ArbitrageCard Opiniões 125

Resposta da ArbitrageCard

21/09/2025

Hi there,

We really appreciate you taking the time to leave us this review. It means a lot to know that you’ve had a smooth experience with ArbitrageCard and that our competitive prices and instant delivery are working well for you.

Our team is always working to make the experience even better, and feedback like yours motivates us to keep improving every day.

– The ArbitrageCard Team

Resposta da ArbitrageCard

21/09/2025

Hi Howard,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying our quick delivery and that you’d recommend us that means a lot to our whole team.

We’re glad to be your go-to place for discounted gift cards and look forward to helping you save even more in the future!

– The ArbitrageCard Team

Resposta da ArbitrageCard

16/09/2025

Thank you so much for your kind words! We’re thrilled to hear your first experience with ArbitrageCard was smooth and easy — and we really appreciate the OAC+ community for recommending us.

We love helping you save money and support your business. Excited to keep providing great deals for you in the future!

Resposta da ArbitrageCard

15/09/2025

Hi Remy,

Thank you so much for sharing your trust in us! Knowing that we’re the only gift card company you choose to do business with means the world to our team. We work hard to provide a safe, reliable, and smooth experience every time — and feedback like this reminds us why we do what we do.

Resposta da ArbitrageCard

15/09/2025

Hi Edward,

Thank you for such an amazing review! We’re so glad to hear you enjoy the instant card delivery and that staying in touch with our team has been helpful.

It’s great to know you’ve been with Taylor and the team for years — your trust and recommendation mean the world to us. We’ll keep working hard to make every purchase smooth and every savings count.

Thanks again for being part of the ArbitrageCard community!

Resposta da ArbitrageCard

9/09/2025

Hi there,

Thank you for the wonderful feedback and for trusting us with your business month after month! We’re glad to hear that our prompt support and reliable service have been helping you save significantly.

It’s always a pleasure working with valued customers like you, and we look forward to continuing to support your needs and providing the best experience possible.

– The ArbitrageCard Team

Resposta da ArbitrageCard

8/09/2025

Hi Jamie,

Thank you so much for sharing your experience! We’re thrilled to hear that your first couple of months with ArbitrageCard have been smooth and that you’re happy with both the fast deliveries and our customer care.

We truly appreciate your support and look forward to continuing to provide you with the best service possible.

– The ArbitrageCard Team

Resposta da ArbitrageCard

Actualizada a 13/09/2025

Hi Tina,

We’re very sorry to hear about your experience with ArbitrageCard and we completely understand your frustration and concern.

Normally, verification is completed instantly when there are no issues. However, if our security system triggers an alert, we’re required to conduct a manual review. Recently, we’ve had a higher volume of these requests, which unfortunately caused a delay in your case.

In your specific situation, the verification could not be completed because the document provided appeared to be a copy rather than a photo of your original government-issued ID. For compliance with banking requirements, KYC (Know Your Customer), and anti–money laundering regulations, we are only able to accept clear photos or scans of the original ID.

We hope this explanation helps, and we sincerely apologize for the inconvenience this caused. At ArbitrageCard, customer security is our top priority, and we take these situations very seriously. If you ever need further assistance, please don’t hesitate to reach out to us directly — we’ll be glad to help.

– The ArbitrageCard Team

Resposta da ArbitrageCard

16/08/2025

Hi Josh,

Thank you for your kind words! We’re glad to know you’ve found our platform convenient and that our team has been able to assist you quickly whenever needed. Your support means a lot to us, and we look forward to continuing to help you save on future purchases!

– The ArbitrageCard Team

Resposta da ArbitrageCard

12/08/2025

Hi Gus,

Thanks so much for your feedback! We’re glad to hear you’re enjoying the tracking tool and the extension—they were designed to make managing your cards easier and more efficient. We appreciate you sharing your experience with us and look forward to helping you save even more!

– The ArbitrageCard Team

Resposta da ArbitrageCard

5/08/2025

Hi Lena,
Thank you so much for taking the time to leave this review. We work hard to ensure every customer has a great experience with us, and it’s truly rewarding to read your kind words. Thanks again for your feedback—it really helps us continue improving and growing!
-ArbitrageCard Team

Resposta da ArbitrageCard

29/07/2025

Hi there,

Thank you for your review! We're so glad you find the site easy to use and enjoy the quick delivery of your gift cards.

We hear you on the inventory feedback—our team is actively working on adding more options to make your experience even better.

We truly appreciate your support!

– The ArbitRageCard Team

Resposta da ArbitrageCard

Actualizada a 28/07/2025

Hi there,

Thanks for taking the time to share your feedback — we’re sorry to hear about your experience.

Just to clarify, ID verification is a required part of our checkout process. In most cases it's approved automatically, but sometimes our fraud prevention system may detect additional risk signals which can cause transactions to be declined.

Currently we are unable to find the name listed on your review within our system in order to determine what caused this particular purchase to be declined. We encourage you to reach out to our Customer Success team at hello@arbitragecard.com, and we’d be more than happy to look into the issue and get it resolved as quickly as possible.

We apologize for the inconvenience and want to assure you that your information is fully secure with us. Thank you again for your feedback.

– The ArbitrageCard Team

Resposta da ArbitrageCard

Actualizada a 24/07/2025

Hi Matan,

We take customer issues extremely seriously, but we’re disappointed to see this review, especially since it omits critical facts and misrepresents the situation.

Here is a brief "TL;DR" style summary of the primary points:

1. The cards were verified by our team to be valid at the time of sale (June 8) and were even partially used by you, only after which they were blocked by Home Depot, which we confirmed by contacting Home Depot directly to obtain the redemption history of the cards. This indicates that the issue most likely did not stem from the cards inherently or any error from our end.

2. We spent weeks assisting you with this — even though payment was excessively delayed and we did not receive communication from you for nearly a week at one point.

3. Ultimately you are not out any money from this transaction since your original payment failed and payment for these cards was never sent via another method. ArbitrageCard absorbed the full $4,140 loss from this group of Home Depot gift cards.

Here is a broader description of the situation with more comprehensive detail:

You placed an order for $10,000 Home Depot gift cards on June 8th which were valid at the time of delivery. All of these cards were successfully used by you before Home Depot later blocked some of them — something outside of our control and something that can happen if Home Depot flags activity from a particular IP, account, or shipping address.

Despite this, we invested significant time contacting Home Depot in an effort to help you resolve the $4,500 of cards which were blocked. At no point did we “do nothing” — we communicated consistently, escalated the case with Home Depot, and followed up multiple times on your behalf. Even at this time we are still continuing to work on resolving these cards.

Meanwhile, your original ACH payment through our website failed on June 10 (2 days after your purchase). Since then, we experienced poor response times from you (including a six-day gap in communication from July 1 to July 7), and it took a total of 33 days (on July 14) for us to receive payment for the remaining $5,500 in cards from the same purchase which were NOT blocked by Home Depot — all while we were still assisting you in good faith.

Upon initiating the aforementioned partial payment, you requested to purchase an additional $10,000 of Home Depot cards from us on July 11. However, in light of the repeated issues with payment and communication, and no resolution on the blocked cards — which again, were valid when sold and only later flagged — we declined the sale and made the difficult decision to end our business relationship with you.

Although we decided to no longer conduct business with you, this did not cause any financial damage to you since we never received payment for the blocked cards. You remained financially whole while ArbitrageCard incurred a loss of $4,140.

We’re proud of how we handle support and stand behind our history of strong service with hundreds of other customers. This review unfortunately does not reflect the full story, and we believe that it ultimately stems from your frustration at our decision to no longer conduct business with you, rather than an actual failure on our part to handle this situation properly.

- The ArbitrageCard Team

Resposta da ArbitrageCard

22/07/2025

Hi there,

Thanks so much for the kind words! We’re really glad to hear you’ve been enjoying the discounts — saving money is exactly what we aim for. Also happy to know the Chrome extension has been a helpful time-saver for you!

We truly appreciate your support and are excited to keep making the experience even better.

– The ArbitrageCard Team

Resposta da ArbitrageCard

23/06/2025

Hi Mills,

Thanks so much for the awesome review! We’re really happy to hear you keep coming back. It means a lot to us!

Looking forward to helping you with many more gift card deals.

– The ArbitrageCard Team

Resposta da ArbitrageCard

23/06/2025

Hi David,

Thanks so much for the kind words! We're thrilled to hear you've had a great experience. Taylor and Lily will be happy to know they made a positive impact — we’ll be sure to pass it along.

We truly appreciate your support!

– The ArbitrageCard Team

Resposta da ArbitrageCard

23/06/2025

Hi Manuel,

Thanks for the kind words! We're happy to know you've had a good experience with our support team. We're always here if anything comes up.

– The ArbitrageCard Team

Resposta da ArbitrageCard

23/06/2025

Hi Uri,

We truly appreciate your thoughtful review — it means a lot coming from someone with so much experience using gift card platforms. We're glad you've found our site to be fast, reliable, and easy to use, and it's great to hear the QR layout makes redemption more efficient for you.

Our team puts a lot of care into making sure every step of the process is smooth, and it’s always rewarding to hear when that effort pays off. Thanks again for choosing ArbitrageCard — we’re grateful to have you on board!

– The ArbitrageCard Team

Resposta da ArbitrageCard

23/06/2025

Hi Albena,

Thank you for taking the time to leave such a thoughtful review! We’re so glad to hear that ArbitrageCard has been a valuable part of your inventory sourcing process. It’s great to know the discounts are helping you grow your margins — that’s exactly what we aim for.

We’re always looking for ways to improve and add more value, so feel free to reach out any time if there’s something we can do to support you further.

Thanks again for being part of the ArbitrageCard community!

– The ArbitrageCard Team