The premises were very comfortable, being air-conditioned during the current heat wave. The staff were polite, experienced and had recognised me from previous appointments. The test was all geared t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nearly cancelled my follow-up appt as I thought my newly fitted hearing aids were doing ok and I’d be wasting my time and hers. But Emma Rooms was absolutely brilliant. She listened, took the time to... Ver mais
Emma provided a thoroughly professional service during my husband’s visit. She carefully reviewed his progress with his Opticon hearing aids and general hearing, identifying a potential ear problem we... Ver mais
I recently had an issue with one of my aids, so I contacted the Exeter branch who couldn't have been more helpful. Emma Rooms went above & beyond to fix the problem. I have always found the staff fr... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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I feel better for the experience.
One of my aids was not funtioning well for some time but this visit, hopefully, will resolve the problem. I felt better informed after this appointment but maybe I missed some of the detail a year ago, because of my age, when I purchased the hearing aid then.
Hearing Test/Yearly Review
An excellent experience from start to finish. A warm smiley welcome from Alison the receptionist and seen on time.The audiologist Emma was extremely knowledgeable, took time to explain everything clearly, and was very patient and reassuring. I didn’t feel rushed and felt comfortable to ask questions. I felt completely confident in the advice and care I received. Truly first-class service — highly recommended.
I managed to get a free nearby parking space too😊 👂🏻 !
Visit to the audiologist
The audiologist totally understood the situation and was extremely helpful
Fascinating
The staff are friendly and helpful and put you at ease as soon as you walk through the door. They take you through each step at your own pace and explain the significance of each step to your hearing.
A fascinating insight into the effects of hearing loss which gradually creeps into our lives.
There is no hard sell.
It is a pleasure to visit Hidden…
It is a pleasure to visit Hidden Hearing, everyone is so friendly and helpful and listen intently to any problems I may have and sort them instantly. Thank you to the Exeter branch for all their help
Emma was great
Emma was great, very knowledgeable and very good at explaining everything. Empathetic too - understands how it feels to have problems with hearing.
So, so different to the NHS people and the aids available.
Personal attention in my home
Personal attention in my home. Polite, helpful technician. Thorough test, all questions answered. Aids were available immediately.
Ear wax removal
The staff were friendly and efficient and I felt at ease. Everything was explained to me in advance and afterwards. I was even given a hearing test after the wax removal. Excellent service.
Annual Hearing Tests
A very comprehensive set of tests carried out in a friendly and courteous way with everything explained and completely free. We were offered coffee on arrival and all staff were pleasant and most helpful.
Hearing test
Every part of the process was explained well. Straightforward and clear instructions. I felt at ease.
Friendly professional service
Friendly professional service. My aids were serviced and re programmed to a very high standard.
The ear wax removal system is very…
The ear wax removal system is very quick and painless. I’m very pleased with the result
Immediate response to a call for help
Needing urgent advice about my hearing aid, I contacted the company by text. As soon as the request was sent to my local centre in Exeter, an audiologist was found who could fit in a visit to my home and he arrived within two hours. The problem was immediately identified and dealt with. I was so impressed with the efficiency and kindness of the attention I received. My hearing is now restored. Thank you very much.
Sydness Bones
I visited Hidden Hearing in Exeter this…
I visited Hidden Hearing in Exeter this afternoon for a follow up after purchasing new hearing aids a couple of weeks ago. The audiologist Emma Rooms couldn't have been more helpful and attentive and took great pains to ensure that my hearing aids were adjusted to give maximum performance and she also very helpfully set up my mobile phone to communicate with the hearing aids via the Oticon app and to route phone calls via my hearing aids. Her service was excellent and couldn't be faulted in any way and she was extremely professional and personable.
Whenever I contact Hidden Hearing the…
Whenever I contact Hidden Hearing the operatives are friendly and helpful.
Successful visit to Hidden Hearing
My second appointment at Exeter Hidden Hearing with Emma Rooms on Wednesday 23rd July was so pleasing and with a great outcome...I can now hear so much better!
Given thorough information about my hearing status by Emma and providing the best possible solution for me in a very caring, knowledgeable and professional manner..Thankyou so much.
I had a check up appointment in Hidden…
I had a check up appointment today at Hidden Hearing in Exeter branch.
A lovely welcome from alison the receptionist and a welcome cup of coffee . The office so clean and modern.
The dispenser Emma Rooms gave me a thorough MOT of my ears and explained everything very clearly.She adjusted my hearing aids and made another appointment for check up next year. I have no hesitation in recommending Hidden Hearing in Exeter. No sales pressure at all. You won't be disappointed by the informative appointment and thorough check up of your ears.
Emma Rooms in Exeter was a delight
Emma Rooms in Exeter was a delight. She was very knowledgeable, efficient and personable. I love my hearing aids and they make all the difference to my life.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
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Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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