Friendly and prompt attention delivered by someone who is clearly an expert in their field. He inspired confidence and I was very happy with the whole experience.
Localização
Alterar localizaçãoUnit 8 Stonebow Centre, Silver Street, LN2 1EY LINCOLN, Lincolnshire, GB
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Leia as opiniões dos outros
I visited Lincoln hidden hearing as needed ear wax removal that was causing dizziness I was quite nervous but the lady who did it was fantastic( I didn’t get her name)She put me at ease, explained e... Ver mais
Karis, the receptionist was very friendly and helpful offering a drink while we waited. Mark, the audiologist was equally friendly and took a lot of time and effort sorting out my hearing problems a... Ver mais
Staff were super friendly and I was seen to straight away! After searching around for a new place that would do ear wax suction I found Hidden Hearing and the experience was better than any I’ve had b... Ver mais
Informações de contacto
Unit 8 Stonebow Centre, Silver Street, LN2 1EY, LINCOLN, Lincolnshire, Reino Unido
- 01522 568 399
Pede aos clientes que escrevam opiniões
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Mark
Mark, in the Lincoln branch was very friendly extreamly knowledgeable and very patient. Explaining every step of the testing and the process of impressions.
Hearing Check…
I find the Audioogist I see absolutely first class. He is not rushed,very thorough and explains my hearing issues in easy to understand language
Excellent experience from start to…
Excellent experience from start to finish. Staff really friendly and knowledgeable and was put at ease straight away
As usual friendly and efficient
Thank you for a really thorough and…
Thank you for a really thorough and educational audiology test. The audiologist was very knowledgeable, attentive, and empathetic. Great service (hot drinks also offered) and I would highly recommend. Also Re assuring to know my hearing is fine!
It was an extremely thorough assessment…
It was an extremely thorough assessment with good clear explanations about the various types of hearing loss. Hearing aids were not required and there was no hint of hard sell. A very pleasant reception with complimentary drinks.
All in all a very positive experience. Thankyou.
After 75 years ……
I was born six months after the NHS was founded, and for my entire life to date the NHS has looked after my well-being. For the last sixty years on a regular basis it has treated me for earwax build up, and now, when I’m at my most vulnerable and poorest, they pulled my treatment advising me to go private!
Thankfully I discovered Hidden Hearing. My criteria for ear suction was cost, then service, and finally user feedback. Hidden Hearing ticked all three, and I’m pleased to say I’m not disappointed.
Claire was excellent, friendly, knowledgeable, and very professional. Despite this being far from my first time for ear suction she explained everything to me, showed me images of the wax build-up (before and after), and told me how and why wax builds up, and what she could do to be rid of it.
None of the above happened with the NHS - except the removal (which on a few occasions never got it all out … I saw the before and after images this time thanks to Claire).
I’ve already booked my next appointment. Thank you, Hidden Hearing, Lincoln.
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Very expensive
Audio test was very good but was encouraged to have the £6,000 hearing aids or no lower than the £5,300 pair.
And then a few days later I got an e mail offering me a discount.
THE INCREDIBLE SUM OF £25.
Their preferred hearing aids are available MUCH cheaper from other suppliers and I will not pay their inflated prices!

Resposta da Audika - Lincoln
Lincoln Hidden Hearing
Mark and the staff at The Lincoln branch were all absolutely brilliant this morning. He took the time to conduct a really thorough examination and evaluation of my hearing performance and tinnitis condition. I’d like to convey my most sincere thanks to you all for your help. So very much appreciated. Amazing service.
Mark is very knowledgeable when it…
Mark is very knowledgeable when it comes to hearing and hearing aids.
He explains everything thoroughly and makes appointment very easy and came away with new hearing aids that I know will be more beneficial to me.
Mark was very friendly and thorough
Mark was very friendly and thorough. He explained everything to us. We were very impressed with him and Hidden Hearing company.
A great experience
After a long time of not hearing as well as I should I bit the bullet and went to Hidden Hearing to get it sorted. Mark fills you with the confidence to make the decision to get help.
The excellent service begins with a…
The excellent service begins with a unique friendly welcome at reception, giving an immediate update on the timings of appointments and offering a cup of tea/coffee etc.
When I have my ears cleaned the two ladies, Emma & Clare are extremely enthusiastic about their work that you know their treatment will be completed fully and never half-heartedly.
Mark undertakes my annual hearing review/test. Being a sufferer of deafness himself he can relate to my personal problems and how the environment affects me. Importantly he encourages me to wear my hearing aids and can demonstrate why.
Excellent customer service
Excellent customer service. Punctual, informative and polite.
Excellent
I took my Mum to Hidden Hearing am so glad we did as we would have never met Mark he is a credit to the company he explained everything his manner was so carming we after being there a few minutes we knew we were in safe hands this man is amazing he understands your needs and he works with you he isn't someone that wants to sell you hearing aids he understands what you are going through he has giving my Mum to be able to join in with the world and we will for ever grateful to Mark thank you so much Mark
My experience at Hidden Hearing.
Mark was very good, in every way, explaining all aspects in being hard of hearing very clearly. The price range of the hearing aids was very costly.
Hopefully my circumstances will change and I will be able to afford one in the future.
There is not much Mark doesn't know…
There is not much Mark doesn't know about hear and hearing aid problems !!!
Mark was very thorough and explained…
Mark was very thorough and explained all about my hearing loss, very efficient.
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