Aston Hearing Services Opiniões 81

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

There is always a certain amount of trepidation when going for something like a hearing test. I need not have worried, Chloe immediately put me at my ease and took me through the whole process in a b... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Maybe not as efficient as previous visits. The practitioner appeared to be unaware I was waiting. Also maybe not as thorough but still OK.

A empresa respondeu

Classificada 5 em 5 estrelas

Invite to Aston Hearing in Thame for a tea and biscuit morning. Such a fantastic morning meeting up with all the incredible staff and other Clients . Becca was especially helpful when l explained l... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is the second appointment I’ve had with Aston hearing in Saunderton, I have found the experience to be very professional and very friendly staff. I would have no hesitation in recommending this... Ver mais

Informações sobre a empresa

  1. Audiologista
  2. Reparação de aparelhos auditivos
  3. Loja de aparelhos auditivos

Escrito pela empresa

Aston Hearing was established in 1989, and we are a family run, independent business that has, over the last 30 years grown organically to offer boutique audiology and hearing aid services from practices throughout the Chiltern’s in Bucks and Oxon. With decades of experience, working with the very latest in hearing aid technology and specialists in microsuction ear wax removal, we support people and their families with all their ear and hearing concerns, including a unique children’s hearing screening and advice service. We are proud that Aston Hearing is one of the most renowned and respected independent hearing consultancy’s in the UK.


Informações de contacto


4,8

Excelente

TrustScore: 5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

There is always a certain amount of…

There is always a certain amount of trepidation when going for something like a hearing test. I need not have worried, Chloe immediately put me at my ease and took me through the whole process in a both professional and friendly manner. She explained how I would need to adjust to using my new hearing aids and explained the support from Aston Hearing going forward. I couldn’t be more pleased.

25 de março de 2026
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Resposta da Aston Hearing Services

Thank you for taking the time to leave your review, John. We're so glad to hear that you were looked after by Chloe at your hearing test with us at the Grange in Princes Risborough. We look forward to seeing you again very soon.

Classificada 5 em 5 estrelas

A pleasant and thorough consultation

I attended the Princes Risborough (Saunderton) site for a hearing test with audiologist Chloe. She was very thorough and asked about all aspects of my hearing before doing the actual testing. She explained the results very clearly and highlighted a potential issue and referred me for an MRI scan before selecting and supplying an aid. I think this highlights the in-depth testing and ensuring all aspects have been checked out rather than just ‘selling’ a hearing aid.
Very impressed with such thoughtful treatment.
And…having the Grange restaurant on site too is an excellent addition to make the whole experience a pleasant one.!

25 de fevereiro de 2026
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Resposta da Aston Hearing Services

Thank you for taking the time to leave your review, Graham. We're glad to hear that you had a positive experience with Chloe and the team in Princes Risborough and that we could offer the right advice. Please do come back to see us if there's anything further we can do to help. ^CW

Classificada 5 em 5 estrelas

Aston Hearing at Saunderton.

My wife and I visited Aston Hearing at Saunderton, Hearing Dogs for the Deaf. As usual the service and treatment was excellent . The procedure was carried out very professionally by Louise, who explained each action very carefully and clearly.

25 de fevereiro de 2026
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Resposta da Aston Hearing Services

Thank you for taking the time to leave your review, Brian. We're so glad you had a positive experience with us and we hope to see you again soon. ^CW

Classificada 5 em 5 estrelas

Ear Wax Removal

I visited the Thame clinic recently for ear-wax removal following unsuccessful attempts to get my GP surgery to take an interest in my painful right ear. Cassie did a great job removing the wax but noticed an infection and possible bone abnormalities within the ear canal. She sent a referral to my GP asking the surgery to prescribe antibiotic spray for the infection and for an onward referral to ENT for investigation of the bone growth abnormalities.
The GP surgery clearly have great faith In Aston Hearing as they prescribed the antibiotic spray, which cleared the infection within 1 week, and referred me to ENT! Subsequently I've had an appointment with an ENT consultant, a CT scan on my ears and have an appointment for follow-up with the consultant to review the scan results.
All this has taken place in a short period of time due to the professionalism of Aston Hearing and their great patient follow-up. I cannot thank them enough and would certainly recommend them to anybody who is thinking about ear wax removal and/or the condition of their ears.

18 de fevereiro de 2026
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Resposta da Aston Hearing Services

Thank you so much for taking the time to share your experience, Tony.

We are very pleased that Cassie was able not only to provide relief through earwax removal, but also to identify that something further needed attention. Careful assessment is an important part of every appointment, and we are glad that the referral and follow-up support helped you access the treatment and specialist review you needed so quickly.

It is reassuring to hear that the prescribed treatment resolved the infection and that you are now under the care of an ENT consultant for further investigation. We hope your follow-up appointment brings clarity and positive news.

Thank you again for your kind recommendation. We will be sure to share your feedback with Cassie and the team in Thame. If you need any further support, we are always here to help.

Wishing you the very best with your continued care. ^CW

Classificada 5 em 5 estrelas

Five star service

If you are having issues with your hearing I can thoroughly recommend Aston Hearing who provide a five star service. I have been a client for many years and attend the clinic at The Grange. My audiologist Chloe has recently provided me with a new set of re-chargeable hearing aids and took great care to ensure that they were comfortable and the sound quality was set at the correct level for me. This company are very professional and caring and Kieran on reception will always greet you with a friendly smile.

18 de novembro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us your review, Peter. We're so glad to hear that you had a positive experience with us at The Grange and that Chloe and the team were able to offer the right support. Thank you again and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Great Service

The receptionist was welcoming, Hollie (the audioligist) was very prompt, put me at ease, answered all my questions clearly, explained the 'cros' requirement and I am now proceeding with a hearing aid.

5 de janeiro de 2026
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Resposta da Aston Hearing Services

Thank you for taking the time to leave such a kind review, John. We're glad to hear that you found the right support with Hollie and the team in Thame and we look forward to seeing you in clinic again very soon. ^CW

Classificada 5 em 5 estrelas

Exceptional service

From first contact, I have had exceptional service. During my first conversation, they listened to the issues I was having with my (then) current hearing aids from another supplier and booked me in with Les in Amersham.
Les was extremely thorough and gave excellent advice in a professional but friendly manner. I have since bought new hearing aids from Aston Hearing, tailored to my requirements and preferences and the difference is like night and day. I have had a follow up after wearing them where Les fine tuned them based on my real world usage and my only regret is not going to them sooner.

17 de novembro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave such a thoughtful review, James. We're so glad to hear that you found the right support with Les and the team in Amersham and we hope your new hearing aids are working well for you. Please do pop in to see us if you need any additional support or adjustments and we'll be happy to see you. Thanks again! ^CW

Classificada 5 em 5 estrelas

A fantastic business!

A wonderful group of people to deal with.

Professional, pleasant, friendly and always keep a promise.

Thank you.

8 de dezembro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us a review, Paul. We're so glad to hear that you've had such positive experiences with us in Amersham and we look forward to seeing you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

I am in a trial period for my hearing…

I am in a trial period for my hearing aids and inevitably have numerous questions regarding their suitability. Hollie has been extremely helpful and offered many reassuring & constructive comments, regarding my doubts.
The service I have been given has been first class and I would happily recommend this company to anyone with hearing difficulties.

7 de novembro de 2025
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Resposta da Aston Hearing Services

Thank you so much for your kind review! We are delighted to hear that Hollie has been so helpful and that you have had such a positive experience. Your feedback means a great deal to our team, and we truly appreciate your recommendation.

**The trial period mentioned refers to our 60 day money-back guarantee, which allows customers to try their hearing aids with complete confidence and return them within 60 days if they are not entirely satisfied.

Classificada 5 em 5 estrelas

From the moment you walk in the door…

From the moment you walk in the door you are welcomed and treated in a warm and friendly professional manner.

13 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us a lovely review, Terry. We look forward to seeing you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

My worries about abrupt hearing loss dispelled....

I was concerned about a doctor's referral I'd received about my hearing last week and decided to have a check with Aston Hearing at the Grange, Saunderton.
The whole experience was very thorough and professional; from the receptionist who was very attentive on the phone and personable when I arrived, through to the visit where I was attended to by Louise and Chloe.
Everyone had a great manner and I only wish that other services could take a leaf out of their book.
Well done and thank you all.

22 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us a review, Gay. We really appreciate it! Thank you for your kind comments and we will be sure to share with Chloe, Louise and the whole team at the Grange. We look forward to seeing you again soon.^CW

Classificada 5 em 5 estrelas

Audiologist (Chloe) was excellent

Audiologist (Chloe) was excellent, very professional and knowledgeable, attended to all concerns raised and helped me choose a solution with no pressure that has so far had an amazing impact.
The setting is excellent, easily reachable, providing a calm and serene experience.
Five stars for everything

15 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us your review, Paul. We really appreciate it and we're glad to hear that you received excellent care and support from Chloe. We look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Excellent service

I was passing the Thame branch and decided to pop in to enquire. The helpful lady at reception explained the service clearly and even checked my ears there and then to confirm I didn’t have a build-up of wax. She then booked me an appointment for a hearing test.
When I returned, I saw Hollie, who thoroughly investigated my concerns before carrying out the test. Thankfully, everything was normal for my age.
Highly recommend this service — professional, friendly, and a great reminder of how important it is to look after your hearing.

16 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us your review, Mrs Wilkins. We're glad to hear that you found the right care and information from our team and we hope to see you again should anything with your hearing change. Kindest regards. ^CW

Classificada 5 em 5 estrelas

Excellent service

Excellent service, and painless.

15 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us such a lovely review, Diana. We look forward to seeing you in clinic again soon. ^CW

Classificada 5 em 5 estrelas

Very effective, able and charming

My hearing issue was excellently reso
lved. The two practitioners were very knowledgeable, skilled, helpful and charming. Many thanks.

9 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us such a lovely review, Laurie. We really appreciate it and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

Highly recommended

Excellent service I have attended both Amersham and Thame and both equally good. Thame is more convenient especially with HS2 works going on. I am always greeted and treated well by friendly staff. I highly recommend

14 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us a lovely review, Mr Collis. We're glad to hear that you had a positive experience with us in both Amersham and Thame and we look forward to seeing you again soon. ^CW

Classificada 5 em 5 estrelas

First rate service

Have had several visits for up-to-date hearing test and new hearing aids. Very friendly and helpful service, always punctual. Would recommend.

16 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to leave us a lovely review, Nikki. We're glad to hear that you had a positive experience with is in Thame and we look forward to welcoming you back to the clinic soon. ^CW

Classificada 5 em 5 estrelas

Great advice

Great advice. No pressure sales and friendly, caring staff. Thank you!

16 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to give us your review, and for your kind words - we really appreciate it. ^CW

Classificada 5 em 5 estrelas

Staff excellent

Staff excellent, treatment excellent, ambience excellent, no more to add- thank you everyone

15 de outubro de 2025
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Resposta da Aston Hearing Services

Thank you for taking the time to give us your review - and thank you for the kind words. We hope to see you in clinic again soon. ^CW

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