ApplianceServe Opiniões 

672
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de eletrodomésticos

Escrito pela empresa

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

672 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(672)

146 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My Bosch

I didn’t receive a new appliance!
My appliance fridge freezer was repaired
The engineer was professional polite and did a good job
Just regret not asking him other questions about the chilling function of my fridge.

15 de outubro de 2025
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Julia,

We are pleased that your fridge freezer could be repaired!

Many thanks
Justin

Classificada 5 em 5 estrelas

Called to report problem with washing…

Called to report problem with washing machine. Spoke to Silvia very pleasant and helpful, arranged for me to receive a call from an engineer to arrange visit. Received a call 2 hours later very pleased with service

10 de outubro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Karen,

We're delighted that you were happy with the service provided.

Many thanks
Justin

Classificada 5 em 5 estrelas

The engineer Dave arrived in the…

The engineer Dave arrived in the specified timeframe. Completed the job and tested the appliance, very pleasant and professional

7 de outubro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Heather

We are thrilled that Dave could complete the job, fixing your appliance!

Many thanks
Justin

Classificada 3 em 5 estrelas

The admin and problem recording was…

The admin and problem recording was excellent.
Like for like means something different to Appliance serve as its cost me £485 to get a truely like for like appliance.Appliance Serve knew what they were insuring for the years of payment. When a genuine claim arrives they have suddenly moved the goal posts and limits apply. Fair! - hardly.
Delivery arranged then cancelled on day of due delivery due to “unforeseen circumstances”
Is this good enough? - hardly.
When will the machine be delivered ! - anyone’s guess.

25 de setembro de 2025
Classificada 5 em 5 estrelas

The service i received was brilliant

The service i received was brilliant, The amount of time it took the engineer to fix my washer was so quick.

19 de setembro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi David,

We are delighted to hear your washer could be fixed.

Many thanks
Justin

Classificada 5 em 5 estrelas

Well informed of every step

Well informed of every step. Polite, friendly and professional. Repair carried out quickly and efficiently.

18 de setembro de 2025
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi David,

We are delighted you were happy with your repair!

Many thanks
Justin

Classificada 5 em 5 estrelas

A great service

A great service. Little wait for parts, but sorted now. Brilliant communication.

18 de setembro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Lynn,

We appreciate this feedback, thank you for being with Appliance Serve.

Many thanks
Justin

Classificada 5 em 5 estrelas

Our Fridge freezer went in the 3/9/25…

Our Fridge freezer went in the 3/9/25 repair s came out on the Saturday tried to fix the problem only to realise the motor was gone and needed replacing. Parts on order and was fixed on the 16/9/25. All up and working, very efficient services.

4 de setembro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi,

We appreciate you taking the time to leave us a review on your repair experience.

Many thanks
Justin

Classificada 5 em 5 estrelas

Good to speak to someone not ai

Good to speak to someone not ai , who was very clear and helpfull, in sorting everything out .

17 de setembro de 2025
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Richard,

We know how important it is to have clear communication with customers in order to help, so we appreciate this.

Many thanks
Justin

Classificada 5 em 5 estrelas

Great Service!!

The engineer turned up, he was smart, well mannered, polite.
He listened to what I said about the problem, then set about fixing it.
He spent 20/25 minutes fixing it, then came back to me to report his findings.
The machine is now running superb.
Huw, was fantastic and a highlight for your company.
All was cleaned up and replaced, and he took time to show me it was operating correctly.
A first class service and a5 star service from Appliance Serve!
Thank you!

13 de setembro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi,

We are happy that your appliance could be fixed, and in a timely manner!

Many thanks
Justin

Classificada 5 em 5 estrelas

Excellent service!!

I have used this company for a few years now. Excellent service, helpful and courteous staff and great prices for the cover they provide. No call out or repair charges and if they can't fix the appliance they replace, like for like. Cannot fault them and happy to recommend -))

15 de setembro de 2025
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Brett,

We are very thankful for your loyalty, and we're always on hand to help whenever you need us.

Many thanks
Justin

Classificada 5 em 5 estrelas

Great Service with call back

I phoned Appliance Serve this morning to report that my TV had no vision, just sound. I was called back by Alicia, who was very helpful indeed. She was very pleasant and understanding and took all the details needed. 10/10

15 de setembro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Michael,

We are delighted we could be of assistance!

Many thanks
Justin

Classificada 5 em 5 estrelas

Allways had good service

Allways had good service

3 de setembro de 2025
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi,

We are thankful for the positive feedback, this helps us to continue delivering this service.

Many thanks
Justin

Classificada 4 em 5 estrelas

Bee was so nice and caring she found me…

Bee was so nice and caring she found me details and dhe going go pass to next level but show really care and concern for me after a stressful morning of dealing with a fire in my kitchen .

10 de setembro de 2025
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Elaine,

We are glad we could help, after what must've been a stressful event.

Many thanks
Justin

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