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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had the best experience shopping at Arabella and Rose. They were so helpful and I had my dress the next day ( I live in Perth). My daughter looks so beautiful, quality and design were amazing. W... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m in the US and it arrived within like a day and a half it was so quick I was shocked! The dress was perfect the socks and bows everything I bought was of such great quality! I personally know how t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutley obsessed with arabella and rose! Nowhere else does dresses so amazing for little ones. They never dissapoint, always such fast replies and the delivery was so quick! I’m forever last minute... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It’s honestly so rare that you find an online business that can cater to customers needs on a personal Level. I’ve ordered twice from this store now and both times (poor planning on my behalf) I have... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda infantil

Escrito pela empresa

Arabella and Rose is an online girls clothing brand, based in Australia. We specialise in designing and creating beautiful girls clothing and Special Occasion dresses for your little girl.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

607 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Loved everything I purchased

Loved everything I purchased! Can’t wait to shop for my daughter again :)

6 de abril de 2026
Opinião espontânea
logótipo da Arabella And Rose

Resposta da Arabella And Rose

Hi Ellie, thanks for your review! We are so happy to hear you love your purchase! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

The best

I had the best experience shopping at Arabella and Rose. They were so helpful and I had my dress the next day ( I live in Perth).
My daughter looks so beautiful, quality and design were amazing.
We will definitely buy from them again.

1 de abril de 2026
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Resposta da Arabella And Rose

Hi Nataly, thank you so much for this review! We are so happy to hear you love your purchase & that shipping was quick! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

Fast delivery/ really well made dress

I’m in the US and it arrived within like a day and a half it was so quick I was shocked! The dress was perfect the socks and bows everything I bought was of such great quality! I personally know how to sew and I know that fabric is hard to work with so for it be done so well I definitely appreciated the work done on it! The material was so soft and came out beautifully in pictures! I can’t wait to put it in a shadow box to use as decoration because it’s so gorgeous! Definitely will be buying more as my girl grows older! Worth every penny!

1 de janeiro de 2026
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Resposta da Arabella And Rose

Hi Mona, thanks for review! We are so happy to hear you love your purchase and the quality! Thanks again for taking the time to write this review! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

*Ordered from UK*

*Ordered from UK*
Absolutely phenomenal service and quality from this company. Ordered on the Monday, was delivered on the Friday - beyond impressed!! The quality and design is absolutely gorgeous and I will definitely be ordering again. 11/10!

23 de março de 2026
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Resposta da Arabella And Rose

Hi Dayna, thanks for your review and for loving our brand! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

Absolutley obsessed with arabella and…

Absolutley obsessed with arabella and rose! Nowhere else does dresses so amazing for little ones. They never dissapoint, always such fast replies and the delivery was so quick! I’m forever last minute and it arrived to the uk in 3 days! Thankyou for always coming through with the best

19 de março de 2026
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Hi there, thank you so much for your kind review! We are so happy to hear delivery is so quick as well! - Kind Regards, A&R Team xx

Classificada 1 em 5 estrelas

Disgusting customer service

I purchase a romper for my 5 month old daughter who is getting baptised next month. I tried it on her and within a few days I mailed the romper back to Arabella and Rose, after emailing them saying I need a smaller size. They confirmed that it is fine providing the dress has original tags (which it did) and also not worn (which it hadn’t been worn). In fact the event I wanted my daughter to wear the romper to hasn’t even happened yet. The dress was packaged into a new Australia post bubble bag therefore not even damaged. The romper was too big. I simply needed the smaller size and they refused to swap it for me instead they re-sent it out to me stating complete false information.
1. There was a scent on the romper specifically perfume (bullshit theres no scent on the romper as my baby does not wear any fragrance or perfume and either do I since I had her to avoid allergies)

2. The tulle is dull. Another load of shit as I sent the dress back unworn within a couple of days. (I had the dress in my possession for a few days, how does the tulle become dull if it is unworn and sitting folded in a clean bag).

3. The finally bullshit excuse I received was that the Swiss dots on the tulle are covered in black fluff. How is that even possible when the dress was TRIED ON my baby for probably 3 mins maximum on a rubber change mat.

It is wild to me how someone runs a business like this, absolutely disgusted I have never worn something and sent it back nor would I ever, to accuse me of such nonsense is appalling. Not to mention the romper is BIG my daughter needed a smaller size for the event that hasn’t even happened yet.

Would not recommend Arabella and rose whatsoever as when I emailed them prior to mailing the romper back as it was hard to find clear instructions on the website alone, the response from Arabella herself was quite off putting. Saying yes you can return it but it needs to meet our standards. Therefore straight off the bat sounded like she didn’t want to change the romper for us, You would think every store online has general standards of not wearing the product and for customers to send back exactly what they received… WHICH IS WHAT I DONE. This is absolute bullshit.

*******IM EDITING THIS TO ADD SHE HAS NOW ASKED ME IN HER RESPONSE TO MY DISGUSTED REPLY…. TO CUT THE ROMPER STRAIGHT DOWN THE MIDDLE AND SEND HER A PHOTO (and she goes on attaching another poor customers photo of her dress cut straight down the middle so she must request this often) AND SHE WILL SEND ME A SMALLER SIZE “AS A ONCE OFF GOOD GESTURE”*******

There is NO WAY this person can be trusted. She probably wants me to be left with no romper now and will not send the smaller size like she’s suggesting purely for leaving a bad review.

I’m convinced there is no team this is a one person brand with no staff & therefore no professionalism/customer service.

__________________________________________
MY REPLY: contained the word “bullshit” the only poor language. As your emails to me are completely full of bullshit.

19 de março de 2026
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Hi Katrina,
Thank you for your feedback. Following a physical inspection by the returns team, it was determined that the returned item did not meet the requirements for resale. As a result, the return request was declined.

As a gesture of goodwill, a resolution was proactively offered to assist with ensuring a suitable outcome ahead of the upcoming occasion.

It is noted that the response to this offer included language that was not in line with our standards for respectful communication. While the resolution was extended in good faith, it was ultimately declined.

We aim to provide a positive experience for all customers.

Kind Regards,
A&R Team

Classificada 5 em 5 estrelas

I’m so happy with my order

I’m so happy with my order. I am from New York and I got two beautiful dresses for my newborn daughter and she looked fab on her first month! I will order more soon! They absolutely so worth the price. Plus I love that I’m supporting a small business at the same time!🩷🌸🙏

16 de março de 2026
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Resposta da Arabella And Rose

Hi Rossie, thank you so much for loving our brand! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

AMAZING PRODUCT AND BUSINESS

It’s honestly so rare that you find an online business that can cater to customers needs on a personal Level. I’ve ordered twice from this store now and both times (poor planning on my behalf) I have left my order last minute and needed the dresses within the week. Just with a simple email, my orders were prioritised, was sent out for shipment on the day I sent out the email and delivery came within 2/3 days. I’m super impressed, not to mention the actual products are AMAZING!!! My go to favourite occasion dresses for my daughter!

12 de março de 2026
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Hi Sadia, thank you so much for your kind review! We are always happy to assist and we are so glad to hear your parcels always arrive promptly! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

BEAUTIFUL BABY CLOTHES

Beautiful, dressy pieces for baby girls. The outfits are so elegant with lovely detailing, and the quality feels amazing. Perfect for special occasions while still being comfortable for baby.

8 de março de 2026
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Resposta da Arabella And Rose

Hi Josephine, thanks for your review! We are so happy to hear you love the quality! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

I got a beautiful outfit for a wedding…

I got a beautiful outfit for a wedding we attended. I was very happy with it my daughter looked so cute and got so many compliments. Worth the price if considering for a special event, birthday or wedding.

13 de fevereiro de 2026
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Resposta da Arabella And Rose

Hi there, thanks for your message! We are so happy to hear you loved your purchase! - Kind Regards, A&R Team

Classificada 5 em 5 estrelas

Absolutely in love with the items I…

Absolutely in love with the items I purchased , exactly as the pictures on the website . My daughter looked like a princess on her birthday . Thanks Arabella And Rose

30 de janeiro de 2026
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Resposta da Arabella And Rose

Thanks Sophie for your kind review. We appreciate you taking the time to send it through for us! Kind Regards, A&R Team

Classificada 5 em 5 estrelas

I love Arabella’s designs

I love Arabella’s designs. The Margot Lilac Pink Rose Embroidered Girls Tulle Party Dress & Mariposa Lilac Pink Rose headband were gorgeous for my girls first cake smash! I would definitely recommend and keep purchasing for special events!

1 de fevereiro de 2026
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Resposta da Arabella And Rose

Hi Jill! Thanks you so much for your review! Thank you for loving our brand! - Kind Regards, A&R Team

Classificada 1 em 5 estrelas

Disgusted with the quality of the…

Disgusted with the quality of the flower crown I bought for my daughter. Truly unbelievable they would charge the price they did and ship this product. Flowers are literally falling apart and it’s stiff as a board and does not mold well to a head. Do not recommend.

6 de fevereiro de 2026
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Hi Megan, We’re sorry to hear you were disappointed with your crown. Our crowns are handcrafted using real silk flowers and lifelike foliage to create a dried-flower look, which naturally has a slightly firmer structure than soft artificial or fresh crowns. To help secure any delicate pieces, we suggest a light mist of hairspray, which can reduce movement or shedding.

The backing is very flexible, and once gently manipulated and moulded prior to wearing, it will begin to soften and comfortably conform to the head , you can see this in our product photos from our photoshoots on our models on our website: Elfie Belle Flower Crown.

While we take pride in our crowns, we’re sorry this one didn’t meet your expectations. We appreciate you sharing your feedback with us.
Thanks so much.
Regards,
A&R Team

Classificada 5 em 5 estrelas

I absolutely love Arabella and Rose

I absolutely love Arabella and Rose! Their outfits are beyond adorable. I’ve purchased several pieces for my daughter and I’m always impressed with how beautiful and well-made they are. They’re my go-to for any occasion.

23 de agosto de 2025
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Resposta da Arabella And Rose

Thanks Nabela, we appreciate your feedback so much . I'm sure your daughter looks absolutely fabulous in her A&R outfits . Regards, A&R Team

Classificada 4 em 5 estrelas

I love the quality and style of this…

I love the quality and style of this brand! So many beautiful pieces to choose from and can’t wait to buy more for my daughter!

26 de novembro de 2025
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Thanks Melissa for your kind review. We appreciate you taking the time to send it through for us . Regards, A&R Team

Classificada 5 em 5 estrelas

100% Recommend

I adore Arabella Rose and all the wonderful women that work there: Charlene, Klaudia, Shadi, Lucian and Mariam. I’ve been with them since 2022. They give great hair-care advice, hair-care products, such pretty styling, and the extensions are high quality human hair. I regularly bleach my hair, and it’s the healthiest blonde I’ve had with their safe methods. I’m prone to headaches, but the extensions feel amazing in my hair and I don’t have any problems. It also looks completely natural! I’m always so happy after my appointments, because they make me feel like a princess yes, but most of all, because of the beautiful sisterhood I experience every time. I 100% recommend!

7 de outubro de 2025
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Classificada 5 em 5 estrelas

The perfect dress for any occasion and…

The perfect dress for any occasion and very generous in sizing! Will be buying again in a bigger size!

8 de outubro de 2025
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Hi Chloe, Thanks for your review. It means so much to us. We are so happy you loved your outfit . Thanks, A&R Team

Classificada 5 em 5 estrelas

Amazing designs and fabric .

Amazing designs and fabric .. I will keep on getting for my daughter 1st 2nd 3rd birthday and so on *****

17 de setembro de 2025
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Thanks Princess, this review is so kind. We are thrilled to know we will be apart of your daughter's birthday celebrations every year . Regards, A&R Team

Classificada 5 em 5 estrelas

Made our big day even more special

We’re absolutely obsessed with the beautiful and unique dresses! The quality is outstanding. I wasn’t sure what size to get for my daughter, but customer service was incredibly helpful—and the size they recommended fit her perfectly for her big day. Thank you so much!

2 de agosto de 2025
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Thanks Nour ! We are thrilled to know that our sizing help worked perfectly . Thanks for taking the time to leave us a review . That is so kind of you. Regards, A&R Team

Classificada 5 em 5 estrelas

Absolutely Amazing products

Absolutely Amazing products ! Arabella and rose is my go to for every special event for my daughter ! and the Poppy Milk Ruffle Bodysuit Romper is an essential!!! 100% recommend Amazing!

7 de agosto de 2025
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logótipo da Arabella And Rose

Resposta da Arabella And Rose

Thanks Kirstie . We appreciate you taking the time to leave us this fabulous feedback . Thanks ,A&R Team

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