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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent Customer Service. Ordered 2 different sizes for the Thermal Grizzly Kyrosheet. Unfortunately 1 of the sizes was out of stock but Adam at Astral Labs reached out to let me know what my optio... Ver mais

Classificada 3 em 5 estrelas

Customer service was great. Opened box and there was no product inside. They sent a second package but it was also missing product. No issues getting a refund. Astral Labs was great but Thermal Grizzl... Ver mais

Classificada 5 em 5 estrelas

Have to say that the level of customer service and prompt response to emails even over the weekend made this online shopping experience for me really awesome! Even if initially Canada Post lost the... Ver mais

Classificada 5 em 5 estrelas

Astral labs is in Canada but went out of their way to help ship a Thermal Grizzly LGA 1700 contact frame to me in the US when it was out of stock everywhere and hard to find this summer. They had grea... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para computadores
  2. Fabricante de hardware de computadores
  3. Serviço de informática
  4. Loja de Informática
  5. Grossista de computadores
  6. Loja de dispositivos electrónicos

Sobre Astral Labs

Escrito pela empresa

Welcome to Astral Labs, your premier destination for cutting-edge cooling solutions designed specifically for computers. We specialize in providing high-quality cooling solutions to ensure optimal performance and longevity for your computer system.

At Astral Labs we understand the importance of keeping your computer systems cool. As technology advances and computing tasks become more demanding, the risk of overheating and performance degradation increases. That is why we are here to help. We are dedicated to offering a wide range of cooling solutions that effectively dissipate heat and keep your computer running at its best.

What sets us apart is our commitment to quality and customer satisfaction. We carefully curate our product selection, partnering with renowned manufacturers and brands known for their expertise in computer cooling. This ensures that every product we offer meets the highest standards of performance, reliability, and durability.

Our product range includes CPU coolers, case fans, liquid cooling systems, thermal pastes, and more. Whether you’re a casual user seeking a basic cooling setup or a hardcore gamer or overclocker in need of advanced liquid cooling solutions, we have the perfect cooling solution to meet your specific needs.

We pride ourselves on delivering an exceptional shopping experience. Our user-friendly website allows you to easily browse through our products, access detailed information, and make informed decisions. We regularly update our inventory to bring you the latest advancements in cooling technology, ensuring that you have access to the most effective solutions on the market.

Customer satisfaction is at the core of our business. We strive to provide excellent customer service, from answering your inquiries to addressing any concerns. Your feedback is valuable to us, and we continuously work to improve our services based on your input.

Thank you for choosing Astral Labs as your trusted source for cooling solutions. We are excited to serve you and provide the best cooling products to optimize your computer’s performance. Shop with us today and experience the Astral Labs difference.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

44 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Customer Service.

Excellent Customer Service.
Ordered 2 different sizes for the Thermal Grizzly Kyrosheet. Unfortunately 1 of the sizes was out of stock but Adam at Astral Labs reached out to let me know what my options were right away. This is what I consider excellent customer service and focus on the customer. Happy to order from here.

20 de agosto de 2024
Classificada 3 em 5 estrelas

Kryosheet-Opened box and there was no…

Customer service was great. Opened box and there was no product inside. They sent a second package but it was also missing product. No issues getting a refund. Astral Labs was great but Thermal Grizzly was not.

22 de agosto de 2024
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Seriously A+, a model for any company to follow. Shipping was fast and order was fulfilled precisely. Great source for Thermal Grizzly products in Canada.

12 de dezembro de 2023
Classificada 1 em 5 estrelas

My future is fuzzy

11 de julho de 2023
logótipo da Astral Labs

Resposta da Astral Labs

Hello,

I want to express our gratitude for choosing Astral Labs for your recent purchase. We always strive to provide top-notch service to all our valued customers, and we are sorry that we fell short of meeting your expectations this time. 😔

Your one-star review on Trustpilot "My future is fuzzy" caught our attention, and we genuinely want to understand your concerns better. Our goal is to ensure every customer receives exceptional service and that we continuously improve upon any shortcomings. We value your feedback immensely, and it will help us identify areas for improvement.

We genuinely care about your satisfaction and want to make things right. Your insights will be invaluable to us in addressing the issue promptly and ensuring that such lapses don't happen again. We firmly believe in learning from our mistakes and continuously evolving to provide the best possible service to our customers.

Once again, thank you for choosing Astral Labs and for taking the time to provide your feedback. We appreciate your patience and understanding, and we look forward to hearing from you soon.

Classificada 5 em 5 estrelas

Al was simple and easy

Al was simple and easy, tracking was good and product arrived healthy.
None express shipping could be an option but I did prefer my tracking number, could save a few dollars.

16 de junho de 2023

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