Audika - Lichfield Opiniões 

186
•
TrustScore: 5 em 5

4,8

18 Bore Street, WS13 6LL LICHFIELD, Staffordshire, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... Ver mais

Classificada 5 em 5 estrelas

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... Ver mais

Classificada 5 em 5 estrelas

Just had Ear wax removal by Tracy Vaughan at Lichfield Hidden Hearing. So kind and explained everything showed me before an after pictures and had my first ever hearing test (supersonic hearing in le... Ver mais

Classificada 5 em 5 estrelas

Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... Ver mais



Informações de contacto

  • 18 Bore Street, WS13 6LL, LICHFIELD, Staffordshire, Reino Unido

  • 01543 262200

4,8

Excelente

TrustScore: 5 em 5

186 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(186)

6004 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Reassuring professional care

I experienced careful professional care using modern technology in pleasant comfortable surroundings. The procedure was explained fully beforehand. by a trained audiologist. Wax comfortably removed albeit in my case a (free) follow-up appointment in two weeks to deal with residue. Good value for money. Thank you, Helena.

9 de abril de 2026
Classificada 5 em 5 estrelas

Hearing test

Nice friendly people,very knowledgeable person called Tony who gave me a hearing test, and told me what hearing aids would be suitable for me .

11 de fevereiro de 2026
Classificada 4 em 5 estrelas

Caring for the elderly

Caring for my elderly, vulnerable Dad remotely is always challenging. Having considerate and dedicated support services where my dad lives is a great relief. Considering a diagnosis of "cognitive change" after a brain test, I was disappointed that the audiologist didn't test AI hearing aides in my Dad's every day environment, not just his flat. Dad is struggling with his existing hearing aides in group/busy situations. Dad cannot differentiate voices and other background noises. As this was a 'home' visit, it's a shame tests weren't carried out in his wider home environment. That said, the audiologist was careful, considerate and compassionate and very thorough in her approach. Thank you.

30 de janeiro de 2026
Classificada 1 em 5 estrelas

5 years ago I bought my hearing aid for…

5 years ago I bought my hearing aid for £6000.00 and this includes a yearly service. I went for what I thought was my yearly. But I was told that who normally carries this out had retired. Was then told that my aids were no longer suitable, and I needed new ones that would cost £4000.00 , I said I wasn't in position to spend that kind of money at the moment. And he said we will leave it at that then. My aids were not serviced or anything.

27 de janeiro de 2026
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Resposta da Audika - Lichfield

Good afternoon, Mr Cook
Thank you for your review. We are grateful to you for taking the time to respond and bringing your experience to our attention.
We would like to sincerely apologise as this is certainly not the level of service that we aim to provide for our patients.
We have forwarded your comments to our area management team to investigate. We will be in contact and would really appreciate the opportunity to put things right.
If you would like to discuss in the meantime, our customer services team would be happy to help and can be contacted on 0800 7408 796 or by email on contact@hiddenhearing.co.uk
Kind Regards
Customer Services
Hidden Hearing Ltd

Classificada 5 em 5 estrelas

I attended my appointment for my annual…

I attended my appointment for my annual service of my Hearing Aids. During my visit, Charlotte, my Audiologist, carried out the normal procedures for servicing my hearing aids. In addition she updated my firmware so I could receive Auracast transmissions which I have been looking forward to for some time. I also had impressions of my ears to accept ear moulds which I hope to receive in the new year and will hopefully improve my hearing experience. So all in all a very worthwhile visit and Charlotte was very kind and supportive throughout my visit. Thank you.

16 de dezembro de 2025
Classificada 5 em 5 estrelas

Very helpful and knowledgable.

Always most helpful and considerate to the customers needs.
Welcoming from entering the shop until leaving, would recommend them for your hearing tests and requirements if hearing aids are needed.

20 de dezembro de 2025
Classificada 5 em 5 estrelas

A very positive experience

Clear explanations of type of hearing loss and how new heating aids would improve my hearing. A positive experience
The lady who removed ear wax was very professional but was very personalble. A very good service

16 de dezembro de 2025
Classificada 5 em 5 estrelas

Ear wax removal

The lady attending to my ears was welcoming polite and put me instantly at ease. Treatment received was professional and very efficient.

4 de dezembro de 2025
Classificada 5 em 5 estrelas

Pooja is a delightful and very…

Pooja is a delightful and very knowledgeable and helpful lady.
She tackles the job very professionally and has achieved an amazing result for me much to my delight. I can now hear much much better than I have heard in many years, which is down to her dedication, patience and skill.
I have every confidence in recommending her.

27 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent after care is being provided for me.

The experience at Lichfield Hidden Hearing was amazing. Every member of staff were brilliant, even myself and my husband were given a lovely cup of coffee with a biscuit on arrival. Everything about my visit was excellent, they have plenty of time for you, no rush. I wish I had gone to them years ago, where I went previously was nothing like what I'm received here. Highly recommend.

18 de novembro de 2025
Classificada 5 em 5 estrelas

Earwax Removal

Professional and efficient service. My earwax was removed painlessly with all steps being clearly explained in a friendly manner.

3 de novembro de 2025

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