Audika - Norwich Opiniões 

191
•
TrustScore: 5 em 5

4,8

7 Westlegate, NR1 3LT NORWICH, Norfolk, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Both my ears were blocked and uncomfortable. Diana was very welcoming and puts clients at ease. She is very gentle and knowledgeable. Would definitely recommend her.

Classificada 5 em 5 estrelas

A warm welcome and great expertise with the removal of my ear wax. I can strongly recommend the Norwich Audika.

Classificada 5 em 5 estrelas

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... Ver mais

Classificada 5 em 5 estrelas

Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... Ver mais



Informações de contacto

  • 7 Westlegate, NR1 3LT, NORWICH, Norfolk, Reino Unido

  • 01603 878270

4,8

Excelente

TrustScore: 5 em 5

191 opiniões

5 estrelas
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1 estrela

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4,8

Todas as opiniões

(191)

6038 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

What a difference!

Today I saw Diane Dorr for earwax removal. She explained the problem clearly and how she was going to solve it. Not only did she remove the offending wax to enable me to hear again, but she checked my other ear and cleared it and also gave me a hearing test. I couldn’t be more satisfied with the service she gave and will be recommending her to friends, relatives and anyone else who wishes to hear! Thank you Diane.

3 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service at the Norwich branch

I visited the Norwich branch last week. The booking process was straight forward and I was able to see someone within 5 days. Upon arrival I was made to feel very welcome.
I was treated by Dianne who is so lovely and extremely awesome at ear wax removal let me tell you. The relief was instant and I scoled myself for not coming to see her sooner. I recieved a hearing test as part of the apointment. Everything was sorted out in the one trip so I wont need to go back any time soon. Highly recommend.

10 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very good service

My ear care practitioner, Dianne Dorr, was very professional and friendly. She put me at ease straightaway and explained the procedure clearly. And she cleared my ears! Which was a huge relief.

24 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Made to feel very welcome

Made to feel very welcome. All matters professionally dealt with good advice given clearly. No delay in receiving the aids and good follow up on another potential issue.

14 de fevereiro de 2023
Classificada 5 em 5 estrelas

First time

Diane was very informative and knowledgeable about the ear wax removal process and how this would affect my hearing, she made me feel relaxed and able to ask questions as this was my first time. Booked in for a hearing test with Ben as well...will be back next year for a check up
The location was Sheringham not Norwich.

2 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Appointment was on time, I was allowed as much time for the appointment as needed, helpful explanations given, an invitation for further hearing reviews.

27 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Rude Staff

Today I went to pick up some "domes" and "wax filters" from HH at Norwich. When I bought my hearing aids they only had 4 of each to give me and promised to supply them.
I met the most obnoxious people at the Norwich shop I have ever come across, when I explained I wasn't given any when I bought my "aids" the guy said when you buy a car you don't get free petrol.
They reluctantly gave me one pack of each, so I'm still short of what `i should have been given in the first place. Do not use this outlet or possibly this company!

17 de janeiro de 2023
Opinião espontânea
logótipo da Audika - Norwich

Resposta da Audika - Norwich

Hello,

Thank you for taking the time to leave your review and we're sorry to see the detail you have described, it is certainly not the level of service we would aim to deliver for our clients.

Unfortunately we do not have any information to be able to investigate this further so if you would like to discuss with our Customer Services Team please feel free to call 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they we will be happy to speak with you.

Kind Regards

Hidden Hearing - Customer Services
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Classificada 5 em 5 estrelas

Went to Hidden hearing in Norwich…

Went to Hidden hearing in Norwich yesterday without an appointment suffering with total hearing loss due to wax in both my ears. Diane Dorr manage to fit me in and was kind enough to treat me immediately. She’s an amazing caring and lovely lady. I highly recommend her.

19 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Called asking for an appointment for…

Called asking for an appointment for wax removal at very short notice. Got a cancellation for same day, and saw Diane. Amazing lady, very thorough, explained everything and managed to clear my ears really well.

14 de outubro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

An effective visit

A very useful discussion before the wax removal, an explanation of the process and the removal itself. All achieved efficiently. Well done.

9 de setembro de 2022
Opinião espontânea

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