Arkelunderwriting Opiniões 207

Easy to reinstate an accidentally lapsed policy.
Polite and clear on the phone

Damian was very helpful and polite

Beaver was very helpful although communication was very difficult due to the background noise in his office.

Rang about our renewal price being quite high in comparison to other providers.
Damian went through our policy and found various aspects we were paying for but didn't need. An update of personal details and a few minutes later and we had a much more competitive price which we renewed with.

I am Mr. Manubhai Patel 19 Hartopp Road Leicester I have bought a Landlord Insurance ref. no..6020592 paid the full amount by Credit card £ 247.58 on 13/8/2024 .I was promised to get my documents by POST It is over two weeks I havent got it yet . Can you please send it as soon as possible . Thank you .

Obliging, efficient and informative operative. The process was easy and comprehensive, checking all the details. A very competitive price, too.

Great service and explanation of options from Kary

Karen Ramadu was very clear and patient and was able to answer all of my questions.

Absolute delight dealing with Damien today, he took the time to make sure that I had the right cover and that I understood everything

Vey long winded took 40 minute for my daughter to sort out the details, but price was okay.

Super efficient. Very professional....and they saved me money

The person I spoke to called Beaver was both courteous and patient, this made the organising of the home insurance a pleasant and easy transaction.
so well done Beaver and Arkel.

I had some difficulty finding the correct option when using the on-line application. I later spoke to Nick and he was very helpful and got my insurance at a good price.

The representative was excellent - patient with my questions and thorough in her explanation of the product.
Good discount on the phone.

Both Kai and Karen were brilliant
It’s so refreshing to speak to representatives who actually care about the customer and understand their needs.
Both are real assets to your company
I hope they are promoted within your organisation
Kind regards
Dr Azizullah

After some previous confusion in earlier telephone conversations about options for covering our unoccupied property, I was glad to speak to Sino today who clarified the choices and issued a 'fully comp' cover, which is what we actually wanted.

Customer service agent was very attentive and thorough with my needs.

Very helpful and knowledgeable representative.

Very professional, efficient and cheerful.

Very good and easy to deal with wouldn't hesitate to recommend.