ASAP 24/7 Plumbers Opiniões 

108
•
TrustScore: 1.5 em 5

1,7

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

1 because I can't give 0. TERRIBLE. They are criminal and very dishonest. Extrotionate pricing, specifically waste time as to get to the extra hour. Charge 20% VAT and 20% "admin fee". unclear pricin... Ver mais

Classificada 5 em 5 estrelas

I was pretty far from the area they covered and the house was flooding, luckily the plumber, John managed to get to my house within the hour. I am so thankful and very happy with my service

Classificada 1 em 5 estrelas

Extortionate price, extremely unclear terms. Full price only known after arrival. Hidden 20% admin fee added in addition to 20 % VAT charge. Will never use again.

Classificada 1 em 5 estrelas

I needed someone desperately to stop a leak and I asked several times on the phone what their hourly rate was, it wasn't a great line and sounded like £80 per hour, guy turned up and wanted me to sign... Ver mais

Informações sobre a empresa

  1. Canalizador

Escrito pela empresa

Local experts - Leaking Taps & Tanks, Boiler Repairs, Blocked Drains, Toilets, Sinks, Shower Repairs. Quick response and FREE quote call 0795 674 3404. Welcome to our emergency plumbing services, where your urgent needs are our priority. We understand that plumbing crises can strike at any time, causing stress and disruption. With a team of skilled professionals, we are dedicated to providing prompt, reliable solutions to restore your peace of mind. Our experts are equipped with state-of-the-art tools and techniques, ensuring efficient service tailored to your specific issues. Committed to quality and customer satisfaction, we offer transparent pricing and swift response times to keep your home safe and functional. Trust us for all your emergency plumbing requirements—your satisfaction is essential to us. Let us handle the plumbing challenges, so you can focus on what truly matters. Our services: Heating Central Heating Repair Immersion heaters repair Water heater repair Unvented hot water cylinder repairs All Boiler Repair Annual Services Plumbing emergency Sink repairs Tap repairs Toilet Repairs Leak detection and repair burst pipe repair DRAINS Drain Repairs Drain Jets cleaning Downpipes & Gutter Cleaning Drain Unblocking Saniflo installation and repairs Why book with us Rapid response 24 hours availability Gas safe accreditation AREAS we cover Romford, Chelmsford, Ilford, Greenwich, Woolwich, Dartford, Grays, Brentwood, Basildon, Epping, Stratford, Barking, Dagenham, Rainham, Chingford, Woodford, Walthamstow, Ockendon, Upminster, Hornchurch, Billericay and areas around. Need another service? Contact us and let us know what you need!


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,7

Todas as opiniões

(108)

108 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely atrocious and keep away from…

Absolutely atrocious and keep away from them at all costs. Their prices are unacceptable, all I needed was my toilet to be fixed and they charged me absolute fortune, his work was very messy and he left a pipe hanging out and to top it off he left and didn’t turn the water back on. I called him this morning very angry and I had every right to be angry, and he audacity to shout back at me and blamed me he didn’t turn it. Their quality of plumbers is atrocious and their pricing is unacceptable for the work they do!

22 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This so called company is a disgrace…

This so called company is a disgrace stay away from them. They make up prices as they go along. My house was flooding from the ceiling like a river and in a panic I called this company by mistake alongside another plumber. When I realised I cancelled before their plumber arrived they charged me a call-out fee of £100. I asked for them to be understanding because it was an honest mistake made in panic. They refused to back down and from what I see they have conned many others I paid them £700 for nothing

5 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t use this company

Don’t use this company. We were charged a high (nearly £90) call out fee and were told we’d receive a quote for some work within a couple of hours. Five days later nothing. I called several times and was each time told someone would call me back but they didn’t. It seems we have lost our money!

10 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Way too expensive

Work clearly finished within one hour, deliberatlely stretched out to two, admin fee outrageous. Was told callout 89.00, too stressed to read read small print, bill of £1200. DO NOT USE.

6 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY, THEY ARE A SCAM AND WILL CHARGE YOU A HUGE AMOUNT WITHOUT CARRYING OUT ANY WORK.

GO TO A REPUTABLE PLUMBING COMPANY INSTEAD.

19 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute rip off

Absolute rip off. Needed a waste pipe replacing. Plumber disappeared for 3 hours. Offered to come back the next day, arrived 3 hours after he said he would, ended up getting charged nearly 2 grand. Insane. Never ever use this company.

27 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute rip off company

Absolute rip off company. Water pouring from our ceiling with no stopcock in the house to switch it off I found these guys from a quick google search and rang them in a panic to get them to come and switch off the water from the mains on the street. They advised a £99 call out charge.
When the plumber arrived he was rude and in no hurry to get the water off, which was pouring into our lounge, until he’d assessed and got a quote emailed to us and agreed. The quote came through at £629 per hour or part there of. Hugely excessive but we were left with very little options given the circumstances. He started advising he might not have the part to fix the pipe (not a difficult fix in the end!) and would have to go get it and we’d be charged for the time he was away, after saying we’d just have to water switched off he miraculously found he did have the part. Took him just under an hour and we got a nice little surprise admin fee of £162 on top that was in the small print of the quote (which in our haste to get the water to stop pouring we didn’t read). Less than an hours work and a simple fix turned into over £1100. To say we feel taken advantage of is an understatement.

27 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use

I would give 0 if I could. Do not use! The engineer come out quoted me £1400 including VAT to take a bath panel off and fix the a leak and put the bath panel back on! Upon leaving my property he told me he had to charge me £2400 as there was more work. At no point doing the work did he tell me it would cost more. He completely damaged my skirting board and bath panel. Received the report said recommendations- at no point did it say the job had been completed. The invoice states their labour fee was £1700?!Spoke to the manger Simon , who was awful and tried to justify their prices! No parts were used apart mastic £15. I will be taking legal action on them and reporting them to trading standards as this company should not be operating at all! They are a scam and break every consumer law going

21 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Excessive pricing.

Charged a £59 call-out fee, which seemed very reasonable at first. However, for what turned out to be a simple blockage — later cleared by another plumber in around 35 minutes — this company wanted to charge over £250 per hour.

This wasn’t late at night or during the weekend either; it was early afternoon on a normal weekday. I completely understand and expect emergency rates, but anything over £150 per hour for this type of work feels excessive. In my opinion, the pricing was completely unreasonable.

14 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Find another plumber

their bullshit website saying "no hidden fees" is a lie. They charge £48 to show up and then charge outrage amounts for anything they touch. They charged me £210 pounds for opening a cabinet. Be careful, and try and find someone else.

15 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Complete rip-off company.

Complete rip-off company.

I sincerely regret contacting and engaging with this service.

I contacted ASAP24/7 Plumbers Ltd because a member of our club reported there was no hot water. After checking the commercial boiler cupboard myself, I discovered a small leak dripping onto the boiler, apparently coming from a heating pump. This had triggered the safety fuses and cut the electricity supply to the boiler.

I called ASAP24/7 Plumbers Ltd and was told the initial call-out charge would be £150, plus any labour and materials required. I agreed.

Their engineer arrived around two hours later. After only a very brief inspection, he immediately claimed the pump was “gone” and that it was “a miracle the place hadn’t caught fire.” Almost instantly, he quoted me nearly £1,400 to repair it, or £4,300 to replace it if it couldn’t be repaired. I was shocked.

He said he would “try his best” to repair it and asked me to confirm by text message that I approved the £1,400 work. About 10 minutes later, he said another part also needed replacing and that it would cost an additional £320, again asking me to confirm by text.

Another 10 minutes later, he told me the office would email me a quote which I would also need to approve. By this point, the work was already underway and I had already twice confirmed the £1,400 and £320 charges.

Shortly afterwards I received the quote and discovered hidden within the contract an additional “admin fee” of 20% of the total cost — another £389 added on top.

So in the end, for roughly an hour’s work to stop a small leak and replace unspecified “materials,” they charged me almost £2,800.

To make matters worse, they still could not guarantee that we would actually have hot water afterwards because, according to them, they had “only fixed the leak.”

Absolute joke of a company. You’ve been warned.

11 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Scam. Paid 500 pounds for absolutely nothing. Had to cancel to avoid a 1000 pound invoice on a minor repair that costs less than 150. Not sure the “plumber” had any idea what he was doing

9 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Complete SCAM

Absolutely terrible!!!! DO NOT GO WITH THIS COMPANY!!!! That is a WARNING! They not only rip you off, their engineer knew nothing about plumbing ; woke everybody up in the night drilling and vacuuming; broke my lavatory flush, spent two hours talking rubbish and went in to my room when the Bank was verifying the extortionate payment. In fact, I had to call another plumber in to finish his mistakes. Please, please, please, learn from my £1, 200.00 mistake!

27 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not be scammed


Do not be scammed - they quote a call out of £45 add vat . Show up literally do nothing and quote extortionate prices - avoid !! And only when engineer or plumber is at you property do they give you the ridiculous quote of…
Hourly Rate (per hour or part hour): £299
Administration Fee: 0.2 of the total bill (Decimal..!!!
Cowboys hoping for a quick and easy buck!

28 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Never use again they are thieves

Never use again they are thieves
They ripped off house hold especially when they realised old people in the house they start arguments.
Find out fault in boiler stupid machanic spent 45 minutes and I said what the prophet really I am looking I realised he don’t know anything so I said take call out charges and go.
He start arguments and charge me 460 pounds for nothing.next day we call another boiler man and he fix within 30 minutes and he charge me £70.it was sensor issues.
24/7 ASAP simply rubbish and I request to everyone do not use them please.

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM COMPANY AVOID AT ALL COSTS

SCAM COMPANY AVOID AT ALL COSTS
Would give 0 stars if that was an option
Workers work at 1 mile per hour to make sure work trips into the next hour, one guy was like a statue I have NEVER seen anyone work so slowly
Highly unfair practice of charging for the whole hour even if they work 1 minute of an hour, gives staff no incentive to work efficiently, COMPLETE SCAM!
They add HIDDEN FEES into the small print of the invoice such as trying to charge extra for the jet wash, even though they use YOUR WATER!
The admin fee is 20% which is a complete SCAM, it costs no more to send an invoice for a £200 job than a £1000 pound job, highly unusual, should be reported to trading standards
People in the office on the phone are dishonest and do not explain honestly about how much things cost and the hidden fees
Conveniently they don't speak English when they are under pressure and are caught lying
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES THEY ARE A COMPLETE SCAM the will charge you 5x the rate of a job for what it should be, their fees are expensive, their worker are slow and inefficient and their staff are extremely rude
VERY DISHONEST PEOPLE,
DO NOT USE UNDER ANY CIRCUMSTANCES
Hopefully people read this review and avoid using them, I wish I had 🙏

25 de abril de 2026
Opinião espontânea

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