Arcade Geeks Opiniões 

210
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I saved for months after checking out website, and changed my mind several times as there is so much customisation for the machines, all the designs are great and optional upgrades, I had a 2 player A... Ver mais

Classificada 4 em 5 estrelas

Very happy with the machine, high quality build and superb amount of games. Only down scored to 4 due to some concerns on communication (lack of), however I was later informed this was due to intern... Ver mais

Classificada 5 em 5 estrelas

These guys are tremendous, they really care about their customers and their products. There were one or two little issues when the machine was delivered and they did everything to put those right. I... Ver mais

Classificada 5 em 5 estrelas

I have a Bartop machine that arrived a week ago. Delivery took 3 weeks from order, exactly what I was told when I called before ordering. The machine is excellent and is bringing back so many happy... Ver mais

Informações sobre a empresa

  1. Sala de jogos de vídeo

Escrito pela empresa

Our Mission is to help you relive your own gaming golden age. About Arcade Geeks, we come to work every day because we love games - and we want to share the love. The growth of retro video gaming has been staggering over the past decade. gamer's around the world fondly remember their first high score, the beautiful simplicity of those classic games, and the adrenaline pumping music and sound effects. We will bring you some gaming videos of our arcade machines in action, and some tips on how to build your very own build, We are a UK specialist at building Arcade Machines Insert 10p to continue...Enter Arcade Geeks @ www.arcadegeeks.co.uk


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

210 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 71% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,0

Todas as opiniões

(210)

54 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

I have been disappointed on the service…

I have been disappointed on the service received with having to chase up delivery and little to no correspondence.

No instructions at all with the arcade machine just dropped off and then left on your own.

I have also found the graphics disappointing and not what I expected.

24 de outubro de 2024
Opinião espontânea
logótipo da Arcade Geeks

Resposta da Arcade Geeks

Hello, Nigel

Thank you for taking your time to review us, it is very much appreciated.

We are extremely disappointed to hear that you are disappointed in the service you have received from us.

1) I have checked in to your account and can see you contacted us on the 24th Oct requesting a user manual, We replied the following morning on the 25th Oct supplying you with a user. manual.

2) I can see you contacted us on the 6th Oct, asking when will a product be back in stock, this replied 4 hours later notifying you the product stock has been updated in order for you to place a purchase a long with a 10% discount.

3) You also contacted us on the 19th Oct quiring when will you receive your order, you also stated that you sent an email prior to this with no reply, we replied back on the same day informing you of your delivery date, we also apologised if we missed your other alleged email.

4) 3rd Nov, you contacted us requesting for someone to contact you, I personally replied back on the same day, supplying you with our office number and opening hours, whereby you replied back, thanking me and you stated you would call us, we have never received any call from yourself.

5) In reference to us dropping of your machine and leaving you on your own, DPD delivered your order, they are a courier, they are unable to assist you with setting up your arcade machine, apologies.

6) Graphics - If you are comparing the graphics of our retro arcade machines to modern day gaming, such as PS5, you will indeed be disappointed, as our machines are retro arcade machines with games from yesteryear, 70s, 80s, 90s etc. they are 8bit, 16bit,32bit graphics on the bundle you purchased, retro games cannot compete with modern day games, apologies if you thought otherwise.

I am not sure why you feel we did not reply, to your emails, instructions was sent within 24 hours of request even though you can freely download them from our website.

It is a pity that you failed to mention the extra mile we went for you, such as updating stock for you to enable you to get your 10% discount before it expired, you also failed to mention the free upgrade from the 8k bundle to the 15k bundle.

Nevertheless each and every review is appreciated and we thank you for your time.

Kindly contact us on 0121 3060025 with any issues you may have, as you have a 5 year warranty where we will happily assist you.

All the best
Rod
Arcade Geeks Team

Classificada 5 em 5 estrelas

What an amazing product.

What an amazing product.

Thank you very much to the team at Arcade Geeks for ensuring that our new Pokemon arcade machine was made in time for my son's birthday present!

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wall mounted

Wall mounted - great product. Friendly service and so many games to remind me of my teenage years! I’d recommend Arcade Geeks to anyone

29 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wall-mounted…

Have finally put the console up on the wall, all I can say is what a great addition this is to the Games Room / Bar. It is as good, if not better than I was hoping for.
The design and tweaks I requested make the finished cabinet perfect for me & the team had no problem with the non-standard requests
Not being a full-on gamer, the few games that I have played - 8000+ to choose from - are just as I remember from "the good old days".
If you are thinking of buying one of these machines I have no hesitation on recommending Arcade Geeks, with their friendly & helpful service.
Go on treat yourself

19 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent

Excellent service. Fast and efficient delivery. Got exactly what we thought we would get - good quality, all the games we expected, great materials. Highly recommended. I have shared with a number of people I know and suggested they get one too.

23 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Star Wars V1

This arcade machine Is stunning, looks fantastic plays responsively and brings back a lot of nostalgia, great service and after care. I would recommend to friends and family!! Good work Arcade Geeks

11 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Great piece of equipment but the screen…

Great piece of equipment but the screen was loose on delivery and absolutely zero instructions and how to shut it down. Emailed for advice and told somebody be would contact me which has not happened. Would cost pennies to print out an a4 instruction sheet. Still have no idea where menu is so just turning off by switch at the rear

21 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Arcade Cabinet

Just received my cabinet - beautifully constructed, quality materials, the thing is a work of art standing in my man cave. The hardware side of things is also great quality, I went for the font mounted audio with amp and so pleased I did, it sounds wonderful, clear, punchy sound brings the games alive and increases the immersion. It's also easy to turn down if certain people are asleep... Great company, excellent customer support, I received a friendly and competent response via phone and email. Can't recommend enough, best purchase I've made for years!

28 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Just WOW!

Recently ordered 2 Player Arcade Machine - Space Invaders Machine. What can I say? Just WOW! It's of a high quality and arrived just after few weeks after my order was placed. I had to email regarding delivery of my item two times as it was intended as a birthday gift and both times I received quick responses. Definitely recommend!

13 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

What's a fantastic company making dreams come true

What a fantastic classic arcade machine that I have purchased from Arcade geeks. The support and politeness that I have received from the team especially Joe has been fantastic.
I was supported with information on how to use the machine settings. They also helped me replace something that I accidentally broke, they were very supportive and understanding. They went out of their way to support me in getting things back the way it originally was, A brilliant company that can be trusted to take care of business, you will be living the dream when you're arcade machine arrives

26 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolute the best - no doubt

Absolute the best - Quality 100%
Customer support is BY FAR THE BEST I've ever seen.
Absolute WORLD CLASS - very competent, very responsive - never seen a customer support so great.
Congratulations - there is nothing to improve - it's already the BEST by FAR!
Every question I've had was answered perfectly in NO TIME - outstanding

20 de julho de 2024
Classificada 5 em 5 estrelas

Great machine, great service

From the point of wondering what I wanted to add to my man cave I received great feedback.
Having ordered the Space Invader machine it arrived as promised, well packed and exactly as described.

After sales service was brilliant when i had a small technical glitch (me not understanding something).

This is now a great centre piece for my man cave loved by friends too.

3 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I would Like To Thank Joe And Dean For…

I would Like To Thank Joe And Dean For There Customer Service As I Have Had A Few Problems With My Arcade Machine And There Customer Service Is Second To None And Dont Hesitate To Buy Of Them If You Love Retro Arcade Games Like I Do It Great To Play With A Vast Amount Of Games And Designs To Pick From Many Thanks Eric

29 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend it for both gamers and non-gamers!

I got one of these bar top arcade machines from my girlfriend for my birthday and it was a very big surprise!!
I love it a lot! Even just looking at it and seeing the craft and details of it all is just fantastic. Obviously, not to mention the catalog of games available.. really in love with some of those games and some bring back childhood memories like Metal Slug! I've contacted the staff as well to ask about where to find the volume control, and they were very swift to reply and help me. Honestly love it a lot!!

28 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thing of beauty

Doesn’t allow you to put a picture up on here but I will categorically confirm the Nintendo arcade machine I purchased is the nuts! It really does stand out! I had some guy come to my house today to measure up for some blinds and he couldn’t help but ask if he could have a go on it! It blows those cheap ones you get from Smyths out of the park! The detail on the art work is second to none and the top lights up and you actually think you’re in an arcade! Sound wise? The volume can go as loud as a stereo if you want it to and the graphics are far superior than the “mini consoles” you can get and that only have like 25 games on them! This thing has 10,000, not gonna lie, not had a chance to go through them all but the ones I have are amazing and the way they show on the screen just looks top notch!

24 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My machine is over 8 years old :)

I’ve had my arcade machine for over 8 years now and it’s still as fun as the day I picked it up :) I’ve had hours of gaming and it’s still like new !!!! The service and support from these guys is amazing and I’d recommend them to anyone :)

20 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The Sonic themed Arcade Machine is…

The Sonic themed Arcade Machine is brilliant quality, so many great games to choose from, the sellers were great to communicate with, arrived in perfect condition, easy to set up and play straight away. Very happy with purchase, well worth the money.

5 de junho de 2024
Opinião espontânea

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