The service started out good with photos of what they did, it’s waned since the first treatment. I even question whether they did anything in their last treatment.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The technician, Chance, was very knowledgeable and professional. He asked me if I was having any specific problems with pests and then he addressed my concerns.
A empresa respondeu
Active really pulled through when they sent technician Jonathan to treat my yard and my home. A very thoughtful, kind and adequately people-skilled person. There's alot to be said about who they sen... Ver mais
A empresa respondeu
Hello, I normally receive a text letting me know Aptive will be at my home in the approximated time (ie 30 minutes) and if I have any areas of concern I would like addressed. I didn't receive this... Ver mais
A empresa respondeu
Informações sobre a empresa
Welcome to Aptive Pest Control
Escrito pela empresa
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informações de contacto
11368 Strang Line Rd, 66215, Lenexa, KS, Estados Unidos da América
- 19133548127
We overthink pests so you don't have to.
4,4
Excelente
151 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very communicative (in the best ways)
Very communicative (in the best ways); lets me know what they are doing, asks what needs to be done. Friendly employees.
11 de junho de 2025
Resposta da Aptive Pest Control - Kansas City
Hi there,
Thank you for sharing your positive experience! We’re proud that our team’s clear communication and friendliness stand out—keeping you informed and addressing your needs is exactly how we aim to deliver service at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Please check your records
Please check your records. I dropped your service a month ago. I made all my issues clear to customer service.
6 de maio de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Kyle,
Thank you for reaching out and bringing this to our attention. I’m really sorry to hear there’s still confusion around your cancellation—that’s understandably frustrating, especially after you already voiced your concerns to our customer service team.
At Aptive, we never want our customers to feel unheard or stuck in a loop. I’d love to take a closer look and ensure everything is properly updated on our end. If you’re open to it, please feel free to send over your service address to socialmedia@goaptive.com so I can personally follow up and help bring this to a clean resolution.
We truly appreciate the time you gave us as part of the Aptive family, and I want to make sure your final experience reflects the level of care we strive for.
-Jasmine
They are very reliable
They are very reliable. When we have appointments, they always show up. They do a great job, knocking down any nests or webs that are visible on the day they come spray. They not only do the exterior of the house, but will do the interior if we request. Great company, great price, great people I’d highly recommend.
13 de maio de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Steve and Michelle,
Thank you so much for your wonderful review! We’re really glad to hear that our team’s reliability and thoroughness have made a difference for you. Taking care of both the exterior and interior — and tackling those nests and webs — is all part of how we strive to keep your home comfortable and protected.
Your recommendation means a lot to us, and we’re proud to have you as part of the Aptive family. If you ever need anything else or have questions, don’t hesitate to reach out. We’re always here to help!
-Jasmine
Resposta da Aptive Pest Control - Kansas City
Hi Jeff and Stephanie,
Thank you for your feedback! We’re happy to hear that Damien has been performing well and meeting your expectations. He’s a valued member of the Aptive team, and we’ll be sure to pass along your kind words.
We appreciate you being part of the Aptive family and look forward to continuing to provide you with reliable service. If you ever need anything, just let us know — we’re here to help!
-Jasmine
An Aptiv employee who seemed in a hurry…
An Aptiv employee who seemed in a hurry to complete the job. He only had two of the insect catching boxes on him when he arrived. He said he would drop off extras later in the day or the following day. It is Wednesday and he has not dropped any of the insect boxes to the house.
12 de maio de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Scot,
Thank you for taking the time to share your experience. We’re sorry to hear that your recent visit didn’t meet the high standards we aim to provide. We understand how important it is to have all the necessary materials delivered promptly, and it sounds like we missed the mark this time. Your feedback helps us improve, and we’ll be following up internally to make sure the remaining insect boxes get to you without further delay. If there’s anything else we can do to make this right or if you’d like to discuss your service further, please don’t hesitate to reach out to socialmedia@goaptive.com. We truly appreciate you being part of the Aptive family and want to ensure you feel cared for every step of the way.
-Jasmine
Conscientious serviceperson
I had a last minute doctor’s appointment and I forgot to let Aptiva know. Our service person came, treated the usual spots, and provided photographs.
25 de abril de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Jeanne,
Thank you so much for sharing your experience! We completely understand how life can get busy, and we appreciate you letting us know. We're glad to hear that our service professional was able to take care of the usual spots and provide you with photographs as part of the service. At Aptive, we’re always happy to accommodate your needs and ensure everything is handled smoothly. If you ever need to reschedule or have any special requests in the future, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com—we’re here for you! Thank you for being part of the Aptive family!
-Jasmine
Everything!
Everything!
The technician was knowledgeable and very professional!
Aptive always does a great job for us!
We’ve used them for over 15 years!!!
10 de abril de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Jo,
Thank you so much for your kind words and all the years of loyalty! We're thrilled to hear that our service professional provided the knowledge and professionalism you expect from Aptive. We truly value your trust and look forward to continuing to serve you for many more years!
-Jasmine
Resposta da Aptive Pest Control - Kansas City
Hi Dennis and Debbie,
Thank you for taking the time to share your feedback! We’re so glad to hear that you had a positive experience with our customer service. At Aptive, we’re committed to providing not just effective pest control but also a seamless and friendly service experience. If there's anything more we can do for you, don't hesitate to reach out—we're here to help!
-Jasmine
Aptive customer since 2020
Long time customer of Aptive. Service pros are always punctual, helpful, courteous and friendly.
17 de abril de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Cindy,
Thank you so much for being with Aptive since 2020. We're incredibly grateful for your continued trust over the years. It means a lot to know our service professionals have consistently delivered the punctual, helpful, and friendly experience you deserve. We're lucky to have you as part of the Aptive family!
-Jasmine
When I moved into this house there was…
When I moved into this house there was fleas they came out and after treating one time I did start to see the difference after just two treatments really there was a sharp Decline and after three treatments there was no more and haven't been any since and that was about 7 months ago. It's been Blissful resting at night and the kids are very happy with this. The first guy they sent out he was just so knowledgeable and friendly. Also was having rodent problem here and they laid bait station outside and gave me traps for inside I only caught two mice with the traps inside and the bait station took care of the rest within a month. The kids are resting more comfortably in the house is quiet and peaceful at night again. Thank you
19 de agosto de 2024
Resposta da Aptive Pest Control - Kansas City
Hi Jay,
Thank you so much for sharing your experience with us! We're thrilled to hear that the treatments helped eliminate the fleas and that your home is now peaceful and comfortable again. It's wonderful to know that our service professional was able to provide the right solutions and that the rodent issue was resolved as well. Your satisfaction and the happiness of your family are our top priorities, and we're so grateful for your trust in Aptive. If you ever need anything in the future, don't hesitate to reach out!
-Jasmine
The tech that came checked all of the…
The tech that came checked all of the items I was concerned with.
25 de março de 2025
Resposta da Aptive Pest Control - Kansas City
Hi there,
Thank you for sharing your experience! We're so glad to hear that your Aptive service professional took the time to address all of your concerns. Making sure you feel heard and supported is incredibly important to us, and it's great to know we delivered on that. We truly appreciate having you as part of the Aptive family!
-Jasmine
Professional experience
Company notifies me when they are going to be treating our property. Agents are very polite, helpful and respond to my requests.
1 de abril de 2025
Resposta da Aptive Pest Control - Kansas City
Hi there,
Thank you so much for your kind feedback! We're thrilled to hear that you've had a positive experience with Aptive. Our team takes pride in being professional, respectful, and responsive to your needs, and we're glad to know that came through in your interactions. Communication is key, and we're happy to hear our notifications and service have been helpful to you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you!
-Jasmine
Did the job and arrived on time
Did the job and took photos showing some of the places he treated, but there were only 3 of them. I can only assume he did everywhere around the house and the yard. I have not seen any bugs.
4 de abril de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Diana,
Thank you for your feedback! We're happy to hear that you haven't seen any bugs, and we appreciate your trust in our service. We always aim for thoroughness in every treatment, and we're glad to hear the service professional took the time to provide photos of the areas treated. If you ever have any questions or want additional clarifications on our service, don't hesitate to reach out at socialmedia@goaptive.com -- we're here to ensure your home stays comfortable!
-Jasmine
Your representative came to the door…
Your representative came to the door and asked if we had any specific needs or concerns that he could address.
He also answered questions related to the safety of our dog following the treatment.
12 de março de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Jack,
Thank you for sharing your experience! We're so glad to hear that our service professional was attentive to your needs and took the time to answer your questions, especially regarding your dog's safety. At Aptive, we always aim to address our customers' concerns and provide peace of mind with our treatments. We truly appreciate your trust in us and look forward to continuing to service you! Thanks again for choosing Aptive!
-Jasmine
Won't let me cancel service, too expensive
The service is expensive and they try to come more often than I like. They are hard to get ahold of. I tried to cancel the service, but they won't let me even though I have fulfilled my one year contract. I agreed to try their service for a lower cost in a year, but they keep trying to schedule an appointment, even though I told them I was dropping them for at least a year. I cannot find a number to talk to a real person. The service itself was fine.
7 de setembro de 2024
Resposta da Aptive Pest Control - Kansas City
Hi Karen,
Thank you for sharing your feedback with us. We’re sorry to hear about the difficulties you've experienced in reaching us and your frustration with scheduling. We genuinely want to make sure that all our customers feel valued, heard, and supported. Your experience is very important to us, and we truly apologize for any inconvenience this has caused.
We completely understand your concerns regarding the frequency of visits and the service contract. We’ll make sure to address this matter promptly and do our best to resolve it for you. If you haven’t already, please feel free to reach out to us at socialmedia@goaptive.com so we can resolve this situation for you as quickly as possible. We're committed to making this right for you.
Thank you for your patience, and we truly appreciate your feedback.
-Jasmine
Kurt's review
Even though we weren't able to be home, our technician, Brandon, was able to hit all the areas that needed hitting.
25 de março de 2025
Resposta da Aptive Pest Control - Kansas City
Hi Kurt,
Thank you for sharing your experience! We are thrilled to hear that Brandon was able to provide thorough service even though you were not home. At Aptive, we strive to ensure all areas are addressed with care and attention, no matter the situation. We appreciate you trusting us with your pest control needs and look forward to continuing to service you in the future!
-Jasmine
Most thorough service call I have had
Dameian and his trainees did a great job today. Probably the most thorough service call I have ever had! He treated the inside and outside and took care to ensure the treatment didn't hit anything that should have been avoided. He provided multiple pictures of what he found outside and it helped show what was actually being done.
20 de março de 2025
Resposta da Aptive Pest Control - Kansas City
It's wonderful to hear you've had such a great experience, David! It sounds like Dameian and his team went above and beyond to ensure a thorough and professional service. We appreciate you taking the time to share your feedback, and we will be sure to pass along your compliments to the team. Thank you for choosing Aptive to care for your pest control needs!
-Alexis
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.