The website experience wasn't great and we weren't convinced about which product we'd receive but we went ahead and ordered a majestic wall bed. Reviews had been pos+ about the bed, but many compla... Ver mais
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Leia as opiniões dos outros
I unfortunately damaged a part during assembly of a wall bed. I contacted the customer service team and they were so helpful and quick to respond. Would definitely recommend and will shop here again!... Ver mais
Price ok, product pretty decent. Some holes not cut exactly in the correct spot necessitating small adjustments, otherwise all good.
I received, built and installed my BC-01 bed last year. Everything very clear and easy to do (I did it solo, with care). We bought their mattress and the whole thing works very well and is reported... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.
Informações de contacto
84-86 Great Northern Terrace, LN5 8HJ, Lincoln, Reino Unido
- 01522511185
- info@arthauss.co.uk
- arthauss.co.uk
Sem histórico recente de solicitação de opiniões
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Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
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I was nervous about ordering this bed…
I was nervous about ordering this bed as it’s a big investment. But I didn’t need to worry, it is so well made, and so comfortable! It’s transformed my little studio flat into a space that I love. Delivery was hard as I’m on a main London rd.. but the drivers managed it. Please note though…making the bed is not easy, I got two builders to put it together, it took them 9 hours. I would not try and make this myself unless I had a PHD in making wall beds 😅
Great products
Good communication about delivery. Good customer service. Products delivered with care. Ordered a wardrobe and drawers. Self assembly could of been made easier on wardrobe if parts were labelled. The parts for the drawers were labelled
Good quality furniture and very happy with purchase
Great product
Great product, finally got it assembled. Happy with the look and it seems a sturdy design. Just wished better assembly instructions. Took me probably 8hours.
Amazing Company
Easy ordering process, excellent quick delivery and quality of furniture amazing. I will definitely be ordering more from this company.
What a great company and product
What a great company and product. I purchased a wall bed from Arthauss and the whole experience was flawless. Easy to order, delivery guys very polite, punctual and helpful. Great customer service as a part broke while I was installing the wall bed and it was replaced in a couple days. I would highly recommend Arthauss! 5⭐️
Everything was great
Everything was great – both the delivery and the wardrobe itself. The only thing I didn’t like was that the wardrobe parts were not labelled (like A, B, C), so it was harder to understand which pieces needed to be connected during assembly
Great bed! A bit of a challenge to build.
The order process and delivery of the item I could not fault 5 ⭐️.
Only thing I could fault was the esembly instruction. 2 items out of about 25 were marked with an identity sticker! So working through the instruction took some time as I had to unpack all the boxes (13) and lay everything out so that I could find the correct piece.
Overall the bed took me 7 hours to build, but once up the bed is great. One thing I would change the door hinges and the door spring mechanism as these are not great once attached to the bed and keep coming off. There are better ones on the market.
Excellent company
Very good service it arrived earlier than we expected. Extremely happy with the wardrobe. Also delivery men were great and very helpful and polite.
Overall an excellent company to deal with.
Bought an entertainment unit last year…
Bought an entertainment unit last year finally finished I lov it very well made deffo recommend
Great service
Great website. Very happy with my purchase, communication with them was amazing. Quick delivery.
Highly recommend
All boxes ticked
All boxes ticked! Good communication pre delivery. The delivery guys were very good. The bed quality is very good. All in all, very good! Thank you!
Thank you for a very good service …
Thank you for a very good service from start to delivery everything went well and your staff were all very helpful and polite and dealt with each request immediatly
Delivered early.
Delivered early.
Bunk bed for my grand kids, they love it.
Its sturdy and well put together, best i can describe it, its QUALITY.
Nice wardrobe but double the build time!!
Arthouss themselves were fine no issues at all apart from the shipping time quite a while before we receive our wardrobe.
Just the instructions with the wardrobe were terrible. Took myself about 6-7 hours to build them had to add additional support to the frame. Looks fantastic all finished and the l.e.d lights give the wardrobe a nice feel.
The purchase process was seamless with…
The purchase process was seamless with good communication from Arthauss, however when contacted by the delivery company who asked if they could deliver at 6am I categorically and emphatically said absolutely no earlier than 7am, due to personal family reasons…the delivery company simply ignored my request and without any further communication, knocked on my door at 6am!…it caused significant problems.
Lovely tv unit
Lovely tv unit, it took some time to assemble it but was worth it
Order arrived exactly on time
Order arrived exactly on time. All brought into house and placed where we wanted it.
We put it together ourselves, little bit awkward but we managed it. Very pleased with final result. Would definitely recommend.
Just not great
Parts missing, chipped, just overall unhappy, draw sliders bent. Got the joiner coming to put new ones on.

Resposta da Arthauss Furniture
Great communication & arrived on time.
There was great communication from them between ordering & delivery. I received updates, and chances to check the delivery address was correct. It arrived early within the dates estimated when ordering. It arrived on the date they had confirmed, & I received a text about an hour before it arrived to narrow down exact delivery time. Cheerful delivery drivers brought it all into the hallway for me. Nothing bad to say.
The item I bought was available for different prices from many retailers online, but I ordered from Arthauss because they had the best reviews for customer service, and happy customers who recieved what they ordered on time. And that was my experience with them too.
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