We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Ver mais
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We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Ver mais
A empresa respondeu
Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Ver mais
A empresa respondeu
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Ver mais
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Ver mais
A empresa respondeu
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Reino Unido
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Kai was very helpful and explained the process to me very clearly

Resposta da ApplianceServe
Friendly and clear reasons for problem expressed by engineer. All fixed, Thank you,

Resposta da ApplianceServe
Although I would recommend this company .Had three engineers come out to service my dishwasher the fist one was absolutely rubbish the second and third were excellent. Had to wait a week for each engineer to come out and another week waiting for parts. I think they should prioritise old people with sever health issues and not have them wait so long.

Resposta da ApplianceServe
Excellent Customer Service from Alex.
I was very happy talking to this lovely lady.
My problem was dealt with efficiency and I am very pleased.
Appliance Serve are great, i am able to have all my kitchenn appliances insured with this firm.
Very pleased with Appliance Serve for employing people who are very polite kind and helpful.
Thank you Alex for all your help.

Resposta da ApplianceServe
Staff at Appliance Serve handled the problem professionally with courtesy and efficiency

Resposta da ApplianceServe
I've been with Appliance Serve for many years. I don't have many occasions when I have to call them out, but each time I do, they are easy to contact and quick to get on the job. In the past they have been unable to repair a product, so I am given the value to replace the product. They have recently updated their terms and now, there is no limit to how much they will pay out, in a 12month period, no cap, which is great! If you have a new product that is under warranty, they will insure the things that the warranty does not cover, for very little charge.
This evening, my integrated fridge/freezer was found to be not working. I rang Appliance Serve immediately and spoke with Alex, who was very kind and courteous and after a few questions, she explained that my case would be passed to the repair people, who would text me with a time they can come tomorrow. Brilliant! I'd recommend them highly. Thank you Appliance Serve.

Resposta da ApplianceServe
You sent me a text to say my repair had been completed. Wrong he came went through everything I did. informed you what the problem was
He said he was going to order the part not that the repair was done.

Resposta da ApplianceServe
Lewis was lovely and helpful and very polite Thankyou for your help today

Resposta da ApplianceServe
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us.
Dean was very informative and understanding , while still being polite and a joy to talk with . He knows his job well and talks with respect , even if you ask questions that may seem stupid.

Resposta da ApplianceServe
He came in diagnosed the problem he had the part with him and fixed it. Very efficient

Resposta da ApplianceServe
Good communication between appliance serve and customer.very prompt at arranging for product to be fixed.highly recommended.

Resposta da ApplianceServe
What a pleasant lady. Thanks you you were very helpful Bea 👍

Resposta da ApplianceServe
I have been with Appliance serve for 10 years and have always received a quick, professional and friendly service. Bee, my contact today was very pleasant, she asked lots of relevant questions and was extremely helpful when I was unsure of where to find the information, and has confirmed everything via text. Hopefully the engineering department will be in contact soon to book a visit. They are normally very quick.
Definitely recommend Appliance serve.

Resposta da ApplianceServe
All good could not get a better service

Resposta da ApplianceServe
The engineer found the problem with my washing machine and repaired it.
Thank you

Resposta da ApplianceServe
First class service. Bee was so helpful thank you

Resposta da ApplianceServe
A PERSONAL TOUCH
The service I received was courteous and friendly. The advice was clear and to the point and the offer was very reasonable and I was happy I had achieved a fair outcome.

Resposta da ApplianceServe
Excellent service, my call was answered within 2 rings and repair date booked

Resposta da ApplianceServe
I've just spoken to Sylvia to sort out my insurance. Very helpful thank you.

Resposta da ApplianceServe
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