Choosing and buying a second hand car could be a stressful experience. However, our experience over the past couple of days has been a totally positive, reassuring, stress free and very professional... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Choosing and buying a second hand car could be a stressful experience. However, our experience over the past couple of days has been a totally positive, reassuring, stress free and very professional... Ver mais
A empresa respondeu
Was greeted by Mathew and kyle when I first visited Arrow motors and they were very welcoming. Left me to look around the car without bothering me and when I asked anything they were there to answer a... Ver mais
A empresa respondeu
I have recently bought a car from Arrow motor company and very pleased with the whole experience. Matthew and Kyle are friendly, pleasant and helpful, not your typical car salesmen they cannot do enou... Ver mais
A empresa respondeu
Just picked my Kia Sorento up today which was sat waiting for me all ready. I was informed it has some faults on the mot advisory but were taken care of before been picked up. Some parts needed orderi... Ver mais
A empresa respondeu
Arrow Motor Company is owned and managed by Ryan Trevelyan. I have worked for multiple different brands, selling both volume and prestige vehicles, as well as brand new and used vehicles. I decided I would use my extensive knowledge and vast experience, that I have obtained throughout my distinguished career, to set up my own car sales company. With my main focus being; to continue to deliver a fantastic customer experience, that all of my previous customers have already had the pleasure of experiencing. Here at Arrow Motor Company, we place great emphasis on putting our customers first. Whether it’s a new or a used car, we can source our customers their perfect next vehicle. Our inside knowledge of the profit margins that dealers have across new cars, mean that we are perfectly placed to negotiate the best possible price on a brand new car for you. We also stock a wide range of used vehicles, to suit many different requirements and budgets, all of which are very competitively priced. When it comes to buying cars for our stock, we are very particular about finding the right cars. We personally make sure that we only stock vehicles which adhere to our very high standards in relation to; Age, Mileage, Specification, History and Condition. All of our cars are hand selected, independently health checked and are fully HPI clear. We think that buying your next car shouldn’t be a difficult process, which is why we make buying a car as easy and as hassle free as possible. If required, we can provide our customers with some fantastic finance options. Through our wide panel of lenders, we can offer our customers a range of different finance options, with every customer getting a personalised quotation, regardless of their credit score and credit history. We are confident that we can get almost anyone accepted on finance with one of our many lenders, even if they have a poor credit score. Every car we sell comes with a minimum of 3 months warranty, a number of our vehicles actually come with the balance of their original manufacturers warranty. We also offer our customers the option of an extended warranty, for a small additional cost, as we know that the majority of our customers can see great value in worry-free motoring. We take pride in our fantastic reputation, but don’t just take our word for it, we would urge everyone to read our reviews on the testimonial page of our website. All of which have been left by customers who have previously bought a car from ourselves. Why not get in touch with us today and see how we can help you purchase your next car?
Unit F7-F8 Morton Park Way, DL1 4PQ, Darlington, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
After a hassle free, leisurely, no pressure visit to the garage to check out a car I’d came across online, I was greeted by Matthew who certainly displayed the highest level of customer service I’ve came across. His knowledge and understanding of the trade was in abundance.
He went above and beyond to make sure my experience was smooth and hassle free.
I’m more than happy with the Mercedes CLA and the service that was provided.
I’ll be back again for certain

Resposta da Arrow Motor Company
I don’t normally do reviews because I can’t be bothered.
But, on this occasion, I’ve taken a minute out of my hectic schedule to do so.
The reasons for this is simple…
1: The team there are some of the best I’ve ever met.
2: The car is one of the best and tidiest second hand cars I’ve ever seen.
3: The overall experience was quick and pleasant. I would definitely buy from them again.
Now, I must get back to my day.

Resposta da Arrow Motor Company
My experience at arrow motor company was perfect as it is every time. Me and my partner have bought 3 cars in total now from arrow and we wouldn’t go anywhere else from start to finish superb service thanks again to all staff.

Resposta da Arrow Motor Company
Can’t recommend highly enough. All staff were friendly and knowledgeable. As I was travelling quite a distance, Matt provided a video (with commentary!) car looked great so arranged to test drive.
Could not have been happier. All paperwork and formalities done within an hour and I was on the road home.
Would have no hesitation recommending Arrow Motors to anyone. Very happy 😃

Resposta da Arrow Motor Company
Absolutely outstanding service from Matthew, I went with my eye on a specific car and Matthew could not have gone into anymore detail about it he made sure he explained everything thoroughly and made us feel so welcoming as sometimes it isn’t little daunting walking into a car sales but we had no doubts at all. He even went above and beyond to make sure we had the car the next morning in time for me going to work so I couldn’t credit this him enough! So thank you so much!

Resposta da Arrow Motor Company
Fantastic customer service, very genuine people that are extremely helpful, polite and professional. Dealing with Matthew was a breath of fresh air, super efficient and attentive to detail. There was a slight issue with an unforeseen warning light, the issue was fixed very efficiently whilst a courtesy car was provided. They clearly love what they do as they do it so well.
I can highly recommend Arrow Motor Company.

Resposta da Arrow Motor Company
It was an absolute pleasure to buy my car from Arrow Motors, Matthew was brilliant, he went through all of the details extremely comprehensively and also his knowledge of BMWs was phenomenal. I could not fault a single thing in the whole process and I could not recommend them higher. When it comes to buying my next car I’ll be back to see Matthew first. Thanks again, one very happy customer.

Resposta da Arrow Motor Company
Bought a white Golf GTD from them a few months ago, best experience I’ve had buying a car. Spot on and great car had no issues.

Resposta da Arrow Motor Company
What a great experience start to finish. Bought an Audi A4 Allroad and what a beauty of a car it is. Big thanks to Matt who was brilliant from start to finish! Well worth the 8hour round trip! If thisnisnyour first time or 10th time buying a car I would Definitely recommend

Resposta da Arrow Motor Company
Many thanks to Arrow Motors! Especially
Matthew who explained everything so well in regard to the whole process. Assisting me with changing over both tax details and insurance to get me safely on the road. Taking the time to make sure the car was in perfect condition for me. Providing advice and guidance when I had to make a no fault claim and just being there to talk to after having it for a couple of months.
Highly Recommend the great friendly and professional service. Thank you for my super car I love it !!

Resposta da Arrow Motor Company
Really friendly and genuine. Gave me a fair value on my trade in and the car I bought was in the condition as described at a good market price. Matthew made the whole process as straightforward and open as possible. Can’t ask for more from a car dealership

Resposta da Arrow Motor Company
Spotted a car suitable car and phoned to book a viewing/test drive. Matthew was knowledgeable and helpful, just handed me the keys and I was off for a spin. Gave me a fair price for my battered trade in, and the whole deal was done & dusted without any problems. Would recommend Arrow to anyone looking for a decent used car.

Resposta da Arrow Motor Company
Very friendly and helpful. Did me an excellent deal all round. Aftercare was excellent. Many thanks to Mathew and Ryan.

Resposta da Arrow Motor Company
Amazing service from Mathew from start to finish, I would highly recommend Arrow Motors to anyone wanting a car you will not be disappointed.
Sorry Mathew that you had to put up with my two daughters pestering you before I arrived with what car they wanted.
I had seen a car that looked perfect for me, advertised on the AutoTrader website. Naturally I checked out the seller, Arrow Motor Company, and felt completely reassured by their 100% 5 star reviews. I contacted Arrow and spoke with Matthew who was extremely knowledgeable, friendly and transparent with me. I subsequently made a viewing and purchased the car. Matthew ensured the whole process was seamless. I can assure any potential buyer that the service provided by Arrow is impeccable. Matthew and the team at Arrow Motor Company go above and beyond to ensure the buyer receives not only a 5* experience but also a 5* vehicle.
Matthew was very helpful and helped me get the finance on my new car, couldn’t recommend them enough if your in the market for a new car arrow motor company is the place to be!

Resposta da Arrow Motor Company
I’ve had a brilliant experience with Arrow Motor Company. Matthew and Ryan have both been amazing and very helpful through the whole process. The car is amazing and they have checked in with me multiple times since buying. I would definitely recommend them.

Resposta da Arrow Motor Company
My experience with Arrow Motor company was amazing and more , Matt got me sorted with a new car which is a fabulous Vauxhall corsa which is a pleasure to drive , Matt you are amazing 👍🤩

Resposta da Arrow Motor Company
Excellent customer service all round no fuss fast and professional smooth and painless fantastic

Resposta da Arrow Motor Company
Bought my first car from Arrow Motors and it couldn’t have gone smoother! Matthew was great and incredibly helpful for any questions we had. Customer service was spot on, and made the experience of buying my first car so easy. Highly recommend☺️

Resposta da Arrow Motor Company
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.