Arezona Opiniões 

168
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Well so far I bought a Samsung phone lateJuly/early August 2025......not sure.if its English????. It will not turn on and off and now cracking around the on/off switch... Tried to contact Customer... Ver mais

Classificada 5 em 5 estrelas

Wow, I must admit I was highly skeptical how a company could be legitimate when prices are an absolute steal. How wrong was I, this is a truly fantastic place to buy phones from. Genuine new products... Ver mais

Classificada 5 em 5 estrelas

I was very dubious about ordering after reading reviews but so glad I did. Ordered Thursday afternoon around 3pm arrived Saturday by 1pm. It came with the free jelly case as stated. I also found the c... Ver mais

Classificada 5 em 5 estrelas

I ordered a Samsung galaxy phone (cheapest price I could find also!) Late on Thursday evening and the phone was dispatched on Friday and arrived at my door at 9am this morning via royal mail s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

We are passionate about selling electronics and bringing you the latest in new technology, including groundbreaking nanotech and emerging technologies. Our mission is to provide you with top-of-the-line digital technology products and accessories while delivering exceptional customer service.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

168 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(168)

1 opinião nos últimos 12 meses

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Classificada 1 em 5 estrelas

Well so far I bought a Samsung phone…

Well so far I bought a Samsung phone lateJuly/early August 2025......not sure.if its English????.
It will not turn on and off and now cracking around the on/off switch...
Tried to contact Customer Services by text .. emails....phone...no contact and no one has come back to me.
This is most unacceptable..wish I had never come across this company

5 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great value samsung

Phone delivered when expected very good service. Nice condition, brand new and great price for Samsung A26 very satisfied and easy to set up

28 de junho de 2025
Opinião espontânea
logótipo da Arezona

Resposta da Arezona

Thank you so much for your kind words Mags!
We are thriled to hear that you are happy with your new samsung A26 and that everything arrived on time and in perfect condition. its always our goal to offer great value and a smooth experience so knowing you found it easy to set up means a lot to us. if you ever need any assistance or have questions in the future feel to reach out we are always here to help.

Classificada 5 em 5 estrelas

Bought refurbished iphone and had a…

Bought refurbished iphone and had a great experience with customer service

21 de junho de 2025
Opinião espontânea
logótipo da Arezona

Resposta da Arezona

Thank you for your positive feedback. We are glad to hear you had a great experience with your refurbished iPhone and our customer service if you need any help in the future, feel free to reach out.

Classificada 1 em 5 estrelas

DO NOT BUY from this company

DO NOT BUY from this company, the 5 star reviews are obviously fake. They sent me the wrong watch, then made it nearly impossible to return it. The returns page is all in Latin gibberish, and the number to call doesn’t ring. I finally spoke to a man from a call centre across the other side of the world, and they were very hesitant to give me a return address. I eventually got a return but it caused me alot of stress and it wasn’t worth the hassle. I also had to pay a high fee for the return label which they did not cover even though they sent me the incorrect watch. The watch box was also very banged up and didn’t look genuine to be honest. Be careful.

5 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This is a farce

This is a farce, areal scam. I cancelled the purchase straight away by filling the online form because of wrong product. I placed a new order. My mails and phone calls remain un answered.

Both orders were despatched outside of the next day delivery. I got a message from Royal Mail that they have the product a week after it was due.

25 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid Arezona at all costs

This is the worst company I have ever dealt with. The customer services is almost non existent, it takes you over 20 minutes to get through and then they lie, or dismiss everything you say. On the website they have a 14 day return policy but basically ignore calls and emails to run this down or state that it only covers damaged items which is not mentioned.
Do not buy from them!!

3 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They don’t deserve a one star it’s too…

They don’t deserve a one star it’s too much for them as in it’s highly rated movie f you give them one star, I bought a mobile phone from day one it had battery problem I contacted them and they tell me with out even seeing the phone that it is hardware related issue and that they can’t do anything about it I have paid £146.66 now I have to buy a new phone because they refuse to do anything about it .don’t buy anything from them they are scamming people beware.

5 de março de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Pathetic after-sales service

Well priced, but their after-sales service is beyond pathetic. In my case they're guaranteed to get a refund from the supplier, but choose to remain unresponsive. Phone line also not working. Previously communicated with "Kevin" and "George". Company belongs to Mansoor Aslam.

7 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The wrong item has been sent

The wrong item has been sent. When I have asked for refund I have been told that I am not getting it as I have opened the packaging. I have checked their policy and that was not mentioned so I have queried it back. I have manged to sent it back but instead of the refund they still wanted to send me a different watch but I have said no as all this was too much hassle. In the end I got my money back but it was painful. Not using them again.

19 de janeiro de 2025
Classificada 5 em 5 estrelas

Super customer services

Ordered two identical items but only one showed up. Rang customer services and they immediately rectified issue and posted second item straight away. No business can guarantee 100% problem free transactions: the sign of an excellent online business is how quickly they rectify any problem. Would use again and have recommended to friends.

3 de janeiro de 2025
Opinião espontânea
logótipo da Arezona

Resposta da Arezona

Thank you for your kind words and trust! We are pleased that we quickly resolved your issue and that you are satisfied with our service. We have complete confidence in our products and services and always strive to provide the best experience for every customer. Your trust means a lot to us, and we hope you will shop with us again. Thank you for your recommendation!

Classificada 5 em 5 estrelas

Good communication and customer service

I received a call from customer services informing me of my choice of colour for the iPad was unavailable. However, they can dispatch a different colour which they did on time. I received my order of iPad the next day.
Thanks.

12 de janeiro de 2025
logótipo da Arezona

Resposta da Arezona

Thank you for your feedback, Muhammad! We're happy our service met your expectations, and thrilled to hear you received your iPad on time.

Classificada 5 em 5 estrelas

Brilliant..from ordering yo dispatch…

Brilliant..from ordering yo dispatch great.thankyou.post office messed it up.tried to deliver twice but forgot to tell me they had actually left it at my post office 2nd time.took me 4 days to get that infomation.never mind.keeps us on our toes.

4 de janeiro de 2025
logótipo da Arezona

Resposta da Arezona

Thank you for your positive feedback! We are glad to hear that you had a good experience with our service. We regret the inconvenience caused by the post office wish the process had been smoother. Your patience and cooperation are truly appreciated. We will continue striving to provide the best service. Thank you, and we would be happy to serve you again!

Classificada 5 em 5 estrelas

TOO GOOD TO BE TRUE???????

Well happy was unsure when product was cheaper then anywhere else. But arrived no problems just what I wanted. Will definitely recommend

8 de janeiro de 2025
logótipo da Arezona

Resposta da Arezona

We appreciate your review! It's great to know that the product arrived without any issues and met your expectations. We’re committed to providing excellent prices and quality. Thank you for recommending us!

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