First class service. Bee was so helpful thank you

9 de fevereiro de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Michael,

We are happy that we could help you!

Many thanks
Justin

Classificada 5 em 5 estrelas

A Personal Touch The service I received ws courteous…

A PERSONAL TOUCH
The service I received was courteous and friendly. The advice was clear and to the point and the offer was very reasonable and I was happy I had achieved a fair outcome.

2 de fevereiro de 2026
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Brian,

We are thrilled the service lived up to expectations!

Many thanks
Justin

Classificada 5 em 5 estrelas

Excellent service

Excellent service, my call was answered within 2 rings and repair date booked

9 de fevereiro de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Martin,

We are happy we could arrange a repair for you!

Many thanks
Justin

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