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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent seller - I bought some water based dyes to create a green tinted moisturiser (hemp oil just wasn’t cutting it colour wise). They worked really well. I’ve bought a few other bits since then a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A wide range of good quality products all with detailed information and direction on how to use them. I love the recipes available and have already tried a few. The best thing though by far is the exc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I decided to make my own face balm and purchased all ingredients from Aromantic. They were delivered quickly, packaged well and lovely products that have made a lovely balm that is my go too moisturis... Ver mais

Classificada 2 em 5 estrelas

Service hasn’t been great since the transition to sell the company. Very disappointing that customers who regularly buy certain products e.g M F Emulsifier is not in stock at all for a while and was i... Ver mais

Informações sobre a empresa

  1. Fornecedor de cosméticos e perfumes

Escrito pela empresa

Browse through our range of natural skin care products and cosmetics at Aromantic. We provide organic and natural ingredients, recipes and courses for make-your-own skin, hair and beauty care products.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(182)

42 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery. Thoughtfully packaged. Lovely rose aroma.
It makes a lovely toner and is very versatile for making face creams.
Definitely recommended.

10 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Awful Customer Service

My experience as been awful. I spoke with 'Briony' --Horrid customer service. My packaging arrived torn, with a hole big enough for the product to be pulled out of, no sealing nothing. I expressed my concerns of contamination as I suffer with severe eczema. They initially responded and didn't even acknowledge my request for a refund or offer any alternatives, then when I pushed back and said they are not being helpful, they wanted to inconvenience me to return it myself instead of arranging a collection for me, to top it off their responses lost basic general mannerisms in their emails back to me to which at that point shows me the type of company they are -- what do they expect from a dissatisfied customer? Lastly they made it seem like they were doing me a favour and accused me of 'opening the bottle' advising as a good will gesture, they will accept the return despite the condition it arrived in. Will not be purchasing from them again.

7 de abril de 2026
Opinião espontânea
logótipo da Aromantic Ltd

Resposta da Aromantic Ltd

Hi Alan,

Thank you for taking the time to share your experience. I'm sorry we let you down.

I'm Benjamin, the owner of Aromantic, and I want to address this directly. You're absolutely right that your concerns about contamination, especially given your eczema, should have been taken seriously from the very first response. They weren't, and I apologise for that.

You shouldn't have had to push back to be heard, and you certainly shouldn't have been made to feel you were being done a favour when the product arrived in that condition. That's not the standard of care we hold ourselves to.

Since your experience, we have already put changed procedures in place for how we handle damaged-in-transit cases, including how we communicate with customers from the outset. Your feedback has been part of that.

If you'd be open to it, I'd welcome the chance to make this right personally. Please feel free to reach out to me.

Benjamin Borseth
Managing Director,
Aromantic Ltd

Classificada 5 em 5 estrelas

They have the best quality essential…

They have the best quality essential oils and cosmetic bases I’ve ever tried. They also advise recipes and branding for your own practice if required. I’ll definitely keep buying from them. I trust their name and the quality of the products they sell.

3 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love using Aromantic products for all…

I love using Aromantic products for all my personal skin care. There is an amazing range of oils and pure, effective products that do everything for the skin that it needs - at a fraction of the cost of cosmetic companies. Each one is described in detail for ingredients and applied use. They are constantly adding new interesting products such as passionflower oil - my latest delight. Ordering and delivery is smooth. I tailor make my own creams saving me £100s of pounds per year. Thank you Aromantica!

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Always good

Order quite often always recieved in good time with no issues. Sends data sheets requested promptly.

18 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best company for natural skincare products

I’ve been buying my oils and skincare products from Aromantic for some years now and find them the best supplier on the market. Their products are of high quality, they have a fantastic recipe site and all products are guaranteed. Totally trust this company.

17 de novembro de 2025
Opinião espontânea

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