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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m a long time and loyal customer of Asceno, great pieces that are well made from beautiful fabric and timeless. I’m size uk 12 and wear Medium.

Classificada 5 em 5 estrelas

Wow! This is the most incredible pair of silk pajamas I’ve ever owed! The fit was absolutely perfect & the feel is just pure luxury. They are so stylish too! The teal colour is beautiful & the top can... Ver mais

Classificada 5 em 5 estrelas

Extremely happy with my purchase arrived so quickly and beautifully packaged . Love everything about my yellow pyjama style top was a last minute purchase to go with some Asceno wide leg trousers I... Ver mais

Classificada 5 em 5 estrelas

Absolutely love my Asceno piece's, they hang amazingly and feel so soft.The quality and service is incredible ,i've worn my silk pieces for years now and they still feel brand new.One of my favourite... Ver mais

Informações sobre a empresa

  1. Loja de moda feminina
  2. Loja de roupa

Escrito pela empresa

Founded in 2016, ASCENO was created by founder Poppy Sexton-Wainwright to empower women to feel their most authentic selves - relaxed, carefree, and confident. Pieces are designed to elevate a woman's downtime, however she may choose to spend it. Renowned for our luxurious silk pyjamas, ASCENO combines timeless designs with modern sophistication, offering effortless pieces perfect for entertaining at home, relaxing on holiday, or stepping out for an evening with friends. Our commitment to versatile, sustainable fashion ensures you can build a wardrobe that lasts. With designs crafted to withstand trends and stand the test of time, ASCENO proudly produce in small – ethical production runs to minimize waste – and continuously advancing toward a sustainable future through responsible practices and mindful craftsmanship.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Cannot recommend Asceno enough

Cannot recommend Asceno enough. I have several pairs of their silk pyjamas, my first purchase four years ago for my honeymoon, sparking an obsession that is still going strong! More recently I’ve invested in their linens - beautiful fabrics in gorgeous shades. And the customer service is second to none, very prompt replies to any queries I have, with speedy delivery. Already planning my next purchase!

11 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Asceno is a fantastic company

Asceno is a fantastic company. The clothes are beautifully made and are really stunning. The service is the best I have ever experienced. I have been far from an ideal customer, losing labels, being indecisive over sizes, needing to exchange and return, juggling calls with homeschooling. The advice, patience and kindness has been exemplary and Asceno have gone way beyond and above. Thank you Asceno for fantastic clothes, for your style and for turning this online shopping virgin into a happy online shopper!

10 de junho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Asceno are brilliant!

I have orderd a lot from Asceno and have never been disappointed. Not only are their clothes beautiful but the customer service is always amazing. For instance, I once ordered something which I wanted sooner than it was available and they went to great lengths to ensure that I received it when I wanted it. It is a first class service.
All of my clothes (mainly dresses and shirts) fit amazingly and look beautiful. I wore my dresses all summer long and now wear them with a jumper in the winter. They are very true to size and true to the pictures on the website. To put it simply, I love Asceno!

17 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

High Quality

Absolutely love my Asceno piece's, they hang amazingly and feel so soft.The quality and service is incredible ,i've worn my silk pieces for years now and they still feel brand new.One of my favourite pieces for the summer is the oversized linen shirts ,i have this in two colours and live in them all year round!I'm so excited to try the new linen additions to the collection.
Another highlight is the packaging!!!

16 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely amazing

Absolutely amazing! I have over 10 pieces now which collected over time. They are timeless and so gorgeous! Always get compliments when wearing out (oh and they as comfy as PJs 😂, but to good to wear to sleep)

15 de fevereiro de 2020
Opinião espontânea
Classificada 2 em 5 estrelas

Quality has failed!

It's my second night in ASCENO pyjamas and it's already breaking in two places! £312 paid (that's with 50% discount) it's still a lot of money. My silk bedding feels way softer than my pyjama and now it begone to break..... I gave two stars because it's a nice design, that's all. Totally not worth the money spent.

Follow up:
ASCENO was truly concerned and did took care of these matter. Hopefully it was one off and I've just been unlucky and got a faulty pyjama. ASCENO do look after their customers.

8 de janeiro de 2020
Opinião espontânea
logótipo da Asceno

Resposta da Asceno

Dear Ilona,
I can only apologise that this has happened to your new pyjamas, I can assure you that this is not the usual ASCENO standard. I have emailed you in regards to arranging a complimentary new pair to be sent to you. We hope to resolve this as soon as possible.
Kindest,
Gigi

Classificada 5 em 5 estrelas

As a longtime Asceno buyer I am used to…

As a longtime Asceno buyer I am used to the quality of the clothing. What is exciting me now is the gorgeous extended line. Will I actually wear that sleep dress in bed? I don’t think so...it’s too beautiful not to wear it out! Their concierge makes shipping to the US seamless and easy.
Thank you, Asceno!

9 de agosto de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Collections are fab!

Collections are fab, delivery is swift and efficient and customer service is really personable. Have ordered lots of shirts and will continue to do so!

5 de agosto de 2019
Opinião espontânea

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