Atlas Records Opiniões 

143
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always well packaged, you know what your paying for as description is on every item on the site and for one a place that reads the messages. Will always use this site, professional as always.

Classificada 5 em 5 estrelas

Just bought quite a sought after 90s box set, impeccable shipping packaging, included a little leaflet with who packed it and a bag of Haribo's for good measure, the records are all ultrasonically cle... Ver mais

Classificada 5 em 5 estrelas

!st time buyer from them and received my purchase super quick, great packaging which protected the record and some nice freebies inside. I did need to speak to customer services and they were super re... Ver mais

Classificada 5 em 5 estrelas

it is always difficult parting with treasured items, especially when the collection was your mums over the years, she would of wanted them played and enjoyed. The young man at atlas on arrival was... Ver mais

Informações sobre a empresa

  1. Loja de música

Escrito pela empresa

We are a leading UK online record store with over 15,000 7", 12" and LP vinyl records in stock. Free UK delivery | Free returns | Every record tested & photographed


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

143 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(143)

80 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I put an enquiry in and Atlas responded…

I put an enquiry in and Atlas responded really quickly by phone. After a quick chat I could tell they. Really knew what they were doing. Within a few hours of receiving my collection I was contacted and we agreed a price which both parties were happy with.
The funds were transferred the same day.

16 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Seamless Transaction

The whole transaction was seamless from the first enquiry to the final transaction. All enquiries were answered promptly, both by telephone and email, and the information sent regarding packaging and transport were very clear, with the added bonus that the carriage was paid for by courier labels being provided. The correct number of boxes were supplied for the number of albums, with plenty of bubble-wrap and parcel tape with clear instructions sent online, and the courier arrived as arranged. The price offered was a fair one after only 24 hours and the money paid promptly by bank transfer. Overall, this company take a pride in their service, and back it up in their actions. I cannot recommend more highly.

2 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely recommended

A surprisingly pleasant experience of selling my late husband’s jazz/blues record collection that did not generate much interest elsewhere. Packaging and Courier arrangements explained well and and offer received after 1 day. Payment made very promptly after acceptance. Thank you Atlas you are definitely recommended!

3 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent company I would not hesitate…

Excellent company I would not hesitate to recommend. They acted promptly, appraised collection and made a very fair offer which I accepted. They confirmed am and I was paid by pm. Spoke with very nice, helpful and knowledgeable people. I am so impressed with the company overall and wish them the very best. And a thankyou.

17 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service and communication

The level of service that this company provides and the professionalism is outstanding. The whole experience was a very seamless and quick a process. I would recommend them to everyone. It starts with great communication and your records are picked up and ends with a fair price paid.

25 de junho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

And it's a yes from me...

Very professional email correspondence with all the info I needed and friendly and helpful. Also, no fee for the courier who delivered 3 boxes I requested promptly. Another rival company wanted to charge me £100 for a courier! A fair price and a prompt payment. Really nice telephone conversation. I would definitely recommend Atlas Records.

17 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I wasn’t sure what to expect

I wasn’t sure what to expect, but the whole process to sell my 250 records was excellent. Firstly they responded quickly to my initial enquiry and asked a couple of questions about my collection.

We then agreed a date for the collection to be picked up: they sent the packaging and instructions and within 2 days after the pick up, I received my offer.

All in all, this was much smoother than I expected. The communication was very good and fast too. The payment was in my account within a few hours of accepting the offer. I can therefore highly recommend this company if you are looking to sell your collection.

19 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and Easy Process

Such an easy and efficient experience in sending 150 vinyl albums to them for valuation. All paid for and packaging supplied by Atlas. Their staff were extremely friendly and helpful and their valuation of my collection was fair with the money being transferred into my bank account promptly. A very professional service by Atlas - I would recommend them very highly.

6 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very efficient…

Very efficient in how they deal with sales. Arranged a pick.up from me, unfortunately the delivery driver (parcel force) left after 45 seconds of ringing the doorbell and I missed the slot. A quick phone call to Atlas and a further successful pick up happened. With two days I had a very satisfactory offer and the money was paid the same day. I would highly recommend Atlas thank you

2 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

What a great friendly group the staff…

What a great friendly group the staff at Atlas records are. After I contacted them to see if they were interested in my collection, they explained the process for me sending the records in boxes/bubble wrap that was sent out along with the postage labels. After a few days Sam was back in touch with a fair price for all the records and after agreeing this value the money was sent promptly. Thank You and I highly recommend Atlas if you are looking to sell your vinyl. Dave

22 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Informative, prompt and trustworthy

From the first contact the team at Atlas have been informative, prompt and friendly. I wanted to sell my personal vinyl collection and they have made the process simple, fast and fair. My contact through email and phone with a number of team members has inspired confidence and I received a fair valuation and prompt payment. I would not hesitate to recommend Atlas Records if you want your cherished collection to find a new home.

15 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Company To Deal With! Recommended!!

Excellent communication from start of process right through to the completed sale.
Boxes and bubble-wrap sent overnight and quick collection arranged.
Negotiated price was just about what I was expecting so no complaints there.
Quick payment via bank transfer.
Good to be able to deal with such a personable and efficient Company as they're few and far-between these days!

7 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recommended

A very good experience from start to finish. All contacts responded quickly and courteously. I was offered a fair price for my collection and it takes the hassle out of selling it yourself. Very impressed.

29 de abril de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Some good points, some worse

Some good points, some worse…

So I used the website recently for the first time and was pleased with the process and website and speed of receiving the record. Unfortunately upon opening I discovered that the record was in far worse condition that had originally been advertised and found the listing to not detail these or that the photos on the Atlas website indicative of any areas of damage also. As I did not feel the record grading quality matched, due to numerous pops and cracks throughout, as well as the outer and inner sleeve I decided to return the record which was a simple and straightforward process.

The main issue created after returning the item and receiving a refund, was that after around a month the very same record has ended up for sale on their website and Discogs with a newly elevated price at almost double what I’d paid and a reduced grading (due to me informing Atlas of this!). I wouldn’t personally use again unfortunately.

17 de fevereiro de 2025
Opinião espontânea
logótipo da Atlas Records

Resposta da Atlas Records

Thank you for your recent review and constructive feedback. We appreciate your comments about the ease of our website and the delivery timeframe.

With regard to the relisting of your returned record, all records that are returned are reviewed within our grading team to evaluate what potentially went wrong. These records are then either re-graded dependent on our findings and then re-listed for sale, or, if we believe them to be lower than a VG, then we would not re-list them. This particular record grade was reduced from EX to VG+ following your return and our review within the team.

We appreciate it may appear we have increased the price despite a lower grade, but when re-listing this record, it was priced accordingly based on sales history and stats from Discogs. You can view the Discogs details here: https://www.discogs.com/release/3490810-Daniel-Rossen-Silent-Hour-Golden-Mile

It is a rare record, so there are currently (07/05/25) only 3 copies available for sale (including ours), one of which is unavailable for purchase in the UK, and the other is in the US and listed for nearly £200, which is significantly higher than our copy. Pricing on records with this sort of rarity can be very inconsistent and fluctuating, and we would have priced this record without any knowledge that we had previously sold it to anyone.

We can only apologise that you were unhappy with your order, and we hope that this helps to explain how our pricing works. We've also emailed you directly with the same information.

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