Terrible
Terrible. They were supposed to be working with a company called ICAB yesterday to find my daughter and her flatmates emergency accommodation.the ordeal started for me at 5.30pm by 10.30pm they finally both approved the most basic accommodation that was not really appropriate for the circumstances- forcing the girls into shared accommodation as they would not approve what was appropriate ( a desperate attempt to reduce cost for them or the insurance or ICAB-it was unclear which!)I called them and was informed I may be charged as well for the call.AVOID AVOID AVOID!








