I am very happy with my experience. The furniture quality is excellent, and everything arrived exactly as described. The customer service team was friendly, professional, and helpful throughout the p... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had a great experience with this furniture shop. The quality of the furniture is excellent, and the service was outstanding and professional. The workers were very good, friendly, and highly profess... Ver mais
Atmacha is such a wonderful company- I’ve recent bought some absolutely stunning cushions from them. They were originally out of stock but they reassured me they would soon be arriving. They did arriv... Ver mais
I bought style dining table from this company. From ordering to delivery was brilliant. Product was delivered within time frame. Always clarified any questions I had. Delivery team informed me an hour... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.
Informações de contacto
13-15 Grand Parade, N4 1LA, London, Reino Unido
- 020 8348 8861
- hello@atmacha.com
- atmacha.com
4,5
Excelente
167 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stunning cushion, I had to wait awhile for the item but…
I had to wait awhile for the item but once it arrived, it was lovely and great quality, worth the wait in the end! 😁
17 de setembro de 2025
Resposta da Atmacha Home and Living
Great that you are happy with your purchase. be safe and healthy .
Atmacha Team.
I am very pleased with the quality of…
I am very pleased with the quality of the cushions and rug. The service was excellent. Would definitely recommend. Thank you.
17 de setembro de 2025
Kept me informed of delivery
Kept me informed of delivery. My thistle cushions are gorgeous.
21 de agosto de 2025
Resposta da Atmacha Home and Living
Hello , glad that you are happy with your purchase , have a good day be safe.
Atmacha team.
Atmacha - I’d recommend!Great & quick communication.
Great & quick communication.
21 de agosto de 2025
Resposta da Atmacha Home and Living
Hello , glad that your are happy with your purchase. :)
Atmacha team.
Quality of the rug was great
Quality of the rug was great! 😊 happy with experience.
6 de agosto de 2025
Resposta da Atmacha Home and Living
Thank you Lorenzo! We’re happy you’re happy! 😊 Thanks for your kind words. -Elena
The throw is much lighter than…
The throw is much lighter than advertised wouldn’t order again
30 de julho de 2025
Resposta da Atmacha Home and Living
Thank you for sharing your feedback. We’re sorry to hear that the throw didn’t meet your expectations. Please note that the product’s weight isn’t listed on our website, so we haven’t provided that information, but we completely understand your disappointment. We appreciate your input and will keep it in mind to help improve our product descriptions in the future.
Thank you again for your feedback.
Can't recommend this company enough
Can't recommend this company enough
Absolutely, brilliant service!
Got in touch with me as soon as one of my items was not available.But I was happy to wait & within a week , I had my beautiful cushions x
1 de agosto de 2025
Opinião espontânea
Resposta da Atmacha Home and Living
Thank you for taking the time to share your experience. We’re glad you’re happy with your cushions and our service
Excellent company .
Excellent company .. fabulous communication and quality goods.. love my cushions
26 de julho de 2025
Resposta da Atmacha Home and Living
Thank you for your kind words. We’re delighted you love your cushions and appreciate your feedback on our service and quality
Great cushions
Great cushions
And got 20% off
Good communication and fast delivery
Thank you
24 de julho de 2025
Resposta da Atmacha Home and Living
Thank you so much, Kim! We're glad you’re happy with the cushions and service 😊
We have had a terrible experience
We have had a terrible experience. Watch out for the returns policy. When unrolled the carpet smelt strongly of fish.
We are now attempting to return it again
Waiting for collection
17 de julho de 2025
Resposta da Atmacha Home and Living
Thank you for your review Gwyn, and we’re truly sorry to hear about your experience with the rug.
As a reminder, we are the retailer, not the manufacturer, and our return process involves reporting issues to the manufacturer for verification before proceeding. Once the rug is returned to the manufacturer, it will need to be inspected before we can release the full refund. While our usual policy requires customers to arrange returns themselves, we’ve made an exception in this case and are assisting you by arranging a collection through a third-party courier. After your contact on July 21 (after our operating hours), we immediately began processing your request the following day. On July 23, the courier was assigned to handle the pick-up and will be reaching out to arrange a suitable time.
Our refund policy is clearly outlined on our website for customers to review prior to purchase. If it doesn’t meet your needs, we understand and respect your decision to explore other options.
We understand that this process may feel frustrating, and we appreciate your patience as we await the manufacturer’s response. Please know that we are doing everything we can to resolve this for you.
Thank you for your understanding.
Excellent service…
So easy to order from with efficient delivery . Excellent service !!
14 de julho de 2025
Resposta da Atmacha Home and Living
Thank you Yvonne! So glad to hear everything went smoothly – that’s what we love to hear! x
Excellent service beautiful second time…
Excellent service beautiful second time from the company 5 stars
7 de julho de 2025
Resposta da Atmacha Home and Living
Thank you so much, Alison! So glad you’re happy with us again 😊
Elena
Atmacha Home&Living
Resposta da Atmacha Home and Living
Thanks a lot, Takaendesa! So glad you’re loving the cushion quality – we really appreciate your support!
Cushions
The cushions I bought are just what I wanted. They are really nice and look great in my drawing room.
3 de maio de 2025
Resposta da Atmacha Home and Living
So happy to hear that you love the cushions! It’s great to know they look perfect in your drawing room – thanks for sharing your lovely feedback, Jillian! 😊
Elena
Atmacha Team
They were very helpful in everything…
They were very helpful in everything from transportation to installation. The product was very good and of good quality. Thank you.
5 de maio de 2025
Opinião espontânea
Resposta da Atmacha Home and Living
Thank you so much! We're really glad you were happy with both the service and the quality of the product. It means a lot to us, Marco! 😊
Elena
Atmacha Team
Definitely 5 stars
Definitely 5 stars. Even with a couple of days delay it didn’t matter when I saw the quality of the cushions… absolutely worth every penny!
Will definitely use again and I’m uber fussy!
2 de maio de 2025
Opinião espontânea
Resposta da Atmacha Home and Living
Thank you so much! We're thrilled you loved the cushions and that they were worth the wait. It means a lot coming from someone who’s “uber fussy”! 😊 Looking forward to helping you again soon!
Elena
Atmacha Team
Cushions are beautiful high quality and…
Cushions are beautiful high quality and quick delivery.
2 de maio de 2025
Resposta da Atmacha Home and Living
Thank you so much, Janice! We're so happy you loved the cushions, and the quick delivery made it even better. Your kind words mean a lot!
Elena
Atmacha Team
Super fast delivery great price &…
Super fast delivery great price & fabulous item - great choice of home products
22 de abril de 2025
Resposta da Atmacha Home and Living
Thanks so much, Dawn! So happy you’re pleased with everything – hope to see you again soon!
Elena
Atmacha Team
Excellent customer service
Excellent customer service , great communication and fantastic quality cushions
19 de abril de 2025
Resposta da Atmacha Home and Living
Thanks so much, Gwen! So happy you’re pleased with everything – hope to see you again soon!
Elena
Atmacha Team
Best customer service ever!!!
Best customer service ever!!!! Fast delivery and lovely cushions 😍
21 de março de 2025
Opinião espontânea
Resposta da Atmacha Home and Living
Thank you so much, Andreea! We're thrilled you loved the service and the cushions 😍
Elena
Atmacha Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.