Aquascaping Express Opiniões 

13
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

13 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(13)

6 opiniões nos últimos 12 meses

Escreva uma opinião

Realizamos verificações das opiniões

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fair pricing, quick delivery.

Been buying from this company for at least a year. Most of their plants are fairly priced, Which encourages me to return and offer more custom. Usually my parcels have arrived with 2 days and I've yet to have melted or dead aquatic plants arrive.

The only feedback I would give is that it would be nice if they sold water lilies or tiger lotus.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Decent plants and quick delivery

Gave aquascape express a go despite a few bad reviews...

An they were great.
Cheapest option for tropica 1-2 grow (4.99 for some).
All plants arrived looking healthy, no old solid media like some other reviews.
Packaging was good, yodel were surprisingly good, I ordered late on the 28th, dispatched on the 29th and delivered on the 30th!

Would recommend and will absolutely use again.

30 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience.

First time ordering with this company and will certainly use again, plants were healthy and arrived super quickly. Looking forward to choosing more plants.

14 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely appalling

Absolutely appalling. My parcel of over £200 somehow went “missing” and neither the delivery service or Aquascaping Express are willing to take responsibility. I have been in contact with a man called Sebastian who is now ignoring all of my emails in a bid to get my money back.
Disgusting customer service. A company I will never use again.

10 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Unpleasant surprise

I haven't had the best experience ordering plants online. I decided to order two plants from Aquascaping Express as a trial for my next tank.
Pros: Good website with a large selection and fast delivery, arrived by Yodel surprisingly with no problem, so I give 2 stars instead of 1.
Cons: Terrible quality. Both were in vitro Tropika plants. Both were old, the leaves were yellowing, and the gel had hardened. One of them could be removed and soaked, but the other had rock-hard substrate instead of gel, the roots were like in epoxy resin; it couldn't be soaked and separated. It went in the trash. I emailed them and attached a photo; maybe they'll refund my money. But never ever I buy anything from this company. I think they saw a new customer ordering a small quantity and thought they had a sucker so they pushed me old, trash-worthy products on.

5 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service. My tank arrived broken and Sebastian sorted it out quickly and arranged for a new tank to be delivered with no problems.

3 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They use yodel for delivery 🤦‍♂️

They use yodel as a carrier. What more can I say, always have issues with this company and this times no exception. Ordered live plants from aquascaping express and got tracking info for yodel 🤦‍♂️.

Anyways it's now late, plants are probably trashed and all yodel keep updating their tracking info with is "parcel misrouted being redirected" no idea when it's being delivered or if they even know where it is.

Wont be using aquascaping express again. Not because of anything wrong with their business. But because they use such a incompetent carrier company.

18 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant customer service

Brilliant customer service, seriously top notch. I have been having an issue with Yodel and Aquascaping-Express have really stepped up and helped me out. They've even promised to resend my order if Yodel keep messing around.

15 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Won't be ordering again, awful logistics and information...

Was told delivery would be today between 19.52 and 21.52 from Yodel. We had plans to go out but stayed in to receive the parcel. Watched on the Yodel app and driver was just around the corner from us. Then next refresh the driver was 2 miles away. We did not receive the parcel after waiting in!!! Won't be ordering from Aquascaping Express again.....

4 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I have now had 3 orders from these…

I have now had 3 orders from these Spent around £100 on tropical plants.
The orders have arrived within days and always very well packaged.
The pants have been healthy and always a good portion no matter what the plant.
I can confidently recommend these if you are looking to buy some plants.

Thank you

14 de novembro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais