Olive Dudley top runs small; wouldn’t recommend for anyone with sensory issues, as it’s very scratchy. Took double the estimated time. If the top had been 20 dollars cheaper, it would have gotten a hi... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I can’t recommend Motel Rocks highly enough! Their clothes are fantastic quality at really affordable prices, and their service is always quick and efficient. I’ve never had a single problem wit... Ver mais
A empresa respondeu
Buying jeans is never easy for a tall girl and in all honesty I was a bit nervous buying them online, but the websites size description was very clear and I ended up with no problem at all with the je... Ver mais
A empresa respondeu
i order two pairs of jeans both the same style and size as a pair i already had which fit perfectly, however when i got both these pairs they were both different to one other and to the original pair... Ver mais
A empresa respondeu
3,0
Aceitável
277 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered two pairs of jeans the same…
I ordered two pairs of jeans the same size and they were completely different? they didn't fit at all. was such a shame, I also ordered them from Australia and it cost me $75 to ship back to you.
27 de abril de 2026
Resposta da Motelrocks
Hi Liv, I am sorry to hear that you have experienced an issue with the sizing of your jeans - please make sure to always reach out to the customer service team so that they can help you out. Your feedback regarding the sizing will be passed on to the relevant team and I apologise for the inconvenience caused.
Motel x
The shipping takes so long
The shipping takes so long. You said it is estimated 4-6 business days but my package has not come and it has been over 2 weeks of business days. I spent alot of money, it would have been better if you have told the honnestly amount of days it takes to be shipped to aus.
27 de abril de 2026
Resposta da Motelrocks
Hi Mischa, I am sorry to hear that your delivery has taken longer than expected - please make sure to check our website for up to date shipping information. I apologise for any inconvenience caused.
Motel x
Sizing is very accurate
Sizing is very accurate
Quick delivery
Good quality clothing
20 de abril de 2026
Resposta da Motelrocks
Hi Breanna, thank you for your review. I am so glad to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
Motel Rocks have been fantastic
Motel Rocks have been fantastic. Kept informed of progress of order & when products were returned the refund was received on a timely basis.
27 de abril de 2026
Resposta da Motelrocks
Hi Julie, thank you for leaving a review. I am so pleased to hear that you have been happy with the service provided and I hope to see you shopping with us again soon!
Motel x
Horrible and inaccurate sizing
Horrible and inaccurate sizing, when attempted return it would’ve charged me $80. This leaves me stuck with them as there was no point returning them for that cost.
27 de abril de 2026
Resposta da Motelrocks
Hello, I am very sorry to hear that you have been unhappy with the sizing of your item - please make sure to reach out to the customer service team if you feel like your item is not the size advertised as they will be happy to take a look into this further for you. I apologise for the inconvenience caused.
Motel x
Not true to size
Not true to size. Expensive returns policy making return prohibitive
27 de abril de 2026
Resposta da Motelrocks
Hi Amanda, I am sorry to hear that you have experienced an issue with the sizing of your item - please make sure to reach out to the customer service team as they will be happy to help out with any sizing information. Your feedback regarding our returns policy will be passed on to the relevant team, we are currently working on improving the service we are able to offer. I apologise for any inconvenience caused.
Motel x
I love the jeans and they are perfect…
I love the jeans and they are perfect however the sizing is a little weird just because i got a 28 waist and it was MASSIVE like MASSIVE like a good 8 centimeteres wider than my waist, so then i order a 24 and they were nearly perfect but still a little tight. I dont know jean sizing is a variety through out brands but i have one 24 inch pair of jeans (not from motel) and they are too big so then i bought a 23 inch pair of jeans from a different brand (still not motel) and they were perfect so then i thought i should get a 24 inch pair from here because the 23 were perfect and i can just wear a belt but they were much tighter than the 23. Not sure if this is the other brands weird sizing but I just thought i would share my experience to make sure that the sizing is right. Overall love the jeans
20 de abril de 2026
Resposta da Motelrocks
Hello, thank you for your feedback regarding the sizing of the jeans you have tried and this will be passed on to the relevant teams. If you need any specific information about sizing or measurements please make sure to reach out to the customer service team as they will be happy to provide you with all the details you need!
Motel x
Resposta da Motelrocks
Hi Renae, I am sorry to hear that you have not been happy with your item or the delivery service provided - this feedback will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Resposta da Motelrocks
Hi Ashley, I am very sorry to hear that you have not been happy with your order and your feedback regarding the quality and price will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
The pants I got were a shit fit the…
The pants I got were a shit fit the front had about 6cm of bagginess. I thought maybe it’s just me, but then I zoom in on the ecommerce pics and they are trying to hide it. I love those pants and waited so long for them, so I ended up just sewing myself. Had to take the front in and add back darts.
17 de abril de 2026
Resposta da Motelrocks
Hi Georgie, I am sorry to hear that you have not been happy with the fit of your item and this feedback will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
Never got the pants and when I sent a…
Never got the pants and when I sent a message a boy keep saying the same thing
24 de abril de 2026
Resposta da Motelrocks
Hi Daniela, I am sorry to hear that you have not received your order - I can see that our customer service team have provided your delivery date but we will make sure that someone from the team is in touch with you again today. I apologise for the inconvenience caused.
Motel x
Great quality and service
Quick delivery, responsive customer service regarding my query and the clothes were true to size and good quality
24 de abril de 2026
Resposta da Motelrocks
Hi Sharon, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the service provided - I hope to see you shopping with us again!
Motel x
The product was ripped and broken when…
The product was ripped and broken when it arrived
24 de abril de 2026
Resposta da Motelrocks
Hi Bethany, I am very sorry to hear that this has happened with your item - I can see that you have reached out to the customer service team so I will make sure one of the team is in touch with you today. I apologise for the inconvenience caused.
Motel x
did not fit i don’t think i understood…
did not fit i don’t think i understood the sizing
24 de abril de 2026
Resposta da Motelrocks
Hi Emily, I am sorry to hear that you experienced an issue with the sizing - please make sure to reach out to the customer service team as they will be happy to help out with any information you need!
Motel x
Resposta da Motelrocks
Hi Gita, thank you for leaving us a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
Resposta da Motelrocks
Hi Sam, I am very sorry to hear that you have experienced a delay with this delivery and we will be taking a look into this further with the courier. It looks like your parcel has been delivered today - our customer service team will be in touch with further details. I apologise for the inconvenience caused.
Motel x
Great product
Great product, got exactly what we saw and wanted was delivered in Sydney really fast! The size chart is accurate and easy to understand. Happy customer :)
14 de abril de 2026
Resposta da Motelrocks
Hello, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
Misleading sizing
I ordered 4 pairs of jeans in size 26 waist. The indigo with white stitch pair fit like 2 sizes larger despite being the same style and size on the tag. Because of this I had to return that pair which cost me 30 aud out of pocket for a design flaw. Disappointed
14 de abril de 2026
Resposta da Motelrocks
Hi Eva, I am very sorry to hear that you have experienced an issue with the sizing of your jeans and this feedback will be passed on to the relevant teams.
Please always reach out to the customer service team if you have any problems with an item so that they can get this resolved for you. I apologise for any inconvenience caused.
Motel x
Great jeans and didn’t take too long to…
Great jeans and didn’t take too long to come
14 de abril de 2026
Resposta da Motelrocks
Hi Amira, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again soon!
Motel x
Just the jeans in general I love the…
Just the jeans in general I love the way the fit
13 de abril de 2026
Resposta da Motelrocks
Hello, thank you for leaving a review. I am so pleased to hear that you have been happy with your jeans and I hope to see you shopping with us again!
Motel x
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.