Cannot rate Aston Shaw highly enough! Since we moved over, several years ago, Mark has become like part of our team!! Patient and easy to deal with - no matter how trivial or complicated the problem,... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Cannot rate Aston Shaw highly enough! Since we moved over, several years ago, Mark has become like part of our team!! Patient and easy to deal with - no matter how trivial or complicated the problem,... Ver mais
A empresa respondeu
We have been using Aston Shaw for about 4 years now and we can honestly say , we wouldn’t use anyone else now for doing our company accounts and payroll . Andrew Gibbins who we have always corresp... Ver mais
A empresa respondeu
Since writing a five star review three years ago, i have had some unsatisfactory service from members of staff, who have since left the firm. As a result my affairs were left in an accounting mess. H... Ver mais
A empresa respondeu
Aston Shaw, I have been a customer for over 8 years. however over time they have become incompetent's, Missed dead lines with inland revenue, resulting in fines! Over charging and double charging... Ver mais
A empresa respondeu
We've been trusted and recommended since 1969. We are friendly chartered certified accountants, specialising in providing accountancy, tax and business advice to businesses and private individuals.
The Union Building, 51-59 Rose Lane, NR1 1BY, Norwich, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I’ve been using Aston Shaw to file my accounts for several years and have generally received good service. This year, I worked with Matthew Butcher for the first time, and he elevated the experience from good to exceptional. He quickly turned around my accounts, kept me updated throughout the process, and took the time to explain everything clearly. It's no surprise that other reviewers have mentioned him; he’s a true asset to the company, and I hope his contributions are recognised. Even my mortgage broker plans to use Aston Shaw after seeing how efficient Matthew was!

Resposta da Aston Shaw
Spoke with Matthew Butcher today always polite, professional and friendly.
He went through tax return and was happy for me to ask any questions and gave me as much time as needed always the same which is what you want when dealing with something so important marks !

Resposta da Aston Shaw
I had never completed a HMRC PAYE Self Assessment Form before. The Accountant sat beside me, but I did all the completion. I would certainly have made mistakes on my own and would have spent ages trying to talk to HMRC, to resolve things. I have learnt all the data I need to collect ready for next year and will only need assistance with Tax changes in the future.

Resposta da Aston Shaw
We were super happy with Aston Shaw when we first started using the company many years ago with a fantastic dedicated accountant for our contact who was easily contactable for advise and understood our specific business and the way we operate.
Great, then came change, our accountant left and we were moved to a central team which felt very impersonal and no direct contact.
Since raising this we were then appointed to Matthew Butcher who has been great. Meetings face to face and happy to explain everything fully.
We would not have stayed with Aston Shaw had it not have been for Matthew now looking after us directly.

Resposta da Aston Shaw
A very professional company, the staff of which takes very seriously the important and sensitive role accounting plays in one's business.

Resposta da Aston Shaw
Chris Ellis has always provided an outstanding service. Very knowledgeable and always willing to help. Many thanks.

Resposta da Aston Shaw
Excellent service. Chris and Ollie have always been very helpful and deal with any requests promptly and efficiently. All at the Cambridge team are friendly and professional. Highly recommend!

Resposta da Aston Shaw
Chris is always helpful and knows his stuff. He is always careful to explain everything clearly to us and we value him immensely. He is an asset to Aston Shaw.

Resposta da Aston Shaw
Chris and Aston Shaw team have always been brilliant for me as a self employed person! They offer the best support, advise and professional service. Nothing is too little for Chris to help you with.
I couldn’t recommend Chris and the team highly enough!

Resposta da Aston Shaw
Thoroughly professional manner and extremely efficient as always. This is my eleventh year as a customer.

Resposta da Aston Shaw
Patrick Lloyd was extremely quick at dealing with my issue, I didn’t need to chase them up, I felt well taken care of, a very professional experience

Resposta da Aston Shaw
Ashton Shaw used to be OK. Now it's a mess.
- Unclear costs which change without notice.
- No direct contact resulting in a very impersonal service.
- Incorrect payment reference number supplied, resulting in paying tax to a different company.
- Customer care lacking.
The recent reviews speak for themselves.

Resposta da Aston Shaw
Benefitting on the backs of the talented
My company was awarded a research and development grant for innovation, a member of Aston shaws associates was the representative that made the claim on my behalf and yet several months later I am still being diverted and not called back when they say they will. I believe green jellyfish and kirbyandhaslam are associates of theirs that they divert you to for further time wasting.
Be aware of sharks benefitting from your hard work.
Nathan

Resposta da Aston Shaw
I have used Aston Shaw Accounting Firm for several years. I find they provide an exceptional service from their highly professional and knowledgeable team. Their personalized approach and attention to detail always ensure my needs are met with precision and care. The firm's commitment to transparency and efficiency has made managing finances and tax affairs seamless and stress-free. I highly recommended for anyone seeking top-tier accounting services.
Thank you again

Resposta da Aston Shaw
Seriously good accountants I can't say how much they have helped us and our business over the last couple of years

Resposta da Aston Shaw
I have been working with Matthew Butcher from Aston Shaw for around two years. He is always reachable and happy to answer any questions I have. Meetings are easy to set up and my accounting deadlines are always met in a timely manner.

Resposta da Aston Shaw
Had a fantastic experience with aston shaw over the years. You can trust them to get the job done, and correctly has been a breath of fresh air for me and my business

Resposta da Aston Shaw
I've been using Aston Shaw since July 2016. I've had a few different client managers in that time but never once has the service or filing ever been wrong or late. I always recommend them to friends, family or clients as i've not bad one issue with them. Thank you for all the hard work and look forward to many more years working with you.

Resposta da Aston Shaw
I am not one to complain but need to let people know they should avoid this company doing their accounts at all costs.
My returns were late, even though I gave all info early so I would know early on how much I owed, so I was fined by HMRC, A.S said they would sort and refund me the fee...They never did.
My Corp tax unique payment number was wrong so I ended paying another companies tax and am battling with debt recovery company as I have paid it and HMRC have mentioned they constantly do it and have been a firm that is flagged for it.
I have CIS issus from years ago that they said they would look in to, they never did.
The list is endless, oh and they threaten legal action straight away even though you have only just received the invoice.
Just beyond...
Avoid avoid avoid.

Resposta da Aston Shaw
Great experience since starting to use Aston Shaw, for both my current businesses.

Resposta da Aston Shaw
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.