ToysCentral Australia Opiniões 

91
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have ordered an MP3 player for my granddaughter did her birthday. I contacted the company to get an ETA as I wanted to make sure I will have her gift for her birthday. Within 24 hours I got a detai... Ver mais

Classificada 5 em 5 estrelas

I had read mixed reviews about this site but was desperate because I couldn't find the toy I wanted to buy for my son's birthday anywhere else (a plush toy from a character in his favourite show, tumb... Ver mais

Classificada 1 em 5 estrelas

Do DO NOT BUY from this company they ruined my grandson birthday by not delivering the item purchased on time As writing this review it is now 17 days of waiting still nothing delivered They ema... Ver mais

Classificada 5 em 5 estrelas

Positive! Overall, I am very happy with the services I received from Toy Central. There was a mishap in the shippi,ng and the original items sent out were never received. I attempted to reach out... Ver mais


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(91)

35 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordered a a fun singing board game…

Ordered a a fun singing board game because my old version had fallen apart. The game was reasonable priced and the ordering and delivery process was easy and efficient. Thank you!

25 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

All good

All good. Didn't realize the parcel would come from the US(to Australia) though but tracking and merchandise is top notch.

11 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

game found i could not find elsewhere

Company read my review and sent a nice email to me, stating they had read my review and will be monitoring their prices and adjusting where they possible, given market demand.
Company is Australian but items were posted from USA, postage was reasonable and partially tracked. Prices can be expensive compared to other Australian stores as I looked through their catalog. Was not happy that said was Australian based I checked their address online but posted from USA. Almost blocked emails as I thought it a scam, thankfully it was not.
Example Boardgame Oracle Australia found several copies of boardgame Gloomhaven for approximately $200.00 AUD Toyscentral Australia has it listened for $1047.33 AUD.

14 de julho de 2025
Opinião espontânea
logótipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Jeff,

I appreciate your feedback regarding our pricing. We take all customer concerns seriously and are here to assist.

Regards,
ToysCentral

Classificada 1 em 5 estrelas

My item has not been sent

My item has not been sent. I've enquired and a tracking number was sent almost immediately however, the delivery company have not received the parcel.
Raising a tracking number was to shut me up it appears.
I corresponded again receiving an assurance they would see what was happening. I've corresponded again but this time no answer.
This item will now be too late for a birthday present - if it arrives.

24 de julho de 2025
Opinião espontânea
logótipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Kathryn,

I’m truly sorry for the delay with your order. We’re reviewing the situation and will keep you updated. I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.

We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.

Thank you for your understanding.

Regards
ToysCentral

Classificada 2 em 5 estrelas

I ordered from this Australian Company…

I ordered from this Australian Company - after 2 weeks had to follow them up re my order - next thing I receive tracking for my items from the US. Courier company used supposedly tried delivering to my home at 7am claiming no one was home, spent quite a while getting things sorted to finally have goods delivered only to have different colours to what I ordered. Emailed Toys Central Australia with no response.

23 de junho de 2025
Opinião espontânea
logótipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Lisa,

Thank you for bringing this to our attention! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID?
This will help us resolve the matter quickly.

Regards,
ToysCentral

Classificada 1 em 5 estrelas

Do not order from this site

Do not order from this site, it is a scam. I ordered a watch for my nephew, they then advised it wasn’t in stock and offered another. I declined and asked for refund which they did everything in their power to not give me. They then said my original watch was in stock, total Scam! They also changed my card 2 times for the same amount and refuse to refund.

4 de julho de 2025
Opinião espontânea
logótipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Mel,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
ToysCentral

Classificada 5 em 5 estrelas

Motorola travel baby monitor

Ordered a travel baby monitor. Exactly what I was looking for, couldn’t find anything even similar from any of the baby shops online. Arrived in 2 weeks, was shipped from US. Great website that sources products from overseas! Very happy with the product!

26 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Should be a zero rating.

Should be a zero rating.
I reached out after 7 days with no tracking to be told they would ship when they received stock in a month.
Ridiculous. Terrible service. Avoid at all cost.

Edit to reply... Pretty obvious who it's is given you emailed me directly as well. Won't be using this company again

Another edit...
Continuing to harass people for telling the truth..
AVOID THIS COMPANY AT ALL COSTS!!
I CAN USE CAPS LOOK AND EXCLAMATION MARKS AS WELL!!!!!!!!!!!!!!!

27 de maio de 2025
Opinião espontânea
logótipo da ToysCentral Australia

Resposta da ToysCentral Australia

Hi Alexander,

We're sorry for the inconvenience caused by the delay. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly, and corrective measures will be taken.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

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