Audika - Hatch End Opiniões 

131
TrustScore: 5 em 5

4,8

419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... Ver mais

Classificada 5 em 5 estrelas

Quick and easy to arrange an ear wax removal appointment. Jessie was superb, really patient and mindful of some acute sensitivity in my right ear, close to a nerve. Follow up already fixed in 6 months... Ver mais

Classificada 5 em 5 estrelas

Host person carried out exhaustive hearing test and convinced me that a hearing system from Hidden Hearing would solve current equipment inadequacies.Cost was an issue,however and it was agreed that I... Ver mais

Classificada 5 em 5 estrelas

I experienced complete hearing loss for two days caused by a huge wax build up. After contacting Hidden Hearing I was given prompt attention by an ear wax removal specialist.What great treatment an... Ver mais



Informações de contacto

  • 419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, Reino Unido

  • 020 8515 8300

4,8

Excelente

TrustScore: 5 em 5

131 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(131)

4568 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Great service at Hatch End

The staff at the Hatch End branch were all very helpful and polite.
Mary explained all the tests that were carried out and helped to put me at ease.
There was no sales pressure and I didn’t feel rushed in any way.

22 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Told I needed my ears cleaned.

I went for a free hearing test, as advertised, but was told my ears were too blocked. So I went away, applied Earol spray (as advised) then rang up to book a clean. I was charged £70 over the phone in advance of the cleaning service. When I attended to get them unblocked I was told they do not need cleaning, adding the 'Earol' must have worked! So I naturally asked about my money, I was told 'no as I had had a service', and was then told to be 'thankful they didn't need treatment'! After writing to complain I did get £30 back (less than half); I suggested why not a £20 deposit, then pay the other £50 when they are actually cleaned? They won't do this, I wonder why? £70 is a days teaching for me! I still feel robbed and will, in future, use an audiologist that doesn't take the money up front. Imagine if your dentist had the same policy?

20 de outubro de 2022
Opinião espontânea
logótipo da Audika - Hatch End

Resposta da Audika - Hatch End

Good morning,

Thank you for taking the time to leave your review and we're sorry to see the reasons why.

We can see that you have been in contact with our Customer Services Team regarding this so we will ensure that your review is passed onto the management team for reference.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Classificada 5 em 5 estrelas

Visited Roopa Samani at Hidden Hearing…

Visited Roopa Samani at Hidden Hearing Hatch End Pinner for micro suction to remove wax. Roopa was careful and performed the procedure successfully. The booking arrangements were efficient and I was seen on time. I will return for further treatment if needed.

27 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Mary Wakwabubi

I found Mary to be courteous and professional - she fully explained the process and was happy to answer any questions - good experience

8 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Ear wax removal

I found the practioner kept me informed about the process and though I had to return as The wax was very hard they were very thorough and professional

16 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Mary!

I had a hearing test with Mary this morning - extremely courteous and professional and thorough. Explained the process and the results very clearly

29 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Roopa Samani was very helpful and…

Roopa Samani was very helpful and always explained to me in details what procedure was being performed and showing the images and videos. The whole experience was painless and as smooth as it could be.

29 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

My appointment for wax removal today…

My appointment for wax removal today 27th June was at the Hatch End branch and was carried out by Khadisha Walters. She explained the procedures very well and carried out the treatment in a calm and professional manner. Excellent !!

27 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Wax removal at its finest

I went for a wax removal (not my first one either) and it was such a pleasant experience, made even better with the welcoming and caring nature of Roopa Samani. 10/10, would recommend getting your wax removal done by this company.

9 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellant Service

The service I received from Mary Wakwabubi from Hatch End Clinic was excellant, I found Mary to be both helpful and kind in her aid to sort out my problem hearing, her after service was great and I would recommend Hidden Hearing and Mary to all my friends and relatives.
regards Carole Love.

27 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Remarkable Roopa

I contacted Hidden Hearing regarding removal of ear wax and was advised that as my local branch was closed for refurbishment, I could be offered treatment in my own home (at no extra charge), which I accepted.

I had my ears cleared of wax (elsewhere!) only four months previously and was disappointed that they needed further attention quite so soon.

A wonderful practitioner, Roopa, arrived on time and gave a very clear description of what she about to do and how she would do it. She showed me images of my occluded eardrums before and after treatment which was helpful and interesting. My wax (I use hearing aids which compacts the wax making removal more difficult) was extremely recalcitrant but Roopa didn't give up and won the battle!

Roopa put me at ease and was extremely professional, polite friendly and not least, competent!

I have no hesitation in recommending Roopa and know that I will be very happy to see her again in the future.

15 de maio de 2022
Opinião espontânea

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