Overall, there were no issues except I was waiting for the reply for 5 days when I contacted the support. But it was July, vacations, so I can understand it. :)
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Firma dodala rozbite zrkadlo. Asi dopravca. No po upozorneni, ze je zrkadlo rozbite a teda som si ho nepravzal, firma reagovala velmi zvlastne. Mal som nahanat dopravcu, lebo oni nevedia co sa deje. A... Ver mais
A empresa respondeu
Hi. The mirror is beautiful. The only one thing which could be better is lenght of the power cable on the mirror. The connection to power was slightly complicated. Especially in cases with larger mir... Ver mais
všetko zatiaľ ok. objednal som si dve rovnaké zrkadlá naraz v ten istý deň. jedno mi prišlo už po týždni v piatok 20.11.2020 a druhé dúfam že príde tento týždeň. neviem prečo ich neposlali naraz. troc... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Spoločnosť Foram, známa pod značkou Artforma, je popredný výrobca LED podsvietených zrkadiel v Európe. Neustále zdokonaľovaný výrobný proces a mnohoročné skúsenosti v odvetví sú zárukou najvyššej kvality výrobkov s prakticky neobmedzenými možnosťami úpravy.
Informações de contacto
Eslováquia
- artforma.sk
3,5
Aceitável
182 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nedokazali odoslat tovar na dobierku aj…
Nedokazali odoslat tovar na dobierku aj napriek tomu,ze to ponukaju pri platbe.
25 de fevereiro de 2025
Resposta da Artforma
Dobrý deň,
Je nám ľúto, že sa vám nepodarilo dokončiť objednávku. Chcel by som len vysvetliť, že možnosť dobierky v našej spoločnosti existuje, ale máme obmedzenia na veľkosť a hodnotu objednávky, ktoré vyplývajú priamo z obmedzení v kuriérskej spoločnosti. Žiaľ, Vašu objednávku nebolo možné z technických príčin zaslať na dobierku, no ihneď po zakúpení sme Vás kontaktovali o prípadných iných možnostiach platby. Ak máte ďalšie otázky, kontaktujte ma.
S pozdravom
Tím Artforma
no delay,
no delay,
mirrors were very well packed - protected for transport,
nice mirrors
8 de fevereiro de 2025
Super zabalené
4 de janeiro de 2025
Ordering quick and easy, good product, recommend.
27 de novembro de 2024
Resposta da Artforma
Good morning,
Thank you for sharing your feedback. We are very sorry to hear that the quality of our product did not meet your expectations. We strive to ensure that our products are always of the highest standard.
We are committed to resolving any issues, so we kindly ask you to contact our customer service team directly. We would like to learn more about your concerns and find the best possible solution.
Thank you for your feedback—every comment is a valuable insight that helps us improve further.
Kind regards,
ARTFORMA
Fakt krasna skrinka
20 de outubro de 2024
Mirror was delivered broken
Mirror was delivered broken , we raised the claim and they wrote us back and were saying that we broke it. THIS COMPANY NEVER AGAIN
19 de agosto de 2024
Resposta da Artforma
Dear Martina,
Thank you for your feedback. We would like to clarify the situation regarding your claim. You removed all the protective stickers from the back of the mirror, which clearly stated not to do so before checking the condition of the product. As per our policy, once the mirror has been hung, we cannot accept claims for mechanical damage, as we are unable to verify when the damage occurred. Unfortunately, we cannot accept the claim for the broken corner after the mirror was installed on the wall.
Kind regards,
ARTFORMA TEAM
L75 130x90 Premium line, demister, dual color
L75 - 130x90 Premium line, demister, dual color
Great mirror BUT
Back of the mirror is flat, no hole for the cables so it moves on the wall, because it does not have any strong foundation behind it, only cables in the middle. They should have used hinges or legs of some kind or make a hole for cables. This is a big design flaw. 3times cheaper mirrors have this…..
It came with a broken corner. It is a small issue but it is a mirror for 700+ european money. You could not see it because it was hidden under the foam corner and only visible after getting it all out when installing. So just make sure to get the mirror all out, right after you receive it… (I didnt have that chance)
Otherwise it looks beautiful. Led stripes look great, I can change the color (but only between 3000-6000kelvin?). Suggestion to the producer is: I would have appreciated if it could go down to 2200 (at least) for a relaxing color temperature while taking a bath. If it was zigbee conectible super awesome.
You see nice stripes just like on the picture (premium kine dual color). You cannot see the led light bulbs really. Only when you look super close so that is great.
Demister (heating of the mirror) works great.
Strength of the dual color light (premium line) is good but shaving and makeup could be not what you expect. It is only OK because you have the bottom led stripes and you can come close. If there were only top lights I would not be able to do the job.
Buttons for demister and light are great. I hardly see the markings after touching it with my hand which is great. They are lit up even when light is off for a nice cold white effect, but you can totally turn them off for the night, which is even better. Change of the color - kelvins is simple but it is hard to get the strongest blue or strongest yellow because it goes round and round. But this is really a small issue.
I would buy again. :)
19 de agosto de 2024
Resposta da Artforma
Good morning,
Thank you for taking the time to share your detailed feedback.We're happy to hear that you appreciate the overall look and features of the mirror, such as the LED stripes and demister function.
We sincerely apologize for the inconvenience you experienced with the damaged corner during delivery. Even though the issue was hidden under the foam, we understand the disappointment, especially with a high-value item like this. In the future, we always recommend fully inspecting the product upon receipt.
Regarding your comments about the mirror's flat back and cable placement, we truly appreciate your input. Feedback like this helps us improve our design for future products. We will pass your suggestions about creating a hole for the cables or adding hinges to our product development team for consideration.
We also take note of your suggestion about a lower color temperature for a more relaxing bath experience and better connectivity features like Zigbee. These are excellent ideas, and we will consider them for future updates.
Thank you again for your honest feedback and your positive attitude despite the issues you faced. We're glad to hear that you'd consider purchasing from us again, and we hope your mirror continues to meet your expectations.
Kind regards,
ARTFORMA TEAM
rychle dodanie
29 de julho de 2024
Sklamanie
K zrkadlu bol kratky privodny kabel. Musel som dokupovat dalsi.
Displej s pocasim ma slabe pozorovacie uhly. Z uhla dobre nevidno a treba sa nahybat.
14 de janeiro de 2024
Resposta da Artforma
Dobrý deň,
Je nám veľmi ľúto, že zrkadlo nespĺňa vaše očakávania. Avšak, doposiaľ sme nedostali žiadne predchádzajúce hlásenie o tomto probléme. Prosíme vás, aby ste nás priamo kontaktovali na hello@artforma.com pre objasnenie situácie.
S pozdravom,
ARTFORMA TEAM
I was satisfied with delivery and…
I was satisfied with delivery and quality of mirror
10 de junho de 2024
the company gave a total refund on a…
the company gave a total refund on a damaged item. Moreover they proposed alternative options to manage the issue.
Customer experience is great.
3 de junho de 2024
Very nice design
Very nice design, delivery stated in the expected date and packaging safe enough. We are satisfied.
19 de maio de 2024
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