Arbtech Consulting Ltd Opiniões 

606
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jamie was a pleasure to deal with from start to finish. We were working to a tight planning deadline on our Mill Lane site in Digbeth, and he handled everything quickly, clearly and professionally t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Arbtech really pulled through for us. They far exceeded service levels we have experienced from any other service provider, ever! A special shout out to Katie Belbin who pulled out all the stops to pr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Found the company online advertising as "affordable surveys", to get bats survey done for the planning permission. Close to £700 paid, for 1st survey. It was a lot, but thought , needed, let's get... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very straightforward process- from first phone call - we were given a very in depth explanation of what was required and also a run down of potential charges. The company responded promptly to any e m... Ver mais

Informações sobre a empresa

  1. Consultor ambiental

Escrito pela empresa

The UK’s leading Biodiversity, Bat and Tree Survey Experts - Bat Surveys, Tree Surveys, Ecological Consultants, Ecology Surveys for Planning Permission across the UK

Escrito pela empresa


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

606 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 71% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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3,9

Todas as opiniões

(606)

41 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Very helpful staff team

If like me you are frustrated at having to do a PRA for a planning application, then you will be pleased to know that the team at arbtech made the process very easy.

16 de novembro de 2023
Classificada 5 em 5 estrelas

Bat survey

Very thorough in the survey and done with only two weeks notice, no bats were discovered and no places for bats to live so a report made very promptly

16 de novembro de 2023
Classificada 5 em 5 estrelas

PEA survey for agricultural building conversion

Good communication throughout despite this region being exceptionally busy so lead time was longer than expected. However Merry our local consultant was able to bring the proposed date forward and was punctual, professional and plainly passionate about environmental issues. They went over and above the brief by taking time to understand our aims and offered advice re improvements to our site design to help biodiversity. Report was detailed, prompt, and helpful.

21 de novembro de 2023
Classificada 1 em 5 estrelas

This company is flaunting trading…

This company is flaunting trading standards by misleading statements, leaving out important information about the survey provided and timelines associated with it. Be very careful with them as they are not transparent.
They provided us with this statement :’ You will require the licence application and supervision and if there hasn’t been an ecologist on site in the last 3 months you may require a material changes check’ and then said that an entire new survey was required as it was a different breeding season. Very disappointed

7 de novembro de 2023
Opinião espontânea
logótipo da Arbtech Consulting Ltd

Resposta da Arbtech Consulting Ltd

Whilst we appreciate you're disappointed with needing surveys, accusing us of flaunting trading standards and misleading you is ridiculous.

The guidelines that are in place to ensure surveys are done properly are not put in place by us. We have to adhere to the guidelines in order to satisfy the requirements and get your planning approved.

We've explained all this of course, and we've tried to make the process as simple as we can for you so this type of response is disappointing.

Classificada 5 em 5 estrelas

Very good Tree Constraints report

Have just had Arbtech undertake a Tree Constraints Report for my company. Very good and detailed report provided and Chris Wren (Surveyor / Consultant Arboriculturist) answered all my follow up questions.

22 de outubro de 2023
Classificada 5 em 5 estrelas

Extremely professional organisation

Extremely professional organisation, particularly with communication at every step of the way. Merry was really helpful and was very responsive to my questions and outlining the process. I would highly recommend Arbtech Consulting.

18 de outubro de 2023
Classificada 1 em 5 estrelas

Lie say they can do 2 to 4 weeks but its 6 weeks

Say they can do 2 to 4 weeks then take days after booking to tell you its 6 weeks and you could have gone with someone else sooner wasting your time!

6 de outubro de 2023
Opinião espontânea
logótipo da Arbtech Consulting Ltd

Resposta da Arbtech Consulting Ltd

We're sorry it took 2 days to confirm possible timesclaes with you. We can usually accommodate surveys within a few weeks (sometimes even a few days) but we do get very busy sometimes. When this happens we'll confirm up-to-date timescales as fast as we can.

Classificada 1 em 5 estrelas

Avoid this company

We contacted Arbtech as the planning dept had requested we carry out a bat survey on an old garage on a small piece of land we are buying for a planning application

We opted for the rapid service (£889 plus vat) as we needed the report quickly and this had a guaranteed 2-5 day turnaround

The surveyor did call out quite quickly within a 4 days to do the survey (11th September) He spent around 20 minutes on site and then left to do the report.

The report wasn’t ready however until the 25th.

I was still asked to pay for the rapid service however when I queried it they agreed to only charge for the standard service as it wasn’t rapid. I paid the invoice that day and got our report.

Recommended 3 additional surveys next year as the building was high risk for bats. We accept that.

On further inspection. They also commented that “The proposed development could result in the destruction or the disturbance and subsequent abandonment of active bird nests”

I asked if they had seen or looked for any bird nests. They haven’t.

I told them we hadn’t asked for them to do this and NEITHER DID THE PLANNING OFFICER !!!! and would they please remove it as they also noted that no works could be done between March and August unless ANOTHER survey is done (££££££) just before commencement of works is done

Unbelievably they have refused me as their client who has paid them for a service I didn’t want or ask for and is now likely to cause us more problems and money.

Avoid this company like the plague……

Note : Standard practice to fill the boots of the company charging massive fees for a few minutes on site !

3 de outubro de 2023
Opinião espontânea
logótipo da Arbtech Consulting Ltd

Resposta da Arbtech Consulting Ltd

Nick, a bird check is always included as part of a preliminary roost assessment in order to adhere to best practice guidelines. We've explained this. We also explained that the work could go ahead, but if you needed to do it during nesting bird season, an ecologist would need to check the site to make sure no nests are destroyed.

This is standard practice that any competent ecologist would recommend.

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