atlas3dss.com Opiniões 

97
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Customer experience has so far been fantastic. I'm new to the 3d printing world so just threw a question into my order about exposure times for a printer not listed on the material I could find. Sure... Ver mais

Classificada 5 em 5 estrelas

This is an awesome resin that is super easy to use. If you're new to resin 3d printing you should start with atlas. It's only a little more expensive per liter, but you also get the added bonus of get... Ver mais

Classificada 5 em 5 estrelas

I am unable to find, anywhere, even an estimated window for delivery of my order. Is a little frustrating. However, after a quick chat with a rep (email response in just a few hours!! AMAZING!) and wa... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Not sure how shipping pricing is managed, but now I'm charged 20$ for a NL to NL shipment which I know costs about 13 euro for packages above 10kg. Other than that I'm satisfied with this all getting... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de brinquedos e jogos

Escrito pela empresa

Atlas is the leading provider of custom supports for the top Patreon artists. We also, in partnership with 3D Resin Solutions, produce Vulcan and Hercules brand resins. We are also the creators of the Tails from the Garden line of display figures and several other lines of printable minatures and collectibles.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

97 opiniões

5 estrelas
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1 estrela

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4,5

Todas as opiniões

(97)

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Classificada 1 em 5 estrelas

Unprofessional

I backed the resin kickstarter and am YET to receive the items or even any word on the delay. I am utterly disappointed in this company.

7 de março de 2022
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Resposta da atlas3dss.com

Hey Shawn, im sorry to hear that you have not recieved your resin - some of our backers orders were glitched by our pluggin - I have looked into this - and yours is one of those orders - ive dispatched it to be regnerated with Amazon this week.

We have issued monthly notices via Kickstarter and weekly/daily messages via our discord.

Classificada 5 em 5 estrelas

5 Stars for the Atlas Team

Excellent products and fantastic customer support. Even with my shipment getting lost in the mail, Atlas was quick to respond and help get the package redirected for delivery! Vulcan resin has been noting but fantastic prints like a charm, easy to calibrate and incredibly durable.

14 de fevereiro de 2022
Classificada 5 em 5 estrelas

Resin works great!

Resin works great! Very crisp prints. Hoping that this will be available for retail soon!

13 de fevereiro de 2022
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Resposta da atlas3dss.com

Thank you so much for the kind words :D Vulcan is now available for additional purchase in the US. We will be spreading out to the rest of the world throughout the rest of this month and next.

Classificada 5 em 5 estrelas

Easy

Easy, fast transaction that saw me getting what I asked for, and immediate access to the requested files. Couldn't be happier.

20 de dezembro de 2021
Classificada 1 em 5 estrelas

Bought $5 AtlasCoin, can't use it

I tried a test to buy a $5 AtlasCoin to get a 5.0 AtlasCoin stl set. Got charged for the coin but can't use it. Not very happy.

UPDATE:You have a $3, $4 or $5 option for the coins but nowhere does it say that the 5.0 in AtlasCoins equals 5 actual coins or the equivalent of $5 in coins. Very misleading. So I have to buy 5 separate coins at 3, 4 or 5 US$ each to get an stl file for $5.0 AtlasCoins making it $15 - $25 US. This makes little sense to me. Put a $value on it and make the AtlasCoins earned or bought $value equivalent. So from what I bought in coin it just means I bought a coin I could just as well bought the $3 and saved myself almost half the price on the file overall. Again, nowhere could I find on the site a definitive answer to the question on how much the AtlasCoin set was worth but I kept seeing 1, 2, 3, 4, 5, etc coin values on the sets. This is very misleading when trying to make a simple purchase for what appears to be equivalent $value to AtlasCoin listing exchange. Direct me to where this was clarified on the site as I searched for over an hour with my phone and found no such explanation. When I backed the Atlas resin kickstarter and earned my coins but was given what appeared to be a deadline to use them instead of holding onto them to save up for something bigger, I found I could not really afford what I wanted and used the coins I had so I wouldn't lose them after receiving several emails alluding to "use them or lose them". I settled on a couple files I didn't truly want but may use at some point, maybe. This left a bad taste in my mouth. I sure hope the resin is all it is cracked up to be as I likely will only get resupply of it and not ever bother with coins or stl files here. Again, correct me if I am wrong, and, I am not your "Mate". Your reply seemed a tad condescending or curt. I hope this long-winded explanation of my issues with your site sheds some light on my unhappiness with my experiences thus far. Push comes to shove, I will shove back "Bro".

2ND UPDATE: Now I can't see the original reply. Thanks for the refund, I did not ask for that. I only wished for clarity of expectations.

13 de novembro de 2021
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Resposta da atlas3dss.com

I've gone ahead and removed the Atlas Coin from your account and sent you a refund back through stripe.

Classificada 5 em 5 estrelas

Happy To Date

I'm happy with how the company has been clear and transparent in their communication with the patrons. The transition to the new site went smoothly and I'm excited to try out the new resin.

9 de novembro de 2021

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