Smooth process from start to finish with buying a car from here! I’d like to say a special thanks to George for being an amazing sales man! Would like to also say thanks to Connor for being such an ex... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Smooth process from start to finish with buying a car from here! I’d like to say a special thanks to George for being an amazing sales man! Would like to also say thanks to Connor for being such an ex... Ver mais
A empresa respondeu
I had a great experience buying and collecting my car. Katie and Connor were both incredibly helpful from start to finish, making the whole process smooth and straightforward. They were professional,... Ver mais
A empresa respondeu
We recently leased a new car from Arbury and can not recommend highly enough. We are delighted with our new car but must also mention the seamless process and exceptional customer service we experienc... Ver mais
A empresa respondeu
I wanted to say how incredibly helpful Lybbie was during my visit to Arbury Motors. She was thoughtful, patient, and genuinely attentive throughout the whole process. Her calm manner made the experien... Ver mais
A empresa respondeu
Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!
Arbury Motor Group, 16 The Courtyard, Buntsford Drive, B60 3DJ, Bromsgrove, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As soon as we waked into Nissan, leamington spa, we felt we were in safe hands. Every question was answered and absolutely no pressure to purchase at all.
Josh was friendly, helpful and nothing was too much trouble.
I would recommend Nissan Arbury Leamington Spa to anyone who wanted to look into purchasing a car.

Resposta da Arbury
Louis was great to deal with - very knowledgable and customer centred. He was very efficient with sorting all the paperwork and secured me a fantastic deal on my new car.

Resposta da Arbury
Josh was extremely helpful and answered every question that we had clearly.There was no hard sell and nothing seemed too much trouble.Extremely pleased with the trade in value.

Resposta da Arbury
Fantastic experience from selection of our new car to the ordering and collection.
Nothing was too much trouble for Sam Read a truly professional sales executive with his service
Thank you highly recommend the dealer and the brand

Resposta da Arbury
Peugeot review .
My name is Mrs Beverley Davies , I have had motability cars since the early 1990's I've had many different makes of cars. All of the mobility sales people have been rushed , making my decisions themselves with next to no interaction with me plus very little aftercare , we came to Peugeot and was approached by Mr Chris Hughes, he was polite , made sure we were comfortable & that we were looking for the right car for our needs , he explained everything more than once , making sure we had a car with enough room for a wheel chair & luggage , his aftercare is so good & there's no problem showing us all again when we pop in this is why we are now driving our third Peugeot all 3008 vehicles , we are hoping to have another if Chris is still there, he is an asset to your company . I have told other people we know to make sure they go to see Chris

Resposta da Arbury
I purchased a car from Arbury ŠKODA Leamington Spa earlier this year and the experience has been very disappointing.
Emails went unanswered.
Issues with the car were denied rather than addressed.
They could not provide any paperwork for servicing (I doubt it was ever done).
The car was missing the correct parts, and there was a general lack of care.
When I spoke to the dealership manager, they were terse and antagonistic — which speaks volumes about the leadership and culture.
Buying from a main dealer should bring peace of mind, but this has been the opposite. I would not recommend this dealership.

Resposta da Arbury
The whole process was easy and hassle free. Louis, the sales exec, was friendly and knowledgeable and made the process enjoyable.

Resposta da Arbury
Had a look around the forecourt and showroom. Waited ages for someone to come and help. Eventually some one came. Went through the process of buying but wasn't sure and said we'd think about it over the weekend. Asked if they could give me a breakdown of the figures as there were 2 sets. We were promised an email but never received one. Received a phone call Sunday but the phone didn't ring long enough for me to catch the call. Rang back, told someone I wanted Nissan and waited 10 minutes on hold, Rang back on another phone as I felt it was late. They they were closed!

Resposta da Arbury
Fantastic customer service from Paul and very helpful. We would recommend using this car supplier to anyone.

Resposta da Arbury
My experience with SEAT Arbury was excellent. Sam was a great help throughout the process. Everything was handled smoothly and professionally.

Resposta da Arbury
Really happy with seat arbury in Solihull, top service and such brilliant experience with them looked after me very well through the process of getting my new car going above and beyond for me! Huge shout out to Sam what a legend looked after very well i 100% recommended 👌

Resposta da Arbury
I'm a customer or arbury and have been for over ten years now.
But unfortunately I'm very upset by the service department
I've been on hold over and over again and they never pick up, what makes me smile is that I can hear them pick the phone up then put it back down to end the call.
If that's how its going to be then I'll take my money somewhere else, I haven't got time for games.
Shame on you arbury Lichfield

Resposta da Arbury
Arbury Peugeot is great. No question they can’t answer. They go out of their way to make you welcome. Friendly polite staff there isn’t anything they won’t do to make you feel welcome and comfortable and happy with your choice of car. There isn’t any pressure selling. They follow up on there customers to make sure they are happy with their choice of vehicle. I give Arbury Stourbridge 10 out of 10

Resposta da Arbury
Chris, at the lye branch was brilliant, very knowledgeable and a pleasure to do business with

Resposta da Arbury

Resposta da Arbury
Buying another car can be stressful but Paul was fantastic. Nothing was too much trouble. He went through everything with us and was very patient. Everything went smoothly and we are more than pleased with our purchase. Also many thanks to Kal, the manager, who was very helpful.

Resposta da Arbury
I initially saw the car on auto trader, then went to the garage to test drive the vehicle. Sam dealt with the paperwork/sale etc, all the staff were really friendly and helpful. Would definitely recommend.

Resposta da Arbury
I am sorry to say that while I am very pleased with my Nissan X-Trail, the service team are appalling. Bookings take ages, then they only do have the job and come up with very poor excuses.
On a previous occasion I had an auto-stop start fault and they ended up keeping the car for 4 months while they sorted the problem.
Today it went in for a service with an engine management light on. They didn't address the engine management light and have booked it in for a months time. When I collected the car there was a new engine management fault.
I really have to question if they have any competent staff. The service is appalling and they are always full of excuses. If it wasn't part of the servicing arrangement I'd never go there again.

Resposta da Arbury
Polly and Leah excellent service, very polite and helpful, a real pleasure to talk to, dissapointed with the work done as paid over £600 for replacement part on advice of Peugeot to solve chirping noise issue only to find its still there, will probably use local garage in future.

Resposta da Arbury
Very friendly staff, helpful, polite
Good priced cars very good experience overall

Resposta da Arbury
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.