Atmacha Home and Living Opiniões 167

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am very happy with my experience. The furniture quality is excellent, and everything arrived exactly as described. The customer service team was friendly, professional, and helpful throughout the p... Ver mais

Classificada 5 em 5 estrelas

I had a great experience with this furniture shop. The quality of the furniture is excellent, and the service was outstanding and professional. The workers were very good, friendly, and highly profess... Ver mais

Classificada 5 em 5 estrelas

Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... Ver mais

Classificada 5 em 5 estrelas

I bought style dining table from this company. From ordering to delivery was brilliant. Product was delivered within time frame. Always clarified any questions I had. Delivery team informed me an hour... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de mobília para quartos
  3. Decoração e Design de Interiores
  4. Loja de sofás

Escrito pela empresa

Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

167 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer service

Really pleased with the service I received regarding my order for some cushion. A few days after placing my order I received a email saying there was a stock issue due to the manufacture of them.i was offered an alternative or refund and an apology for the inconvenience,as they were a Xmas box I was happy to wait and was told it would two weeks before they would be dispatched,however I received them days earlier than I expected, I was kept in the loop all the way could not fault them so thank you.

2 de dezembro de 2025
Classificada 5 em 5 estrelas

Great service

They messaged to say availability was delayed and did I want a refund or wait. I waited and it was only a few days later I received my lovely cushion

2 de dezembro de 2025
Classificada 5 em 5 estrelas

This the best furniture company in…

This the best furniture company in London . I have dealt with them in 4 occasions for 4 of our family homes and they have never disappointed us . They are extremely professional with high standard furniture which we are pleased with . They even supported us in making changes to the furniture even when it was delivered . Their customer service is outstanding specially Adil who supported us from the start to finish. Even their manager is super helpful .

7 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service and Beautiful Sofa!

I recently bought a sofa from Atmacha Furniture and I’m really impressed. The delivery team were amazing - the sofa didn’t fit through my doors, but they carefully brought it in through the back garden without any issues. The sofa itself is great quality, comfortable and looks amazing in my home. I’m very happy with both the product and the service. Highly recommend!

9 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Delivery men arrived to uplift the sideboard and was not able to as you had not told them the size, which was too big for them to lift, I have phoned you several times since, but you are too busy

I ordered a sideboard on the 1st July, wrong sideboard delivered and still waiting on my refund 4 months later. Sideboard has not been uplifted sitting in my hall for weeks, they say because they are a company in London they have not been able to get it uplifted and it will be another 11 days, firstly they should not have taken the money when they did not have the sideboard in stock and why deliver north of the border when they can’t arrange transport.

31 de outubro de 2025
Opinião espontânea
logótipo da Atmacha Home and Living

Resposta da Atmacha Home and Living

Dear Margaret,

Thank you for your feedback. We are truly sorry for the inconvenience you’ve experienced and completely understand how frustrating this has been. We appreciate your patience while we’ve worked to resolve it.

Your order was placed on 2nd July and delivered on 26th September. After delivery, our store team spoke with your husband, who kindly agreed to wait for the correct colour to arrive and was happy to keep the sideboard. Around two weeks later, we received your request for a refund, and we completely understand your decision not to wait for a replacement.

As a boutique business, we personally manage all deliveries and collections to ensure every order receives careful handling. For Scotland, we group deliveries and collections into one monthly trip — not because we cannot visit more often, but to serve all customers in the region efficiently within the same timeframe.

To avoid any further delay, we’ve arranged a collection through a third-party courier for next week, so your item can be uplifted sooner than our next scheduled visit. Once the sideboard has been returned to us, your refund will be processed immediately.

We truly appreciate your patience and understanding and are very sorry we were unable to meet your expectations on this occasion.

Kind regards,
Atmacha Home & Living

Classificada 5 em 5 estrelas

Exceptional Service and Outstanding Sofas - Truly Customer-Focused!"


I can't say enough good things about this company. I recently bought their sofas, and I'm absolutely thrilled with both the design and the quality. Their furniture designs are second to none, and their customer service is truly out of this world. They go above and beyond to make sure every customer is happy. They don't just sell you furniture; they genuinely care that you're satisfied once it arrives.
When I had a small issue with the measurement, they handled it with incredible professionalism and generosity, fixing it, even going beyond what l expected. I've honestly never come across a company as dedicated, reliable, and customer-focused as they are. I highly recommend them to anyone looking for quality furniture and outstanding service!

13 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Atmacha is such a wonderful company-…

Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arrive in stock very soon then they sent them on 48hr delivery. They kept me informed throughout the process. I will definitely shop with them in the future. This is service I haven’t seen in a while. Well done Amacha - I’m delighted 🌸💓🌸

9 de outubro de 2025
Opinião espontânea

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