Is there site down
Is there site down? I have not been able to use it or the app for probably a couple months now.
1 de janeiro de 2023
Opinião espontânea
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Informações sobre a empresa
Escrito pela empresa
Your one stop shop for authentic Asian foods, household goods and beauty products!
Informações de contacto
New York, Estados Unidos da América
- info@asianmart.com
- asianmart.com
3,0
Aceitável
6 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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As pessoas também visitaram
Problems? First time for me.
I've been buying Korean ramyun (ALWAYS Nongshim) from Asianmart for years now. They've always had a great selection and fast shipping.
However, for the past week I've noticed that they have almost no Nongshim items for sale. And then today their website is down.
Unsure what's happening, but I'm getting ready to go with another vendor. I'd rather not, because despite the negative reviews I've read here today, I've never had a bad experience with them.
Hope they recover from their current difficulties.
1 de outubro de 2022
Opinião espontânea
Be mindful to what you order and please…
Be mindful to what you order and please check expiration date. I would not recommend if you plan to stack since they will send you short expiration dated items. WARNING !They don't care about the consumer
26 de setembro de 2022
Opinião espontânea
Resposta da ASIANMART
Hi we understand you did not approve of sending back the items but we did offer you a refund if you send the items back which you refused to do. Our policy is very clear and we are a company following the rules we set in place. We apologize you are not please but hope you enjoy the rest of your order.
ASIANMART online is the worst company…
ASIANMART online is the worst company ever, they sidelines with UPS thieves, stealing customer package and they have done nothing to help or investigate, the package was stolen by UPS or irresponsible stupid delivered to wrong address, but never took responsibility for it, but to agree with the UPS thieves. Force the customer have to cut their losses. I would not recommend this Stupid company to anyone and UPS.
1 de agosto de 2022
Opinião espontânea
Resposta da ASIANMART
We are sorry you have had a bad encounter however it appears your issue was with UPS and not us. Since as a company we have to go based off of the factual information provided. We also state in our policy if your package was lost or stolen after delivery we are not responsible. We do apologize for the negative encounter but it is suggested that you perchance reach out to UPS to also review your finalized investigation.
Received short expiration dated items
Received short expiration dated items. The merchant took zero responsibility for items sent and essentially said to consume it before it expires in 2 weeks or pay shipping/handling to return for refund.
7 de abril de 2022
Opinião espontânea
Resposta da ASIANMART
We recently noticed your review and we apologize you had a bad experience with our customer service team. If the expiration was listed as 2 weeks or more we unfortunately cannot honor a refund based on our policy. We are sorry for any inconveniences this has caused you and if you have any future questions please feel free to contact us at info@asianmart.com. Thank you.
Received rotten and actually fermented…
Received rotten and actually fermented fruit. After several months, I am still fighting for a refund. Absolutely appalling experience. Strongly recommend to avoid at all costs.
27 de setembro de 2021
Opinião espontânea
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