Smooth process from start to finish with buying a car from here! I’d like to say a special thanks to George for being an amazing sales man! Would like to also say thanks to Connor for being such an ex... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Smooth process from start to finish with buying a car from here! I’d like to say a special thanks to George for being an amazing sales man! Would like to also say thanks to Connor for being such an ex... Ver mais
A empresa respondeu
I had a great experience buying and collecting my car. Katie and Connor were both incredibly helpful from start to finish, making the whole process smooth and straightforward. They were professional,... Ver mais
A empresa respondeu
We recently leased a new car from Arbury and can not recommend highly enough. We are delighted with our new car but must also mention the seamless process and exceptional customer service we experienc... Ver mais
A empresa respondeu
I wanted to say how incredibly helpful Lybbie was during my visit to Arbury Motors. She was thoughtful, patient, and genuinely attentive throughout the whole process. Her calm manner made the experien... Ver mais
A empresa respondeu
Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!
Arbury Motor Group, 16 The Courtyard, Buntsford Drive, B60 3DJ, Bromsgrove, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I recently purchased a car from the Leamington branch and can honestly say Luke is the absolute best to deal with. Calls back when he says he will, all work that was being done to the vehicle was done on time for collection. Offered a pick up locally as I wasnt part exing my vehicle. Just a really nice guy who went above and beyond. Would 100% recommend Luke and this dealership to anyone looking for a Peugeot.
Fantastic service from start to finish! From the moment I began browsing to John finding the perfect car for me, everything was seamless. Thank you John Stanton, for your very professional and efficient service, nothing was too much trouble. Highly recommended
Very helpful throughout the whole process and kept us in the loop with what was going on in regard to ordering the car in.

Resposta da Arbury
THe sales man Luke was very helpful especially with the mountain of forms i had to fill in without his help i would probably have not bothered he was especially helpful showing me how to and were to sign. a very nice young man. i cannot praise him highly enough.
Also he added my phone to the new car and showed me how to use the new gps system

Resposta da Arbury
None starter
Peugeot 308 SW 2020 Model
My Peugeot should of been called in on a recall timing chain tensioner but never was
It has been serviced at Bromsgrove Peugeot since new. By previous owner .
It has been off road for near on 6 weeks I have requested written service invoice history from bromsgrove because Chorley Peugeot Ormskirk are refusing make good repairs to the engine without this information ,I still owe several thousands of pounds for this car and I am being ignored by all concerned .
This timing chain fault spans all models so beware if your Peugeot has not been recalled either

Resposta da Arbury
I was very interested in buying a car from them, awaited their call the next day for a revised offer on my part exchange car. I received no call. The following day I called them to find out that they had sold the car to someone else! I was very annoyed and found this extremely rude that they hadn’t done the courtesy to call me to say that someone was interested in it. They assured me they had found another car exactly the same spec. I waited for 4 days for them to get it from a dealership nearby. They didn’t return calls. I repeatedly asked them to confirm the spec was exactly the same and they confirmed it was each time. I called again to chase up where the car was. I went into the dealership to find out what was going on. It appeared the car had been delivered the previous day, but no one had bothered to phone me. I had been without a car for almost a week at this point. I was on my way back the following day to test drive it and I asked the sales manager to confirm the spec and it turned out it was NOT the same spec/model line after all! Really poor service , poor communication trying to pull the wool over my eyes concerning the spec of the car thinking that I wouldn’t notice, all for a quick sale. All they wanted to do was ‘get the deal done’ in their words. Really appalling service.

Resposta da Arbury
Absolute scammers bought a vehicle off them with six months warranty had a coolant problem within two weeks, they changed water pump had car back still had problem reported went in came back still had problem. Then they basically run down the six months saying they couldn't book in as busy once over the six months they washed there hands saying not there problem even though we reported well before the time was up DO NOT BUY FROM THESE JOKERS !!

Resposta da Arbury
Louis was excellent throughout, love my leapmotor! Finally took the leap and Louis was the guy to do it with! Take a leap with Louis!
Thanks for all the help, hard work answering the questions and for putting up with my nagging!

Resposta da Arbury
Efficient, tailored and really enjoyable! Luke was so helpful, he has such a lovely manner, I wasn’t planning on purchasing but he found me the perfect car that I just couldn’t resist.
The car has so many features as standard, Luke knew exactly what I needed.
Whilst Luke was a stand out colleague then whole team were so engaged in leamington it made for such a great experience.

Resposta da Arbury
Neil was a great at helping us pick the right car and made the process simple and straightforward. Quick turnaround and absolutely no issues with my experience.

Resposta da Arbury
Amazing at everything defo coming back

Resposta da Arbury

Resposta da Arbury
Louis was great and very helpful .
Couldn’t fault his service .

Resposta da Arbury
Dealt with Josh H who has provided brilliant service from start to handover. Highly knowledgeable and went out of his way to provide reassurance and give full transparency. Would highly highly recommend to deal with him directly. Great positive experience.

Resposta da Arbury
Josh Hunt who was the Motability specialist was amazing , a true gent who supported communicated all the through the process of getting the new vehicle. Knowledgeable and gave me all the information required . Josh was friendly and approachable. He is a credit to Nissan and has been far the best dealership salesman I have dealt with . Would highly recommend using Arbury Nissan Leamington Thank you

Resposta da Arbury
My experience with Arbury - Peugeot Stourbridge has been absolutely first class. It was our first time joining the motability scheme and Shaun Samra made the experience so easy to do, in fact I was surprised how easy it actually was!
I would definately use this company again. Thank you so much for everything.

Resposta da Arbury
Brilliant service from Louis,
Really professional and easy transaction!
10/10 would recommend this branch, best one since 2 months of car shopping!

Resposta da Arbury
I recently visited the Peugeot Stourbridge branch to get my Motability car and was helped by Ali, who was absolutely fantastic from start to finish. Unlike some other dealerships I had visited, where I felt dismissed as soon as I mentioned Motability, Ali made me feel valued and respected throughout the whole process.
He took the time to listen to what I wanted, arranged a test drive, and made sure I could get the exact car I wanted in the colour I had my heart set on. His professionalism, kindness, and genuine care really stood out, and he made the whole experience easy and enjoyable.
Thank you Peugeot Stourbridge, and a big thank you to Ali – you turned what could have been a stressful process into a really positive one. I’d highly recommend him to anyone, especially if you’re looking for a Motability car.

Resposta da Arbury
Chris always gives first class service, very knowledgeable and helpful , always an easy transaction and knows what I look for in a new car , it’s always a pleasure doing business with him , Thank You Chris x

Resposta da Arbury
Was look after by Josh in Leamington. Well informed of processes throughout, sign over made simple and easy. very knowledgeable and friendly, have been very well looked after have no complaints!

Resposta da Arbury
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.