Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I bought this vacuum cleaner in January 2024. I wish I had seen the other reviews before I purchased it. It is totally useless and picks up hardly anything. It doesn't keep it's charge either needing... Ver mais

Classificada 1 em 5 estrelas

Totally concur with the previous poster. Do not waste your money on this product! Very poor suction - might just pick up a few bread crumbs, if that! Customer service - dire!! Had a couple of polite e... Ver mais

Classificada 1 em 5 estrelas

Please… I urge you not to purchase from this company. I bought a vacuum which I can only compare to a child’s toy. For the last 2 weeks I have been liaising daily with Joy to no avail. She informs me... Ver mais

Classificada 1 em 5 estrelas

Please do not purchase from this customer No warranty, hoover was rubbish, terrible suction, started spitting out the dust even after cleaning everything out. Did manage to email customer service, b... Ver mais

Informações sobre a empresa

  1. Grossista de aparelhos electrónicos

Escrito pela empresa

Developed through customer testing to combat real-life cleaning frustrations. Discover the perfect NordiVac for you and your home…


Informações de contacto

1,7

Muito mau

TrustScore: 1.5 em 5

229 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,7

Todas as opiniões

(229)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This is a great lightweight cleaner

This is a great lightweight cleaner. It is much better than the Dyson V10 I have. Easier to use, you don't have to keep your finger on the button it's much lighter just as powerful and well over half the price of the v10 I purchased.

19 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

After sales service shocking

After sales service shocking
Sent several pictures of pictures which were requested. Kept being asked to send more as pictures were blurry but they were very clear.
Keep getting fobbed off since 7/10/23

7 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid this company

I had very similar experience with this product and company, very poor suction and lost power very quickly
Although a review suggested it was a danish company with excellent qualities it was nothing of the sort. They did not let me cancel the order and made impossible to return it threatening they may not refund me even if I returned it paying postage and customs myself
DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY

12 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY

Awful company I agree with all the negatives reviews but just wish I'd read them before I purchased have also noticed all the positive review are only single post so I guess these reviews were all bought what a shame this happens to distort honest review. Bought through Klarna and still waiting for a resolution.

4 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scam

Clearly a scam. It is mandatory in the UK to give customers 14 days to return goods bought on the internet. Asking customers to return goods to China is not acceptable when you are posing as a UK company. It is fraud (i.e. sell you a rubbish product and then spring it on you, oh yeah you have to send returns to China as if that's something reputable companies do) designed to prevent you from returning the goods for a full refund. They hope you don't realise it's a fraud so you don't report it and they can keep making money off rubbish.
Everyone affected should complain to the National Trading Standards e-crime team. They have been set up by the Government to stop online fraudsters. Once they receive enough complaints they will take the website down.
Their email address is available on their website in the contact us section. Get on it people!
Also contact bank to let them know what has happened. It's possible to get money back.

5 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy this product!

Terrible to no suction and the little it has been able to remove from the floor (and not been hand-fed) comes back out as soon as you turn it off.
Customer service is non-existent. It's a robotic repetitive response, with the same reply to every email without a human addressing the issues.
Save your money and frustration and don't buy this product.

1 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Would not recommend

Received the vacuum but very disappointed with the lack of suction even on higher setting. Trying to get return details but appear to be hitting a brick wall. Feels like they are trying to delay until the 14 days are up and we are unable to obtain any refund.

15 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Please please please Do not buy the…

Please please please Do not buy the product. Poor suction and worse service.i purchased the hoover and received it 14 days later.
I returned the hoover because it was worse than the cheaper hoover I had. Now requesting refund but same message received. Do not buy. Save money to buy better quality product. £179 refund not received for returned Hoover. Please save heartache for worst service.

3 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

POOR SERVICE

I paid for this vac cleaner in June 2023 and have still NOT received it despite numerous emails requesting delivery and of course NO refund .
Do not use this company they do not deliver all VERY bad service

15 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY SCAM

Have written a previous review regarding this SCAM company. Have gone back to my credit card company and still awaiting outcome. I have also reported this company to Action Fraud 0300 123 2040. The telephone number and name of this company is Shalomar Cyprus The telephone number is Chinese and it comes back that it is not recognised.
This company Sharlomar trades under many other companies and all come back to Cyprus and China.
Chinese telephone number +8613733125949 and the company also trades under the name Nordivac with a UK number 01223969188 this rings but never asnwers

23 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor product

This is a poor product. It looks and feels cheaply made but worse than that it leaves more mess than it picks up. When switched off the head does not hold the bits picked it by the weak suction, it simply drops them back on the floor. Having read other reviews I fear it will be impossible to get redress.

1 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant suction

I really like this bit of kit. I was looking for a light (in weight) vacuum and this is certainly light! I also wanted one that plugs in as I’m fed up with rechargeable batteries that run out all-too fast. The suction is amazing and it does a great job but it is almost impossible to push forward on a carpet - it’s brilliant on hard floors though. So I find I have to sort of stroke the carpet with the machine (lift it and pull it back towards me then lift it again and keep repeating that action) or I have to bend down and put more pressure on the wheels to roll it forward. I stress that this is only on carpet. Still, for such a good price I’m very happy.

13 de outubro de 2023
Classificada 1 em 5 estrelas

do not buy it and please help us to spread the news

do not buy it , it is a fraude no other words to explain it

quality = horrible
time of delivery = 3 weeks from purchase
possibility to get a refund = none

i have bought it, received it 2 days ago and sent to them probably more than 10 messages asking for an address to send it ( seems customers have 14 days to send the hoover back ) but as of now they are simply not respond to me, i doubt i will be able to get an address to send it back and have my money back

10 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

My partner and I bought this hoover…

My partner and I bought this hoover after reading reviews and watching on youtube. I am absolutely disappointed the hoover after a month stopped working. The brush does not work the light comes and off. The support services are not helpful, they want pictures of the hoover by email but then they do not respond anymore. Once I was offered 20% discount now that is not available anymore, every-time you speak to some one they do not know where you left off previously.

Im disappointed with the trust pilot review generation for this product. The company misleads people in purchasing this hoover. I will highly recommend people to avoid this and do not trust any positive review for this product. It is not an Italian brand thats a lie. And it is no way better or actually uses the same parts as Dyson like it boasts. AVOID AVOID AVOID. DO NOT PURCHASE

9 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scam Chinese company

Bought a aspirato vacuum after reading a tech reviewer who rated it number 1 over Dyson, shark etc. it arrived and it really isn’t powerful at all. I paid £179 which isn’t cheap but thought it would do a job. 5 weeks later after literally using it a handful of times it doesn’t pick up. Contacted Aspirato support who said I would have to pay the return postage and customs fee and even then it probably wouldn’t get delivered back to them. If it did and they couldn’t sell it on I would not be refunded my money. They offered me 10% refund and said I could keep the vacuum. Told them the vacuum doesn’t work and I want a full refund. I am now going to try and get my money back through a section 75 claim. The company are based in China. They shouldn’t sell their substandard product outside of China because they make it impossible to return it should things go wrong. Please avoid, £179 is a lot of money to lose.

8 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The vacuum does not pick up well

The vacuum does not pick up well. The parts on the vacume are hard to deal with.i had mine one week and it stopped working. It will not charge the battery.never had one built so bad.have asked for refund but they are trying to fob me off.i don't want to keep it.they say you have to pay for return now.back to them with extra charges for handling.its a disgrace.im going to trading standads

7 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY

I agree with the other reviews that this is a scam website and I was convinced to buy it after reading the Top guidance website which seems a total scam too. It is not made in Denmark, and the product is obviously a cheap and nasty imitation. After asking to return it I am getting emails trying to persuade me to keep it in poor english. I will also have to pay the return postage. Still not got an address to send it back to

4 de novembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Four stars

Got good suction however lower 1 star because the top part is blowing out air so sometimes when you get to close with handheld to vacuuming something it does get blown into another direction before you can vacuum it. You have to be quick to vacuum the spot if you using the handheld mode

19 de outubro de 2023

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais