Great place to bank. I opened an account here a few years back and never much used it. However, I have gradually been moving loans here for the interest rates--my truck loan is a third of what I use... Ver mais
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Leia as opiniões dos outros
I started doing business with ACU over 5 years ago and just kept going. First a used car lone for myself then my daughter. I just did another car lone for my wife shorting my time to pay and saving... Ver mais
A empresa respondeu
I have been a member of Arapahoe Credit Union since 1988. It is a wonderful organization, and I highly recommend it. We have used ACU as our main bank for decades. The people are friendly, competen... Ver mais
A empresa respondeu
Horrible customer service. Nickel and dime. Charged us $40 because for inactivity. They have our money and are using it, yet want to charge us for doing absolutely nothing. Terrible attitudes extr... Ver mais
Informações sobre a empresa
- Banco
- também em
- Consultor financeiro
Escrito pela empresa
Local, not-for-profit and capable of handling most of your day to day finances, Arapahoe CU is your Colorado Credit Union. We offer simplicity over everything and do everything we can to make be your financial support staff.
Informações de contacto
3999 East Arapahoe Road , 80122, Centennial, Estados Unidos da América
- (303)-740-7063
- CommunicationsCenter@arapahoecu.org
- arapahoecu.org
3,9
Bom
55 opiniões
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Ive been a member since '79 or so and I…
Ive been a member since '79 or so and I wanted to cash some checks made out to my mother who is unable to get to the bank. She endorsed the checks over to me but ACU wouldn't cash them. I had more money in each of my 4 accounts to cover them but still no go. Now I have to get a notary public to my Mom's nursing home if I want to cash the checks because my Mom can't travel. Very inconvenient. But I must admit, they have been quite good over the decades. This recent issue just came up today.
14 de janeiro de 2019
Opinião espontânea
Resposta da Arapahoe Credit Union
Dear Michael,
Thank you for taking the time to review us and I am glad that we have been, for the most part, successful in providing our level of service. We strive to be far better than other banks and are glad to know that we are meeting this standard.
That said, I am sorry for the recent inconvenience and hope that we can improve in the future. I am sending your feedback to our Chief Operating Officer for review and we will look for future training and service opportunities to avoid your situation.
If you ever run into a problem again, please feel free to reach out to my team directly at feedback@arapahoecu.org. We will do whatever we can to expedite your issue. Also, our Director of Virtual Services is remarkable at finding solutions for our members, especially when travel and branch visits are involved. His name is Jason and he can be reached directly at extension 1061.
Best,
Sean Martin
ACU Communications
I am very impressed with Arapahoe…
I am very impressed with Arapahoe Credit Union. They helped me secure an RV Loan right over the phone. and When I arrived to sign the paperwork our clerk was very Knowledgeable and helpful. I cannot remember the Reps name. She was a female with a hard name to pronounce.
Thank You
11 de janeiro de 2019
Opinião espontânea
Resposta da Arapahoe Credit Union
Always love to hear this kind of response! Glad we’ve been able to help. I will be letting the staff know how well they are doing.
Best,
Colin
ACU Communications
Resposta da Arapahoe Credit Union
Always glad to hear this! Let us know if you need anything.
Best,
Colin
ACU Communications
Great Credit Union to be a part of and…
Great Credit Union to be a part of and everyone I have talked to is super professional.
3 de janeiro de 2019
Opinião espontânea
Resposta da Arapahoe Credit Union
Always happy to hear this! Thanks for the review!
Best,
Colin
ACU Communications
great service low rates
I have been with this credit union and had car loans for over 15 years, no complaints.
Just good service.
22 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thanks for the comment, Allen. We always let the staff know when we receive positive service feedback!
Best,
Sean
ACU Communications
I have been a member of Arapahoe Credit…
I have been a member of Arapahoe Credit Union since 1988. It is a wonderful organization, and I highly recommend it. We have used ACU as our main bank for decades. The people are friendly, competent, and knowledgeable. We have had car loans several times. We have always received top notch service and have never had a problem of any kind.
22 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thanks, Cherry. We absolutely appreciate the feedback!
Best,
-Sean
ACU Communications
Excellent bank!
21 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thank you, Christine! We appreciate the review!
-Sean
ACU Communications
One happy customer...
The customer service is outstanding and my experience refinincing my car was great, simple, and fast (unlike other website I tried first). Very competitive rates when compared to others.
20 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Glad to hear you had a positive experience! We’re always happy help, if you ever need anything please let us know.
Best,
Colin
ACU Communications
Great Credit Union
I have always had good dealings with Arapahoe Credit Union! They are fair, will listen, and will take care of issues.
19 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thank you, Judith! We’re always happy to help and glad you have had positive experiences.
Best,
Colin
ACU Communications
I would recommend Arapahoe Credit union…
I would recommend Arapahoe Credit union to others when I needed help they were there for me. I am highly satisfied
18 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thank you, Anabel! We’re glad we have been able to help.We’ll be around if you need anything.
Best,
Colin
ACU Communications
All the employees at Arapahoe Credit…
All the employees at Arapahoe Credit Union - Englewood are the nicest people and their customer service is top notch!
18 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Always love to hear this! I’ll send your review over to the staff to let them know how well their doing.
Best,
Colin
ACU Communications
I love Arapahoe Credit Union
I love Arapahoe Credit Union. Everyone is very friendly, it's like one big family!
18 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thanks Shauna! We love to hear these kind of reviews. Please let us know if you ever need anything.
Best,
Colin
ACU Communications
Exceptional customer service
They have by far exceeded my expectations of a banking institution. Great customer service and the resources available to help in all of my financial needs.
11 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Always love to hear this! We’ll be around if you ever need anything.
Best,
Colin
ACU Communications
I love Arapahoe CU
I love Arapahoe CU! Their service is out of this world and everyone is always so professional and nice.
11 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thanks! We think the credit union is pretty great as well. Let us know if you ever need anything.
Best,
Colin
ACU Communications
Great Place to Bank
Great place to bank. I opened an account here a few years back and never much used it. However, I have gradually been moving loans here for the interest rates--my truck loan is a third of what I used to pay. People are friendly and professional. There are only two locations, but you can use other credit unions for transactions. I have another credit union account that doesn't allow this which can be very inconvenient
11 de dezembro de 2018
Opinião espontânea
Resposta da Arapahoe Credit Union
Thank you for the kind words! We appreciate your membership over the years.
Best,
Colin
ACU Communications
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