The sales representative was very helpful and worked with us as we are a nonprofit trying to help in our community. The month you had free delivery made it all possible. The representative here who i... Ver mais
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Leia as opiniões dos outros
Barry, with Artificial Turf is a true professional. He answered a thousand questions, was patient but kept checking in as I waited for our landscaper and was extremely organized. The product was exac... Ver mais
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it's been two weeks since installed, love how easy clean up for dog is. it took him just a little time to adjust to new area but now it's perfect. Winter clean up should be a breeze now
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Although we have not installed the artificial turf, it came and was delivered perfectly, along with the adhesive strip in the mail to complete the delivery. A competitive price also, was much appreci... Ver mais
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Informações sobre a empresa
Sobre Artificial Turf Supply
Escrito pela empresa
Artificial Turf Supply sells the highest quality artificial turf products at the best values to businesses & consumers nationwide for residential, commercial, playground & athletic turf applications.
Combining our easy-to-use, customer-oriented website and our high-quality products, Artificial Turf Supply has become one of the leading fake grass supply companies.
This innovative approach to artificial turf & synthetic turf has given our customers the freedom to receive price quotes on artificial turf & even find a turf installer through our online artificial turf portal.
Our synthetic turf products are manufactured from the highest quality components in the world, making our suite of synthetic turf & artificial grass products stronger, safer, softer and more realistic than any other synthetic lawn grass on the market!
No matter what synthetic lawn solution you are after, the Artificial Turf Supply experts have you covered!
When you buy artificial turf, you can enjoy all of the benefits listed above as well as:
No Watering, No Mowing, No Weeding, Child, Pet & Environmentally Safe, No Need for Chemicals, 20-25 Year Life Expectancy, Increased Property Value, Pays for Itself (in Water & Maintenance alone).
Realistic, life-like, year-round play! Questions? See our FAQ’s or Ask Us.
Informações de contacto
2205 Faraday Ave, Suite J, 92008, Carlsbad, Estados Unidos da América
- (877)525-TURF
- salessupport@artificialturfsupply.com
- artificialturfsupply.com
4,8
Excelente
478 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Artificial Turf Supply
Thanks Nathan! We appreciate the kind feedback.
Megan was very helpful and got my…
Megan was very helpful and got my materials on time
11 de junho de 2024
Resposta da Artificial Turf Supply
Thanks for sharing, we appreciate the kind words!
They recommended Yony Gonzalez for…
They recommended Yony Gonzalez for installation of 80-TS
Yony and his team exceeded our expectation and did very high quality job
Very happy with workmanship and quality
17 de maio de 2024
Opinião espontânea
Resposta da Artificial Turf Supply
Thanks for sharing! We are thrilled to hear your project surpassed expectations. Enjoy!
Extra fees add up
Wow, I got a decent cost per sq. ft. on 35 oz putting turf if I pick up it from Tracy. I have an up charge labeled "shipping" to wrap the turf. I have two rolls at 15' x 12' so paying to wrap both. For ease of fit in my truck I asked to roll loosely on 12' versus 15'. I was told that's an additional charge per roll, in addition to what I am already paying, to wrap the rolls. So now I'm paying to wrap them paying again to wrap? WT#? I'm driving 263 miles round trip to pick up the turf. Adding in the fees with this turf company I found 50oz turf, through another supplier/company, at only $42.00 total more for the same sq.ft. and no added fees. Do some research as this turf company has too many extra fees that add up.
30 de maio de 2024
Opinião espontânea
Resposta da Artificial Turf Supply
Thank you for the feedback and we are sorry that we weren't able to help with your turf project. While we strive to keep our turf costs low and handling fees transparent, we appreciate your input as it helps us improve our services.
I made contact via email
I made contact via email. Received fast response that was informative but not pushy. They gave me a recommendation of an installer in my area. (Very rural north Georgia mountains). The installer came immediately from over an hour drive away to look at my project make recommendations and give me a materials and installation price. Only glitch was getting samples because I have multiple homes and samples went to the wrong address. The installer did the work faster and earlier than expected and we love the results. Thank you we took a red mud and weeds back yard and turned into a great place to spend time.
28 de maio de 2024
Resposta da Artificial Turf Supply
We love to hear it! Thank you for sharing, we are honored to be a part of making your backyard come to life!
The installation crew did a great job
The installation crew did a great job. My yard looks awesome! Very pleased. Now I’m thinking I should have don’t front and back.
28 de maio de 2024
Resposta da Artificial Turf Supply
We appreciate the kind words and are ready to support you when you want to start the next phase of your project. ;-) Thanks, Ray!
This artificial turf is very high quality.
This artificial turf is very high quality. The shipment came when promised. The sales staff is professional. My questions were answered quickly. I would recommend this company to anyone with active big dogs.
5 de maio de 2024
Resposta da Artificial Turf Supply
Thanks for sharing, Terri! We hope you and your pups enjoy the turf for many years to come.
Highly recommend
* Great communication and responsiveness by agent. * Good selection of product samples to choose from
* Excellent installer recommendation
5 de maio de 2024
Resposta da Artificial Turf Supply
We appreciate the feedback, thanks Maria!
Overall
Overall, it was a great experience dealing with this company. After installing the turf looks very good high-quality material. Enclosing, I would like to say this was a good experience with your company and your product. Thanks.
30 de abril de 2024
Resposta da Artificial Turf Supply
We love to hear that! Appreciate the kind feedback.
Resposta da Artificial Turf Supply
Thanks, Jason! It was a pleasure helping you with your turf project.
Wrong Length and Resolution
Raul was great to work with when ordering, but We were sent one piece that was significantly short.
My first review was not good, but after a few phone calls and emails, Jessie resolved this issue beautifully, and they are sending our replacement piece. Jessie was patient, caring and understanding to our issues.
We are very happy with how this was resolved, and we love the quality of this turf.
We purchased 80t. It is thick and soft, and beautiful around our pool area. We would highly recommend this company.
22 de abril de 2024
Opinião espontânea
Resposta da Artificial Turf Supply
Thank you for allowing us the opportunity to resolve this for you. I will pass along the feedback to the team, we appreciate your business!
Great professional company to work with
Great professional company to work with
Made the process very simple
16 de abril de 2024
Resposta da Artificial Turf Supply
We appreciate the feedback, it was a pleasure helping you with your project!
Resposta da Artificial Turf Supply
Thank you, Vince! We look forward to helping with your next turf project.
Resposta da Artificial Turf Supply
We genuinely apologize for your experience and understand the frustration of not receiving your materials in a timely manner. Upon investigating, it appears that your materials were indeed dispatched promptly, and they are currently in transit. However, we recognize that delays can occur in shipping, which might have led to the misunderstanding.
I want to assure you that we take your situation seriously and will use this as a learning opportunity with our team to better improve customer experience.
We value your feedback and appreciated the opportunity provided to rectify the situation.
Prompt courteous responses during…
Prompt courteous responses during purchase process. Great customer service
4 de abril de 2024
Resposta da Artificial Turf Supply
Thanks for the kind review, we appreciate it!
Kyle was great to work with
Kyle was great to work with who is efficient and was very good about giving me hints on how to go about installing my own. The company was great. Everything was done professionally and the turf arrived quicker than I thought it would.
27 de março de 2024
Resposta da Artificial Turf Supply
Thank you for sharing, we are thrilled to hear of your fantastic experience. We appreciate your business!
Resposta da Artificial Turf Supply
Appreciate the feedback, David! Thank you for your business!
Great service and communication
Great service and communication. No issues at all. Great pricing and quick shipping. Quality turf.
11 de março de 2024
Resposta da Artificial Turf Supply
Thank you for sharing! Glad you enjoyed the process and we are confident you will enjoy the turf for many, many years to come.
Megan Conlee is amazing!!
Megan Conlee is amazing!!! She is very knowledgeable and willing to help guide you. I would highly recommend this company and especially Megan to anyone that is looking to purchase artificial turf. She takes the time to answer all your questions in a polite and respectful manner. A true 10 out of 10 in customer service.
2 de abril de 2024
Opinião espontânea
Resposta da Artificial Turf Supply
That's what we love to hear! Thank you so much for sharing, we will pass along the kind words to Megan. Appreciate the feedback!
I was pleased with entire experience…
I was pleased with entire experience with all my interactions with Raul from Artificial Turf Supply. The shipment came well packed in a huge truck. The putting green and fringe were in excellent shape. The product from looking elsewhere was of very high quality. That is why I gave Raul five stars. Thank you kindly ⭐️⭐️⭐️⭐️⭐️
20 de março de 2024
Opinião espontânea
Resposta da Artificial Turf Supply
We appreciate you sharing your wonderful experience! Looking forward to seeing pictures of your new and beautiful putting green!
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